Human Services Program Manager- Communicable Disease and Environmental Health

Baltimore County, MD; Towson (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Baltimore County is seeking a qualified administrator to coordinate a public health program focused on investigation, prevention, detection, and control of communicable diseases. The role provides administrative supervision to public health staff and oversees outbreak work.

Responsibilities include supervising a unit, developing policies, coordinating with other programs and health care entities, and training staff.

Qualifications

• Bachelor's degree in a social or behavioral science is required.
• At least four years of experience in human services with one year in supervision.
• Additional years may substitute for education per policy.

Responsibilities

• Coordinate and supervise a public health unit within a multifaceted communicable disease program.
• Develop program policies and oversee implementation.
• Coordinate activities with other health programs and healthcare partners.
• Supervise professional staff and outbreak investigations.
• Assist in hiring, onboarding, and training.

Skills

Epidemiology

Data analysis

Public health education

Supervisory experience

Interviews patients

Education

Bachelor's degree in social or behavioral science

Job description

Regular Schedule 35 Hours. Pay Schedule XII, Grade 1M

A vacancy exists in the Bureau of Communicable Disease & Environmental, Department of Health and Human Services.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.

EXAMPLES OF DUTIES

Under direction, coordinates and supervises a public health program associated with the investigation, prevention, detection, and control of communicable diseases. Provides administrative supervision to public health staff.

EXAMPLES OF ESSENTIAL DUTIES

• Under supervision, coordinates and supervises a unit or branch within a multifaceted communicable disease control program.
• Assists in developing program policies and procedures and supervises their implementation.
• Coordinates the activities of the unit with the work of the program and the work of other programs and health care entities.
• Supervises professional staff.
• Assigns, monitors, and reviews outbreak investigations.
• Supervises and conducts epidemiological investigations of suspected communicable disease outbreaks.
• Responsible for the surveillance of communicable diseases.
• Assists with the collection and statistical analysis of data regarding the program’s initiatives.
• Evaluates overall program effectiveness and recommends modifications as necessary.
• Handles difficult or unusual outbreaks and resolves client complaints.
• Assists in the hiring, onboarding, and training of staff.
• Provides program and outbreak consultation to other community agencies or organizations regarding disease transmission and mandatory reporting requirements for designated communicable diseases.

Examples of Other Duties:

Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Required Qualifications

Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science.
plus
at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity. (Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience.

(Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Knowledge, Skills, and Abilities (Entry Level):

• Knowledge of the methods and practices used in the prevention and control of communicable diseases.
• Knowledge of applied epidemiology and the etiology of communicable diseases.
• Knowledge of public health education methods and practices.
• Skill in the investigation, documentation, research, and reporting of communicable disease outbreaks.
• Skill in interviewing patients.
• Skill in conducting epidemiological surveys.
• Skill in the preparation and presentation of reports and educational programs.
• Skill in the evaluation and interpretation of epidemiological and statistical data pertaining to the control of communicable diseases.
• Skill in interpreting and implementing program policies and procedures.
• Good interpersonal skills.
• Ability to supervise professional and support staff.
• Ability to coordinate public health programs.
• Ability to establish and maintain effective working relationships with associates, health agencies, physicians, individuals, and the public.
• Ability to present information clearly and concisely orally and in writing.
• Ability to use electronic databases, presentation software, and other computer software packages.
• Ability to identify community needs and to design and implement programs which meet these needs.
• Ability to monitor program service delivery and to evaluate and modify same.
• Ability to develop and modify program policies and procedures.

Knowledge, Skills, and Abilities (Full Performance):

• Knowledge of County and Departmental rules, regulations, policies, and procedures.
• Knowledge of State, Federal, and local laws pertaining to communicable diseases.
• Knowledge of treatment programs and facilities provided by the Department and other local health agencies.
• Skill in the supervision of professional and support staff.
• Skill in the administration of public health programs.
• Skill in identifying community needs and in designing and implementing programs which meet these needs.
• Skill in monitoring program service delivery and in evaluating and modifying same.
• Skill in developing and modifying program policies and procedures.
• Skill in coordinating a program's activities with other agencies and programs.
• Skill in locating and developing community resources.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferredqualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment.

Physical and Environmental Conditions

These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites.

Medical Examination and Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.