HUMAN RESOURCES TECHNICIAN I

City-of-Miami,-Fl; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

City of Miami, FL is seeking staff to provide technical support for human resources programs. The role involves handling personnel records, supporting orientation, and ensuring compliance with policies, while coordinating interviews and training activities.

Responsibilities include reviewing applications, conducting data collection for salary surveys, administering tests, and assisting with job descriptions.

Qualifications

• Two years of human resources experience.
• Customer service experience preferred; public sector experience desired.
• Equivalent combination of education and experience beyond a high school diploma or its equivalent.

Responsibilities

• Provide information and support regarding human resources programs and policies.
• Assist in coordinating interview processes and contacting panel members.
• Assist with salary surveys, classification studies, and data collection.
• Prepare and revise job descriptions and review employment applications.
• Maintain employee personnel records and department inventories.
• Respond to public records requests and support employee orientation.
• Administer skills tests and assist with training proctoring.

Skills

HR experience

Customer service

Education

High school diploma or equivalent

Job description

THIS RECRUITMENT IS A SUPPLEMENTAL POSTING TO THE ORIGINAL RECRUITMENT (APRIL 06 - APRIL 17, 2026). APPLICANTS WHO APPLIED DURING THAT PERIOD AND WERE DEEMED INELIGIBLE BUT MEETS THE MINIMUM REQUIREMENTS LIST BELOW AND WISH TO BE CONSIDERED FOR THIS POSITION MUST RE-APPLY.

Responsible personnel work of a technical nature.

Work involves responsibility for providing necessary technical support to those involved in a variety of duties relating to all aspects of the City's human resources programs. Employees in this position will be assigned tasks of limited difficulty. They may exercise supervision of clerical support staff in the absence of the section supervisor. Close supervision is received from a professional supervisor for accuracy of content and conformance with departmental and City policies and procedures.

Aids in providing information to employees regarding promotional or transfer possibilities, rights, obligations, available training opportunities, and benefits. Reviews all personnel action forms for accuracy of information, may contact departments for revisions or to correct inaccuracies. Explains policies and procedures, regulations and standards within established guidelines.

Reviews, prepares and assures the maintenance of employee personnel records and files, as well as department inventories, and complies with records retention strategies and guidelines. Supports the employee orientation function, and appropriately responds to public records requests as required.

May assist in coordinating interview processes by scheduling candidates and contacting panel members to conduct interviews.

May assist in coordinating internal and external training sessions or partner visits by scheduling employees, reserving rooms or areas for use, and providing certificates of completion.

May assist in researching or providing data regarding salary surveys or initial research for classification studies.

May administer skills tests and assist professional-level personnel with test administration.

May aid in compiling data for preparation of budgets or other special reports. Places employment advertisements with media sources within prescribed time frames and according to established protocol.

May assist in interpreting union contracts.

May assist in preparing and revising job descriptions.

May assist with the review of employment applications.

May act as a test proctor for, but not limited to, physical ability tests and oral boards examinations. The employee may be responsible for monitoring candidate performance and compliance with examination guidelines which may involve walking, running, climbing stairs, and other physical activities to properly assess candidates throughout the physical ability test.

May act as a training proctor for established webinar and/or seminar training programs.

Compiles information for and prepares routine correspondence and reports as necessary.

Participates in special projects and city initiatives, as assigned.

Performs related work as required.

• High school diploma or its equivalent
• Two (2) years of human resources experience.
• Customer service experience is preferred. Experience working in the public sector is desired.
• Equivalent combination of education and experience beyond a high school diploma or its equivalent.

OPEN/NON-COMPETITIVE