Human Resources Specialist

Bay Area Rapid Transit; San Francisco (CA); On-site; USD 84,000 - 99,000; Full time

Job summary

Bay Area Rapid Transit is seeking a Human Resources Specialist to join the Workforce Development team. You will lead workforce programs including internships, apprenticeships, and early career initiatives and collaborate with hiring managers, educational institutions, and community partners to improve candidate and employee experiences.

Ideal candidates will excel in customer service, organization, and communication.

Qualifications

• High school diploma or equivalent is required.
• Experience in HR support functions such as recruitment, benefits, HRIS, workforce development, or leave administration.

Responsibilities

• Provides administrative support for a division within HR.
• Maintains position data and processes changes in HR systems.
• Processes hires, transfers, promotions, leaves and retirements.
• Assists recruiters in posting, interviewing and proctoring tests.
• Coordinates pre-employment screening and onboarding processes.
• Handles benefits information for new hires and retirees; administers COBRA.
• Prepares new hire benefit packages and orientation materials.
• Coordinates educational classes and trainings; manages Pathlore class records.
• Advertises district-wide training classes; coordinates communications.
• Manages leave requests and tracks disability-related documentation.
• Reviews timesheets for disability leaves and coordinates with TAAD and Payroll.
• Performs paraprofessional administrative tasks and serves as frontline contact.
• Confers with departments to arrange services; maintains files and records.
• Proofreads materials for accuracy and compliance; inputs data into systems.

Skills

Customer Service

Organization & Detail

Communication Skills

Problem Solving

Planning & Coordination

Education

High School Diploma

GED

Tools

PeopleSoft HRIS

Pathlore

Job description

Pay Rate

Non-Represented Salary Grade 036 Step 1: $40.16/hour (Minimum) - Step 6: $47.52/hour (Maximum)

Note

The starting negotiable rate of pay will be commensurate with education and experience.

Reports To

Workforce Development Supervisor

Days Off

Saturday/Sunday

Who May Apply

All current BART employees and Future BART employees

Current Assignment

BART is seeking a collaborative, innovative, and customer-focused Human Resources Specialist to join the Workforce Development team.

The Human Resources Specialist will lead and coordinate workforce development programs, including internship, apprenticeship, and early career initiatives that create pathways into public service careers. This position collaborates with hiring managers, mentors, educational institutions, community organizations, and internal stakeholders to design, implement, and continuously improve programs that enhance the candidate and employee experience.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Customer Service & Relationship Building: Ability to provide responsive, professional service while establishing positive working relationships with employees, candidates, hiring managers, educational partners, and members of the public.
• Organization & Attention to Detail: Strong organizational skills with the ability to manage multiple assignments, maintain accurate records, prioritize competing deadlines, and follow established processes.
• Communication Skills: Excellent written and verbal communication skills, including the ability to communicate clearly, prepare professional correspondence, deliver presentations, and interact effectively with individuals from diverse backgrounds.
• Problem Solving & Adaptability: Ability to identify issues, exercise sound judgment, adapt to changing priorities, and contribute to solutions in a collaborative, fast-paced work environment.

• Planning & Project Coordination:Ability to effectively organize and prioritize multiple projects, coordinate competing deadlines, and produce high-quality work in a fast-paced environment.

1. Provides administrative support and completes technical tasks for a division within the Human Resources Department.
2. Maintains position data, including processing department, location, and reporting changes; creates and abolishes positions; processes position reclassifications.
3. Processes hew hires, transfers, promotions, leaves of absence, returns to work, terminations, and retirements within the HR system.
4. Assists recruiters within BART's recruitment and selection process, which includes job posting, oral interview, and written examination proctoring.
5. Coordinates pre-employment screening and on-boarding process, including scheduling screening appointments, background checks and arranging new hire orientation.
6. Performs administrative and/or technical functions related to benefits-related information for new hires, terminations, transfers, part-time to full-time and retirees, and administers the COBRA process and the District’s retirement benefit program.
7. Prepares new hire benefit packages, conducts new hire orientation and intake of on-boarding documents; processes appropriate paperwork/forms related to services.
8. Coordinates and facilitates educational classes, workshops, and development activities; prepares handouts and materials for attendees; sets up the training rooms for PowerPoint presentations; creates and maintains classes in Pathlore system; enrolls participants and sends class updates to our presenters.
9. Advertises quarterly and monthly flyers for all District-Wide classes, including sending out mailers to all BART employees.
10. Receives, logs and processes all leave requests including Workers Compensation, Family Medical Leave, Short/Long-Term disability, and other disability related claims and requests; follows up on missing or incomplete documentation; and sends correspondence related to requests and approval determinations to employees.
11. Reviews and modifies timesheets for employees who are on disability related leaves and coordinates changes with the Time Accounting and Administration Department (TAAD) and Payroll Department as needed.
12. Assists staff in a variety of paraprofessional and administrative duties.
13. Serves as frontline contact for assigned functional area.
14. Confers with user departments for request or provision of services.
15. Processes appropriate paperwork/forms related to services.
16. Organizes and maintains various files, types correspondence, reports and forms from drafts, notes or briefs.
17. Proofreads and checks typed and other materials for accuracy, completeness and compliance with departmental policies and regulations.
18. Inputs information into an on-line computer system; operates standard office equipment.

Education

Possession of a high school diploma, GED or recognized equivalent.

Experience

The equivalent of two (2) years of (full-time) verifiable clerical experience in human resources support functions, such as recruitment, employee benefits, HR information systems, workforce development, leave administration, or other related HR tasks.

Knowledgeof

• Policies, procedures, and practices of public sector human resources programs
• District’s current Oracle PeopleSoft HRIS system
• Union contracts and labor practices in a unionized environment
• Laws and regulations regarding new hire documents and processes
• Principles and practices of customer service
• Principles and practices of administrative/clerical support for the day-to-day operations of a function or department
• Office management practices and procedures including the operation of standard office equipment
• Correct English usage, including spelling, grammar, and punctuation
• Basic business data processing principles and the use of on-line computer programs

Skill/ Abilityin

• Preparing clear and concise written reports and correspondence. Researching and summarizing various materials
• Entering and maintaining accurate data
• Maintaining attention to detail and adherence to technical requirements
• Reading and interpreting rules, policies, and procedures
• Composing routine correspondence from brief instructions
• Using initiative and sound independent judgment within established guidelines
• Establishing and maintaining effective working relationships with those contacted in the course of the work
• Operating standard office equipment including a word processor and an on-line computer system
• Making accurate mathematical calculations
• Organizing and communicating
• Maintaining accurate records and files
• Maintaining confidentiality and managing confidential information
• Solving problems and making decisions
• Processing requests
• Running Queries for reports
• Setting up audio visual equipment