Human Resources Technician

Alamedasheriff; Alameda, Northern (CA, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Pension plan

Paid holidays

Job summary

Alameda County is seeking a Human Resources Technician to support professional HR staff across departments. This role focuses on technical personnel work and requires accuracy, organization, and strong communication.

The ideal candidate will follow up on assignments, manage time in a fast-paced environment, and maintain records. A background in HR policies and data analysis is valuable, with training provided as needed.

Qualifications

• One year of full-time experience in Alameda County HR with personnel policies.
• Two years of HR experience in a large organization qualifies; a BA in HR may substitute one year.
• Management Academy certificate may substitute for six months of experience.
• Civil Service rules may modify minimum qualifications as announced.

Responsibilities

• Perform selected human resources tasks under supervision.
• Establish and maintain record-keeping procedures and systems.
• Gather and evaluate information and communicate findings clearly.

Skills

HR policies & practices

English grammar & punctuation

Mathematics & statistics

Office software basics

Interview techniques

Education

Bachelor's degree in Human Resources

Tools

Word processing software

Spreadsheet software

Job description

DESCRIPTION

The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line.

THE COUNTY

Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.

THE POSITION

Under direct supervision to do selected technical personnel work and to perform other related duties as required.

DISTINGUISHING FEATURES

Human Resources Technician is a paraprofessional class at the sub journey level in the human resource series of classes. Incumbents are trained in technical human resource activities, and will perform these functions in support of professional staff. Their assignments typically differ from the journey level analyst or personnel officer by the assignment of selected duties or only part of a function, as opposed to having responsibility for a complete function. Supervision will come from professional personnel staff and will diminish as incumbents gain proficiency.

THE VACANCIES

Human Resources Technician is a countywide classification; positions in this class can be found in departments throughout Alameda County. This recruitment is to establish a countywide eligible list that can be used to fill vacancies in this classification during the life of the eligible list.

THE IDEAL CANDIDATE

In addition to meeting the minimum qualifications listed below, the ideal candidate will be a detail-oriented, proactive individual with experience working in a Human Resource setting with:

• A competency for appropriately following up and completing assignments and tasks, while paying close attention to detail and set processes;
• A proven track record of consistently managing time and resources in a fast-paced environment to appropriately prioritize and complete identified goals and objectives;
• A demonstrated history of identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences;
• A superior command of both written and oral communication with experience interacting with various levels of management and the public, while concurrently demonstrating diplomacy, politeness and tact.;
• A demonstrated ability to take initiative and work independently with confidence;
• A strong ability to be adaptable to changing situations and environments, with the capability to take instruction from multiple, senior-level staff members.

For more detailed information about the job classification, please visit: Human Resources Technician (#0278).

MINIMUM QUALIFICATIONS

EITHER I The equivalent of one year of full time experience as a Specialist Clerk I or equivalent or higher level class in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts) working with County personnel policies, procedures and practices which would have enabled the applicant to acquire the abilities and knowledge listed below. Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.

OR II The equivalent of two years of full time experience working with personnel policies, procedures, and practices in a human resources operation of a large organization which would have enabled the applicant to acquire the abilities and knowledge listed below. (Possession of a bachelor's degree from an accredited college or university with a major in Human Resources may be substituted for one of the required two years of experience.)

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the 'Examples of Duties' section of this specification.

• Current trends in human resources policies, procedures and practices.
• English grammar, spelling and punctuation.
• Basic mathematics and statistics.
• Operation of office machines and equipment, including personal computers and word processing and spreadsheet software.
• Basic interviewing techniques.

Ability to:

• Learn to perform human resources related statistical computations.
• Establish and maintain record-keeping procedures and systems.
• Understand and follow oral and written directions.
• Gather and evaluate relevant information.
• Establish and maintain effective working relationships with employees, the public and other agencies.
• Communicate effectively both orally and in writing.
• Perform detailed work accurately.
• Compile and analyze data and reach logical conclusions.
• Work with a variety of tasks simultaneously and prioritize multiple tasks.
• Conduct fact-finding interviews.
• Make public presentations.

EXAMINATION COMPONENTS

The examination will consist of the following steps:

• A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
• A review of the supplemental questionnaire to determine the best qualified applicants to continue in the process.
• An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises.
• Candidates must attain a qualifying rating on each portion of this recruitment.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance.

TENTATIVE RECRUITMENT PLAN:

• Deadline For Filing: 5:00:00 p.m., Friday, October 23, 2026
• Review of Minimum Qualifications: Friday, October 30, 2026
• Review of Supplemental Questionnaire for Best Qualified: Week of November 16, 2026
• VidCruiter Oral Interviews: Week of December 7, 2026
• Results Notification: Week of December 28, 2026
• Promulgation of Eligible List: January 6, 2027

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

REASONABLE ACCOMODATION

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the California Fair Employment and Housing Act (FEHA), the federal Americans with Disabilities Act (ADA), and Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement no later than the recruitment filing deadline. If this is a continuous open recruitment without a filing deadline, please contact the assigned Human Resources Representative listed on the job announcement within ten (10) business days of submitting your application. Unless your disability is readily apparent (for example, you use a wheelchair and need wheelchair-accessible spaces), Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, https://hrs.alamedacountyca.gov.

BENEFITS

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.