Under direction and with independent professional responsibility, the Human Services Social Worker Master's Degree positions in this class provide direct public social services to clients, dealing with complex individual and family problems, and acting as program and casework consultants to staff.
Knowledge of
- Goals and objectives of public social services
- Available public and private community resources
- Awareness of cultural differences
- Socio-economic awareness of low income population
- Applicable laws, rules and regulations governing the field of public welfare
- National Association of Social Workers Code of Ethics
- Interviewing techniques
- Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
- Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions)
- Social casework principles and practices including group work and community organization
- Social problems which call for the use of public and private community resources
- Socio-economic conditions and problems which affect the work of a public social service agency
- Principles, program provisions and requirements, and applicable procedures of criminal justice, victim-witness, multi-disciplinary review, and domestic violence systems and programs
- Crisis intervention techniques
- Research and analysis methods used in studies involving social services and public assistance programs
- Individual and group behavior and dynamics
- Medical, psychological and socioeconomic conditions and problems which affect the work of a public social service agency
- English usage, spelling, grammar, and punctuation
Ability to
- Communicate effectively with persons from a variety of social, cultural and economic backgrounds
- Work effectively with many life styles and different attitudes
- Exercise tact when dealing with others
- Work effectively as part of a multi-disciplinary team
- Interview effectively in a wide variety of circumstances
- Establish and maintain cooperative working relationships with clients, fellow employees, other agencies and the general public
- Interpret public social services programs to clients
- Maintain composure under stress
- Integrate information to form total picture
- Communicate clearly and concisely, verbally and in writing
- Independently initiate and respond to correspondence
- Reason logically, understand and follow complex instructions and procedures
- Compile various records and information accurately
- Analyze situations accurately and adopt an effective course of action
- Read, analyze, interpret and apply complex regulatory material
- Read correspondence and reports and understand their meaning
- Organize work schedule and budget time
- Accept and use consultative supervision
- Do a high volume of work amid interruptions
- Keep accurate and orderly records
- Compose routine business communications, reports and other written materials in a clear, concise, organized, and accurate manner
- Make arithmetical computations accurately and rapidly
- Demonstrate skill in the use of community resources
- Interpret to client or others, social service program as set forth in laws, rules, regulations, policies and procedures
- Demonstrate skill in the application of social work methods and practices in highly complex cases
- Provide program and casework consultation to other staff members
- Provide leadership in the utilization of social casework concepts and methodologies
Minimum Qualifications
Either: A Master's Degree from an accredited college or university in social work.
Or: A Master's Degree from an accredited college or university in a program that meets the education requirements for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs Board of Behavioral Science Examiners.
Or: Current enrollment in the final semester of a Master's program at an accredited college or university leading to a Master's Degree in social work or a related Master's Degree that meets the education requirements for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs Board of Behavioral Science Examiners.
NOTE: Failure to submit proof of completion of Master's Degree within six months of appointment may be cause for release from probation in accordance with Civil Service Rules.