Human Services Analyst Supervisor

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Human Services Analyst Supervisor to lead training and development efforts for the Department of Human Services. This role supervises staff, coordinates major training programs, and ensures consistent practice across juvenile justice services.

Responsibilities include overseeing the Juvenile Justice Academy, developing curricula, evaluating programs, and supporting policy initiatives.

Qualifications

• Minimum of one year as a Human Services Analyst or two years of professional experience developing, implementing, or evaluating human services programs with a bachelor’s degree.
• Equivalent combination of experience and training that includes one year of relevant work.

Responsibilities

• Training Oversight: Manage the BJJS’s Juvenile Justice Academy, Mandatory Annual Training, and other professional development programs.
• Staff Supervision: Assign work, set goals, review performance, and support employee development.
• Curriculum Development: Create, revise, and implement training materials and learning plans.
• Program Evaluation: Assess training programs, instructor performance, and service quality.
• Policy Support: Assist with developing and reviewing policies, procedures, and program initiatives.
• Collaboration Work: Represent the bureau at meetings, provide technical assistance, and support committees as a subject matter expert.

Education

Bachelor’s degree

Job description

Are you ready to make an impact by supporting statewide training and development as a Human Services Analyst Supervisor with the Department of Human Services (DHS)? This position gives you the chance to lead staff, coordinate major training programs, and strengthen service delivery within the juvenile justice system. Your work will support consistent, high-quality practices across multiple agencies. Become part of a team committed to growth, innovation, and excellence.

This position supports the Bureau of Juvenile Justice Services (BJJS) by supervising staff, coordinating training programs, and guiding policy and program development. The role ensures that training, operations, and professional development efforts are consistent and effective across the Youth Development Center and Youth Forestry Camp system. As a Human Services Analyst Supervisor, you will perform the following duties:

• Training Oversight: Manage the BJJS’s Juvenile Justice Academy, Mandatory Annual Training, and other professional development programs
• Staff Supervision: Assign work, set goals, review performance, and support employee development
• Curriculum Development: Create, revise, and implement training materials and learning plans
• Program Evaluation: Assess training programs, instructor performance, and service quality
• Policy Support: Assist with developing and reviewing policies, procedures, and program initiatives
• Collaboration Work: Represent the bureau at meetings, provide technical assistance, and support committees as a subject matter expert

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per day
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• You will be assigned to the DHS/BJJS worksite that is closest to your county of residence. Possible locations include Butler, Dauphin, Franklin, Huntingdon, Luzerne, Montgomery, Montour, and Perry counties.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Services Analyst (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor’s degree; or
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.