Human Services Supervisor

UC Davis Health; Sacramento (CA); On-site; USD 95,000 - 125,000; Full time

Job summary

UC Davis Health is seeking a Human Services Supervisor with an LCSW license to lead Hospice, Home Health, and Home-Based Palliative Care programs. You will supervise staff, provide clinical consultation, ensure regulatory compliance, and drive quality improvements.

You will collaborate with interdisciplinary teams, support MAID navigators, and advance patient- and family-centered services in a dynamic home care setting within the Health system.

Qualifications

• Valid California LCSW license without restrictions.
• AHA/Red Cross BLS or UC Davis Health CPR certification.
• Valid California driver's license and compliant driving record.
• Master’s degree in social work from an accredited program.
• Minimum two years of clinical/direct service in home care or hospice.
• Experience supervising staff and implementing corrective actions.
• Experience with program-level data collection for quality improvement.
• Proficient reading/writing/speaking English.
• Strong written and verbal communication skills.
• Ability to use medical terminology appropriately.
• Knowledge of current healthcare trends and interdisciplinary practice.
• Calm under pressure with strong interpersonal skills.
• Commitment to patient-centered care and professionalism.

Responsibilities

• Provide clinical, operational, and supervisory leadership across Hospice, HBPC, Home Health.
• Oversee staff assignments, workload, training, and performance.
• Offer clinical consultation and support for complex patient and family needs.
• Promote regulatory compliance, quality improvement, and policy implementation.
• Participate in interdisciplinary team meetings and family conferences.
• Direct psychosocial assessment, counseling, crisis intervention, and care coordination as needed.
• Maintain professional LCSW practice and supervise MAID Navigators as applicable.
• Lead program development and effective resource linkage.

Skills

LCSW license

BLS/CPR

Driver's license

Clinical/home care experience

Supervisory/leadership

Quality improvement / data collection

English proficiency

Written and verbal communication

Medical terminology

Interdisciplinary collaboration

Education

Master’s degree in social work

Tools

Epic

EHR systems

Job description

Job Summary

The Human Services Supervisor is a licensed clinical social worker (LCSW) who provides clinical, operational, and supervisory leadership for Human Services within the UCDH Home Care Services Department, with responsibility for Hospice, including Volunteer and Bereavement programs, Home-Based Palliative Care (HBPC), and Home Health. The position also supports Medical Aid in Dying (MAID) Navigators through collaboration and consultation.

The supervisor plans, coordinates, supervises, and evaluates Human Services activities; oversees staff assignments, workload, productivity, orientation, training, and performance; and provides clinical consultation and support for complex patient, family, and caregiver needs. The position promotes interdisciplinary collaboration, regulatory compliance, quality improvement, policy implementation, and program development.

The supervisor participates consultatively in interdisciplinary team meetings, Hospice IDG activities, family meetings, case conferences, and department initiatives. The position also maintains responsibility for professional LCSW practice and provides direct clinical services as needed, including psychosocial assessment, counseling, crisis intervention, resource coordination, advocacy, and end-of-life support.

The position works independently under the direction of the department manager, exercises sound clinical and organizational judgment, and maintains professional, clinical, and leadership competencies.

Apply By Date

10/17/2026 by 11:59pm

Minimum Qualifications

• Valid California Board of Behavioral Sciences Licensed Clinical Social Worker (LCSW) license without restrictions
• American Heart Association (AHA) or American Red Cross Basic Life Support (BLS) or UC Davis Health CPR
• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Master’s degree in social work from an accredited school of social work
• Two (2) years of clinical/direct service experience within a home care or hospice setting.
• Supervisory or leadership experience to coach, mentor, teach, provide counseling to employees, and to implement appropriate corrective and disciplinary actions.
• Previous experience supervising program-level data collection as part of quality improvement or outcomes evaluation.
• Ability to read, write, speak, and understand the English language.
• Excellent written and verbal communications skills.
• Ability to utilize medical terminology appropriately.
• Knowledge of current trends in healthcare and interdisciplinary clinical practice.
• Ability to remain calm under pressure.
• Effective interpersonal skills.
• Demonstrates accountability and professionalism.
• Adapts to change in a positive, professional, and productive manner.
• Knowledge of performance improvement and evidence-based practice.
• Basic computer skills.
• Commitment to excellence in patient-centered care.
• Knowledge of legal and ethical considerations in healthcare and clinical practice including confidentiality, patient rights, and documentation standards relevant to position.
• Ability to assess, plan, implement, and evaluate patient care, taking into consideration protective interventions, development (behavioral and physical), and physiological characteristics specific to the patients.

Preferred Qualifications

• Specialty social work certification from accredited organization such as the NASW, ACMA, etc.
• Knowledge of Epic
• Skills, knowledge, and ability to support the policies and procedures of the UC Davis Health Department of Clinical Social Services and the UC Davis Health system.
• Knowledge of psychiatric service operations and ability to apply concepts in an acute care setting.
• Knowledge of medical center, HR and UC policies and processes. Knowledge of relevant psychiatric health services internal policies and external regulations.
• Demonstrated supervisory skills to guide behavioral health providers on treatment methods for serious mental health disorders.
• Ability to effectively manage multiple priorities and execute plans to meet deadlines.
• Organizational skills for coordinating staff schedules and unit operations.
• Working knowledge of human resources management practices and policies.
• Knowledge of business software, specialized applications and EHR systems used in behavioral health clinics / clinical departments.
• Ability to ensure patient care service standards are consistently met; assists staff with managing challenging patient interactions with sensitivity and skill.
• Ability to perform all commonly applicable functions in word processing and spreadsheet software. Comprehensive knowledge of organization's patient record system to teach others.

Key Responsibilities

• 50% - Leadership and Management
• 25% - Social Work Process and Practice
• 5% - Policy and Procedures
• 5% - Patient Advocacy
• 5% - Quality
• 5% - Professional Development
• 5% - Social Work Research

Department Overview

The UC Davis Health Home Care Services Department (HCS) is a full-service agency offering the best in home health care. Our Home Health Program is nationally ranked among the highest in patient satisfaction.

Home Care Services provides compassionate, comprehensive care to patients and families across Home Health, Home-Based Palliative Care (HBPC), and Hospice. Human Services supports the psychosocial and spiritual well-being of patients and families and promotes quality of life, continuity of care, and patient- and family/caregiver-centered services.

Human Services includes licensed clinical social workers (LCSWs), master's-level social workers (MSWs), chaplains, as well as both a volunteer and bereavement program coordinator. Services include psychosocial and spiritual assessment, counseling, crisis intervention, care coordination, resource linkage, advocacy, discharge planning, and support related to serious illness, end of life, grief, and loss.

Services are delivered through interdisciplinary collaboration with physicians, nurses, and other health care professionals, with a focus on compassionate, equitable, culturally responsive, and high-quality care.

Department Specific Job Scope

Home Care Services is made up of three primary programs: Hospice (inpatient and home care), Home Health, and Home-Based Palliative Care. This position is part of the operations leadership team and supervises various human services staff within the home hospice, home-based palliative care, and home health programs.

POSITION INFORMATION

• Salary or