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Human Services Specialist I through Civil Service Commission

Burlington

New Jersey

On-site

USD 51,000 - 60,000

Full time

12 days ago

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Job summary

An established industry player is seeking a Human Services Specialist I to support residents in achieving self-sufficiency through various programs. This role involves collecting and evaluating client data, determining eligibility for services, and providing essential information to families. The ideal candidate will have a strong educational background and experience in client interaction, ensuring that individuals receive the support they need. Join a dedicated team focused on making a positive impact in the community while enjoying a stable salary and opportunities for growth.

Qualifications

  • Must have 60 semester hour credits from an accredited college.
  • Experience in securing/verifying information is beneficial.

Responsibilities

  • Conduct interviews and determine eligibility for program services.
  • Collect and evaluate data regarding clients' needs.
  • Provide information to clients for self-sufficiency.

Skills

Data Collection
Client Interviewing
Eligibility Determination
Report Preparation
Communication Skills

Education

60 semester hour credits from an accredited college

Tools

Electronic Recording Systems

Job description

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Human Services Specialist I through Civil Service Commission

Civil Service Commission has 25 Human Services Specialist Ipositions open to residents of (1) Burlington County, (2) Atlantic County, Camden County, Mercer County, Monmouth County, Ocean County, (3) New Jersey.

Salary: $51,082.00 per year

Application Fee: $25.00

Closing Date is May 21, 2025

JOB DESCRIPTION

Under the close supervision of a designated supervisor in a welfare agency, does the field and office work involved in the collection, recording and evaluation of data, to include the employability, the medical status and the physical or mental health of applicants/clients, for the purpose of determining applicants'/clients' eligibility for program services; provides information to families and individuals to achieve self-sufficiency through employment opportunities and/or child support services; does related work.

NOTE:Examples of work for this title are for illustrative purposes only. A particular position, using this title, may not perform all duties listed in this job specification. Conversely, all duties performed on this job may not be listed.

EXAMPLES OF WORK

  • Reviews information on forms, applications, and other financial assistance documents for completeness and accuracy during the eligibility process.
  • Assists in the analysis of information for the purpose of determining eligibility for program services.
  • Interviews clients, verifies data and determines program eligibility.
  • Completes the necessary forms for applicants program eligibility and acceptance.
  • Explains the process for filing for Child Support, Paternity and associated programs to applicants.
  • Identifies possible financial resources for applicants when appropriate; provides applicants with information to seek benefits from other agencies such as the Social Security Administration,
  • Veterans Administration, and State Employment Service.
  • Provides information to families or individuals to achieve self-sufficiency.
  • Performs the work involved in arranging for voluntary consent support agreements.
  • Compiles information necessary to obtain a family court order directing individuals to make support payments when voluntary agreement for payment cannot be reached.
  • Advises supervisor of client complaints and responds as instructed.
  • Performs work involved in eligibility determinations, including but not limited to rates, fees, refunds, credits, benefits, cash values, payments, collections or other amounts consistent with schedules, formulas or other established procedures.
  • Performs the field and office work involved in determining the economic needs of clients and their eligibility for various financial and other public assistance programs.
  • Collects, reviews and records data and information to evaluate the client's need for support services.
  • When authorized, provides referrals to internal programs or other agencies for assistance in financial budgeting, money management, locating housing, homemaker's assistance, job training, and day care services. Provides information for the preparation of case summaries for hearings; attends hearings when required.
  • Conveys information to the general public; informs clients of available public assistance and other related programs.
  • Consults with the supervisor to discuss issues relating to a client's eligibility.
  • May contact community, religious, civic organizations, and other agencies.
  • Provides information to the applicant on occupation opportunities including job requirements and training facilities.
  • Conducts follow up activities to ensure program compliance.
  • Prepares reports.
  • Maintains records and files.
  • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

REQUIREMENTS:

EDUCATION: Sixty (60) semester hour credits from an accredited college or university. Please upload copy of your transcript with your application. Failure to do so will result in ineligibility.

NOTE:Applicants who do not possess the required education may substitute experience as indicated below on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience.

NOTE:Foreign transcripts must be evaluated by a recognized evaluation service. Please upload a copy of your evaluation with your application. Failure to do so will result in ineligibility.

EXPERIENCE:Experience involving any combination of the following may be substituted for the above education requirement: securing/verifying information and making determinations or recommendations relating to eligibility or qualifications of applicants for loans, insurance, credit, employability, and/or job training services, or entitlement to cash awards, financial benefits or adjustment and settlement of insurance claims; investigations involving the collection of facts and information by observing conditions, examining records, interviewing individuals, and preparing investigative reports of findings; or investigating, establishing, and/or enforcing support obligations in a welfare board or agency, court system, or related agency.

LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

The responsibility for ensuring that employees possess the required motor vehicle license, commensurate with the class and type of vehicles they operate, rests with the Appointing Authority.

PLEASE NOTE: Applications must be completed and submitted by 4:00 pm on the closing date, May 21, 2025.

Customer Care and Technical Support: If you are having difficulty submitting your application online, customer care and technical support are available during regular business hours, 8:00 a.m. to 4:00 p.m. EST, Monday - Friday, excluding holidays and emergency closings. Please email: OAS.support@csc.nj.gov or call (609) 292-4144. Please note that application support requests received outside regular business hours on the closing date will not change the application filing deadline so PLEASE FILE EARLY.

If you are eligible, you may apply via the link below. This is the only way to apply for this announcement.

Open to residents of: (1) Burlington County, (2) Atlantic County, Camden County, Mercer County, Monmouth County, Ocean County, (3) New Jersey

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