Human Services Assistant (with Special Skills Classes)

HTU; Sacramento (CA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

HTU in Sacramento, CA is seeking candidates for a program support role focused on helping disadvantaged individuals access services. You will facilitate communication between department staff and clients, translate as needed, and provide culturally competent assistance.

Ideal candidates have at least six months of social services experience, strong language capabilities (Farsi, Lao, Russian, Spanish), and the ability to build relationships with diverse communities.

Qualifications

• Six months of full-time paid experience in a public, private, or non-profit agency providing social services or financial assistance to the public.
• Proficiency in one or more languages: Farsi (incl. Dari and Pashto), Lao, Russian, Spanish, and others.
• Knowledge of problems, needs, attitudes, and behavior patterns of individuals lacking resources or education to reach self-sufficiency.
• Understanding of characteristics or problems unique to multi-cultural groups in employment, education, health, economics, and social customs.
• Ability to establish and maintain effective working relationships with applicants, recipients, employees, other agencies, and the public.
• Willingness to accept and benefit from training.
• Ability to use office equipment such as computers, scanners, copiers, and faxes.
• Valid California Driver License, Class C or higher, may be required.
• Compliance with child and elder abuse reporting laws as a condition of employment.
• Ability to work in challenging conditions, including exposure to hostile persons, high crime areas, non-routine hours, and various climatic conditions.

Skills

Social services experience

Multicultural understanding

Interpersonal skills

Willingness to learn

Computer literacy

Driver license

Abuse reporting compliance

Ability to work under pressure

Language proficiency: Farsi

Language proficiency: Lao

Language proficiency: Russian

Language proficiency: Spanish

Job description

Your Role

Here's what you will be doing:

• Perform program support duties under close supervision, including obtaining information, providing forms, and identifying program services, requirements, or procedures.
• Facilitate communication between department staff and disadvantaged or low-income individuals and groups.
• Use specific language and cultural knowledge to serve clients and families in a culturally competent and affirming manner.
• Translate and interpret between standard English and a language other than English as required.
• Act as a consultant regarding specific multi-cultural groups.

About You

The company is looking for candidates with the following qualifications and skills:

• Six months of full-time paid experience in a public, private, or non-profit agency providing social services or financial assistance to the public.
• Proficiency in one or more of the following languages and cultures: Farsi (including Dari and Pashto), Lao, Russian, Spanish, and others as listed.
• Knowledge of problems, needs, attitudes, and behavior patterns of individuals lacking resources or education to reach self-sufficiency.
• Understanding of characteristics or problems unique to multi-cultural groups in employment, education, health, economics, and social customs.
• Ability to establish and maintain effective working relationships with applicants, recipients, employees, other agencies, and the public.
• Willingness to accept and benefit from training.
• Ability to use office equipment such as computers, scanners, copiers, and faxes.
• Valid California Driver License, Class C or higher, may be required.
• Compliance with child and elder abuse reporting laws as a condition of employment.
• Ability to work in challenging conditions, including exposure to hostile persons, high crime areas, non-routine hours, and various climatic conditions.