Human Services Coordinator II

Commonwealth of Massachusetts; Danvers (MA); On-site; USD 72,000 - 99,000; Full time

Job summary

The Commonwealth of Massachusetts seeks a Human Services Coordinator II for the Department of Developmental Services in Danvers. This role involves supervising service coordinators, ensuring compliance with state guidelines, and facilitating support for individuals with acquired brain injuries. The ideal candidate will possess a strong background in developmental disabilities and demonstrate effective leadership within a diverse team.

Benefits

Hybrid work schedule option

Comprehensive employee benefits

Qualifications

• At least 4 years of experience in case management or clinical/therapeutic roles.
• Experience in supervising or administering services for adults with disabilities.

Responsibilities

• Supervise at least five Service Coordinators in the ABI/MFP team.
• Collaborate on planning and policy development.
• Facilitate the development of Individual Support Plans.

Skills

Leadership

Communication

Collaboration

Risk Management

Education

Bachelor's degree or higher in a related field

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Human Services Coordinator II (250004X7)

Job Description

Description

The Department of Developmental Services (DDS) is seeking candidates for a Human Services Coordinator II in the Northeast Regional Office for the Acquired Brain Injury program known as the ABI/MFP (Acquired Brain Injury / Moving Forward Plan) Program in Danvers, MA. The Human Service Coordinator II position provides supervision, support, consultation, and orientation to assigned Human Service Coordinators. The incumbent will help coordinate and facilitate the development of Individual Support Plans (ISPs). The HSC II will function as the Service Coordinator Supervisor for the ABI/MFP program.

Job Responsibilities:(The duties and responsibilities stated are general summary and not all inclusive.)

• Responsible for providing direct supervision to at least five Service Coordinatorson the Regional ABI/MFP team. Support and monitor the Human Service Coordinators performance and ensure compliance with statewide guidelines.
• Serves as a core member of the ABI/MFP leadership team. Participates in planning, policy development and resource allocation activity.
• Collaborates with ABI/MFP leadership team on newly eligible participants, residential referrals, and complex clinical and medical cases.
• Partners with regional Skilled Nursing Facilities and ABI/MFP team members to transition individuals served by the waiver to the community.
• Assigns and monitors cases toHuman Service Coordinators; serves as liaison for individuals entering the ABI/ MFP waiver system and compiles, maintains and prepares individual’s statistics and resource service data.
• Facilitates collaboration and discharge planning with UMASS Medical School, Provider Network, MassAbility, Skilled Nursing Facilities, MFP Demonstration Projects Office, and Transition Entities.
• Supports Service Coordinators to involve regional resources: risk management, human rights, neuropsychological, psychological, medical, OT/PT/SLP, DDS legal, etc.
• Oversees the service coordinator’s monitoring of the implementation of individual services provided and maintains regular and consistent contact with individual/guardians, service providers and families as indicated.
• Oversees the maintenance of individual records and ensures complete and accurate information including compilation and preparation of case statistics and resource/service data.
• Oversees special projects as assigned and coordinates and facilitates the development of an Individual Support Plan that incorporates a broad spectrum of individual needs, skills and desires.
• Participates in training role, including field inter-agency and provider training.

Preferred Qualifications:

• A deep understanding of developmental disabilities, specifically individuals with acquired brain injury, and have a proven track record of working with individuals with disabilities and their families.
• Ability to provide leadership to staff and non-staff; be able to work successfully in a complex and evolving human service system while maintaining a clear sense of purpose and commitment.
• Able to relate to a diverse work force and work successfully with consumers representing diverse needs and cultures.
• Familiarity with ABI/MFP waivers and have an understanding of the various MassHealth and UMASS policies and procedures which have bearing on DDS consumers participating in the waiver programs, as well as the documentation and data entry requirements of DDS including Home and Community Services Information System (HCSIS) and MEDITECH.
• This position will directly supervise a team of at least five Service Coordinators. Experience in supervising or administering services for adults with disabilities, specifically individuals with acquired brain injury, is essential.

Please Note:

• This position is located in Danvers, MA
• Full-Time, 37.5 hours per week.Schedule: 8:45 AM-5:00 PM Monday-Friday. Eligible for a hybrid schedule.Days Off: Saturday/Sunday.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience (B) any equivalent combination of the required experience and the substitutions below.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Substitutions:

I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.

Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”)requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

Job

Job

: Community and Social Services

Agency

Agency

: Department of Developmental Services

Schedule

Schedule

: Full-time

Shift

Shift

: Day

Job Posting

Number of Openings

Number of Openings

: 1

Salary

: 72,532.98 - 98,953.40 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Christina Hyppolite, ([e-mail]) - 8572835830

Bargaining Unit : 08-SEIU - Local 509 - Social/Rehabilitation

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes