Human Resources Specialist I

Sares--regis-Group-5; Indianapolis (IN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(K) match

Rental/renewal incentives

Bonuses

Rental discounts

Job summary

Sares-Regis Group in Indianapolis, IN is seeking an HR Specialist I to support HR operations and employee lifecycle management. The role focuses on administering HR processes, maintaining records, and applying company policies consistently to employees and management.

You will act as a frontline resource, handle inquiries, assist with recruiting and onboarding through Paylocity, and collaborate with HR leadership to improve processes while upholding confidentiality and high service standards.

Qualifications

• 3+ years of HR operations experience.
• Experience with Paylocity HRIS.
• Knowledge of local, state and federal employment laws.
• Strong communication and customer service skills.
• Proficient in Microsoft Excel and Word.
• Outlook email/calendar proficiency.

Responsibilities

• Serve as primary contact for department via phone, HRMailbox, and ticket system.
• Process and maintain employment documents, records, and files.
• Manage HR invoices and ensure timely payment processing.
• Prepare HR metrics, reports, and analytics.
• Assist with policy updates and handbook maintenance.

Skills

Customer service

Confidentiality

Communication

Multitasking

HRIS

Policy interpretation

Education

Associate degree or equivalent

Tools

Paylocity HRIS

Outlook

Excel

Word

Job description

Human Resources Specialist I

Sares-Regis Group Indianapolis, Indiana, United States

About this position

Human Resources Specialist I

US-IN-Indianapolis

Job ID: 2026-6369

# of Openings: 1

Category: Human Resources

Milhaus/SRG Indianapolis

Overview

SRG Residential is a premier third-party multifamily property management firm committed to creating exceptional communities for residents, clients, and team members. SRG Residential merged with Milhaus in June 2026. The combined organization manages approximately 50,000 apartment homes across more than 20 states. Ranked among the nation's Top 35 Apartment Managers by NMHC, SRG Residential is known for combining operational excellence, innovative solutions, and boutique-style service with the strength and growth opportunities of a national platform.

Locations

• Newport Beach, CA
• Phoenix, AZ
• Indianapolis, IN

OPPORTUNITY: HUMAN RESOURCES SPECIALIST I- Indianapolis, IN

Job Summary: The HR Specialist provides comprehensive support to employees and management across a broad range of human resources functions, with a primary focus on HR Operations support, employee support, HR administration, policy interpretation, compliance, and employee lifecycle support. This role serves as a key resource for employees by addressing general questions and concerns workplace concerns maintaining accurate employee records and ensuring consistent application of company policies and employment practices.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Essential Duties & Responsibilities

HR Operations & Department Support

• Primary customer service contact for department; phone calls, HR Mailbox, ticket system
• Processes, verifies, and maintains employment-related documents, records, and files.
• Manages HR-related invoices and ensures timely payment processing
• Compiles and prepares HR metrics, reports, and analytics
• Assists with policy updates, handbook maintenance, and process improvements.
• Maintains an attitude and philosophy consistent with the company's standards.
• Maintains required employment records and assists with audits and reporting requirements

Employee Support & Administration

• Provides customer service to employees regarding benefits, leaves of absence, payroll-related inquiries, policies, and other employment matters
• Monitors and manages HR email and voicemail inboxes and responds or escalates inquiries as appropriate.
• Maintains accurate and confidential employee files, employment records, and HRIS data
• Coordinates employee status changes, including new hires, transfers, promotions, compensation changes, and terminations
• Facilitates the property offboarding process
• Manages Employee Terminations and Exit Process
• Manages incoming and outgoing department mail
• Creates, tracks and manages Employee Separation agreements
• Manages employee recruiting/background process
• Assists with the new hire process (Insperity then Paylocity)
• Prepares employment verification requests, employee correspondence, reports, and other HR documentation
• Fulfills employee file requests
• Gathers employee information and date as required for legal and/or Employee relations matters
• Manages ticketing system and submits IT Tickets (End User, Change User, LOA’s)
• Assists with employee communication initiatives and HR-related programs

Employee Relations

• Serves as a primary point of contact for general employee questions and/or workplace concerns, through HR Mailbox, ticketing system, phone calls
• Assists management and employees with interpretation and application of company policies, procedures, and employment practices.
• Supports employee relations matters by conducting intake meetings, gathering information, documenting concerns, and assisting with investigations.
• Partners with managers and HR leadership to address performance concerns, workplace conflicts, corrective actions, and employee engagement initiatives.
• Maintains confidentiality and handles sensitive employee matters with professionalism and discretion.
• Assists in the administration and documentation of disciplinary actions, performance improvement plans, and employee separations.

Leave Administration & Compliance

• Assists with administering leaves of absence, including FMLA, ADA accommodations, workers' compensation coordination, and other protected leaves.
• Assists with tracking employee leave activity and ensuring required documentation is collected and maintained.
• Supports compliance with federal, state, and local employment laws and regulations.

Performance Management & Employee Engagement

• Supports annual performance review processes and employee development programs
• Assist managers with performance documentation and coaching conversations
• Coordinates employee recognition, engagement, and retention initiatives.
• Participates in employee surveys and helps identify opportunities to improve the employee experience.

Required Competencies and Skills

• Strong customer service , organizational , and time management skills
• Ability to exercise sound judgment and maintain strict confidentiality
• Excellent interpersonal and customer service skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Problem-solving and critical-thinking skills
• Demonstrated professionalism, integrity, and attention to detail
• Ability to build effective working relationships at all levels of the organization

Education and Experience

• 3+ years of related experience and Associate’s degree or equivalent from two-year college or technical school, or equivalent combination of education and experience

Other Qualifications

• Paylocity HRIS experience.
• Outlook Email, Calendar and Contact systems experience
• Intermediate to advanced Microsoft Excel and Word experience
• Knowledge of local, state and federal employment laws, government regulations and agency rules.
• Knowledge of principles and procedures of Human Resources functions including: recruitment and selection, onboarding, benefits, training, compensation and HRIS systems

Salary range is TBD. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual, Sick time accrual is provided in accordance with law.

EQUAL OPPORTUNITY EMPLOYER

All positions contingent on completion of successful background screen and drug test.