Human Resources Specialist (Processing)

Customs and Border Protection; Indianapolis (IN); On-site; USD 48,000 - 58,000; Full time

Job summary

U.S. Customs and Border Protection in Indianapolis, IN seeks a GS-07 level professional to support recruitment, processing activities, and benefits advisory services. Applicants must meet OPM qualification standards and complete all steps including the USA Hire assessment.

The position requires evaluating and analyzing human capital processes and ensuring compliance with applicable laws and agency policies. Background investigation is required for employment.

Qualifications

• Specialized experience in recruitment and processing activities per laws and agency policies.
• Ability to analyze work processes to enhance human capital activities.
• Experience delivering employment advisory and operational services related to life insurance, health benefits and savings plans.

Responsibilities

• Providing evaluative and analytical support for recruitment and processing activities.
• Delivering a full range of employment advisory and operational services related to employee benefits.
• Analyzing and assessing work processes to improve mission-critical human capital activities.

Education

Bachelor's degree

Job description

Organizational Location

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Office of Human Resources Management (HRM), CBP Processing and Servicing Center, located in Indianapolis, IN.

Experience GS-07

You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing evaluative and analytical support for recruitment and processing activities in accordance with applicable laws, regulations, and agency policies. Delivering a full range of employment advisory and operational services related to individual and group life insurance, health benefits, employee savings plans. Analyzing and assessing work processes, applying appropriate methods and techniques to enhance mission-critical human capital activities. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Education Substitution

GS-07: Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. OR A bachelor's degree with Superior Academic Achievement (SAA) may also substitute for the experience required. It is based on (1) class standing, (2) grade-point average (i.e., GPA 3.0 or higher of a possible 4.0, excluding pass/fail credits. Pass/fail credits cannot be more than 10% of total credits), or (3) honor society membership. Review Superior Academic Achievement (SAA) to see if you qualify under this provision. Please see www.opm.gov for additional information.

Combining Experience and Education

To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours in excess of the amount required for the next lower grade level, by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 09/10/2026. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's