Human Services Coordinator I

Commonwealth of Massachusetts; Southbridge (MA); On-site; USD 68,435 - 93,470; Full time

Benefits offered by this job

Outstanding suite of employee benefits

Career growth opportunities

Job summary

The Commonwealth of Massachusetts is hiring a Human Services Coordinator I for the South Valley Area Office in Southbridge. This full-time position requires three or more years of professional experience in human services or social work, along with a related Bachelor's degree. Responsibilities include monitoring individuals' well-being, advocating for their rights, and ensuring effective communication among stakeholders.

Additional benefits include competitive salaries and opportunities for career growth.

Qualifications

• Minimum of three years in human services or social work.
• Valid driver's license required for travel.
• Bachelor's degree can substitute for experience.

Responsibilities

• Monitor safety and well-being of assigned individuals.
• Facilitate team meetings and maintain records.
• Provide information to Area Office Management Team.

Skills

Advocacy skills

Crisis intervention

Communication

Team facilitation

Education

Bachelor's degree in a relevant field

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Human Services Coordinator I (260004NG)

Overview

The Department of Developmental Services (DDS) offers a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position in the South Valley Area Office in Southbridge.

The Human Service Coordinator I is the primary contact for individuals and families served by the Department and is expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department. This position requires travel as needed to the greater Milford, MA area.

The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on an assigned caseload, monitors implementation of services provided by DDS funded residential, day and support program providers, and ensures individuals receive appropriate services through arranging, organizing and coordinating funded and generic support services in response to individual needs, while maintaining communication and outreach with community services and other state agencies.

Responsibilities

• Monitor the safety and well‑being of assigned individuals
• Provide advocacy in human, civil and legal rights
• Facilitate team meetings
• Monitor follow‑through on team recommendations while maintaining individual’s records and relevant computer databases
• Maintain regular and consistent contact with individuals, service providers and families
• Arrange or provide crisis intervention for individuals as needed, assess needs and make recommendations for follow‑up planning
• Provide information to supervisor and other members of the Area Office Management Team as needed
• Perform other related duties which may include individuals engaged in Participant Directed Services

Schedule

Full‑time, 37.5 hour position. Days off: Sunday, Saturday. Flexibility required to meet the needs of the Area Office.

Location

United States-Massachusetts-Southbridge-14 Mechanic Street

Qualifications

• At least three (3) years of full‑time or equivalent part‑time, professional experience in human services work or social work.
• Alternatively, any equivalent combination of the required experience and substitutions below.
• Substitutions: A Bachelor's degree or higher in a related field may substitute for two (2) years of the required experience.
• Travel may be required. Incumbents who use a motor vehicle must have a valid driver’s license at the class level specified for assignment.
• For Qualified Intellectual Disabled Professionals, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or a related field is required.

Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.

EEO Statement

An Equal Opportunity / affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

Salary

68,435.12 – 93,470.00 Yearly

Other Information

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure. For all bargaining unit positions (non‑management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.