Human Resources Representative - Multi-Site

Packaging-Corporation-of-America; Massillon (OH); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid vacation 3 weeks/year

Annual bonus

401(k) with employer matching

Job summary

Packaging Corporation of America (PCA) is hiring an Human Resources Representative for two manufacturing facilities located in Pennsylvania and Ohio. The role focuses on recruiting, onboarding, records administration, leave management, training support, and compliance with policies and regulations.

The position supports Cheswick, PA and Massillon, OH, spending roughly 80% of time onsite and collaborating with plant leadership to improve HR operations and employee experience.

Qualifications

• Bachelor's degree in HR or related field preferred; equivalent combination of education and experience will be considered.
• 1–2 years of HR experience, preferably in recruiting, onboarding, employee relations, or HR administration.
• Manufacturing and/or union environment experience preferred.
• Proficiency with HR documentation and compliance practices.

Responsibilities

• Manage recruiting for hourly and salaried positions, including sourcing, screening, and coordinating interviews.
• Coordinate onboarding and orientation programs for new hires.
• Maintain accurate and confidential employee records and HR documentation.
• Coordinate leaves and attendance, including FMLA and disability processes.
• Support training initiatives and retention efforts; partner with leadership on HR programs.

Skills

MS Office

Communication

Confidentiality

Organizational skills

Time management

Problem solving

Education

Bachelor's degree in HR/Business/Communications or related field

Job description

Human Resources Representative - Multi-Site

Cheswick, PA 15024, USA

Job Description

Posted Friday, July 31, 2026 at 5:00 AM

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

Human Resources Representative Multi-site

Position Summary

The Human Resources Representative provides comprehensive HR and administrative support for two manufacturing facilities located in Pennsylvania and Ohio. This role is responsible for supporting the full employee lifecycle, with a primary focus on recruiting, onboarding, employee records administration, leave management, training support, and compliance with company policies and employment regulations. The position partners closely with plant leadership to support a positive employee experience and ensure efficient HR operations.

This position supports facilities in Cheswick, PA, and Massillon, OH and is expected to spend 80% of the time onsite at the manufacturing locations.

Key Responsibilities

Recruitment and Onboarding

• Manage the recruiting process for hourly and salaried positions, including sourcing, screening, and coordinating interviews.
• Develop and maintain relationships with community organizations, schools, and workforce development programs to support recruiting initiatives.
• Coordinate and facilitate new hire onboarding and orientation programs for hourly and salaried employees.
• Assist with employee requisitions, job descriptions, and hiring documentation.

HR Administration and Employee Support

• Maintain accurate and confidential employee records and HR documentation.
• Coordinate administrative aspects of employee lifecycle activities, including onboarding, performance reviews, personnel changes, and leaves of absence.
• Ensure compliance with company policies and federal, state, and local employment regulations including completion and maintenance of I-9 employment eligibility verification.
• Serve as a resource for employees and managers regarding HR policies, procedures, and programs.

Leave and Attendance Management

• Serve as the facility's primary FMLA administrator and liaison with third-party leave and disability vendors.
• Process and track FMLA, short-term disability, and other leave-related documentation.
• Monitor attendance programs and maintain attendance records.
• Respond to and manage unemployment claims.

Training and Employee Retention

• Support hourly employee training initiatives and maintain training records.
• Monitor turnover trends and collaborate with leadership to implement retention strategies.
• Assist with employee engagement and workforce development efforts.
• Promote a culture of collaboration, communication, and continuous improvement.
• Support PCA's Commitment to Service by delivering responsive, customer-focused HR support and identifying opportunities to improve HR processes and employee experience.
• Lead special HR projects related to recruitment, retention, engagement, policy development and workforce planning.

Qualifications

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, Communications, or a related field preferred; equivalent combination of education and experience will be considered.
• One to two years of Human Resources experience, preferably in recruiting, onboarding, employee relations, or HR administration.
• Manufacturing and/or union environment experience preferred.

Knowledge and Skills

• Working knowledge of federal and state employment laws and regulations.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills with the ability to effectively interact with employees, managers, and external partners.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.
• Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
• Effective problem-solving, critical-thinking, and decision-making abilities.
• Experience working collaboratively in a team-oriented environment.

Other Requirements

• Ability and willingness to travel regularly between the Cheswick, PA and Massillon, OH facilities.
• Ability to work onsite in manufacturing environments approximately 80% of the time.

PCA offers professional growth opportunities as a Fortune 500 company with over 120 facilities nationwide. This is your opportunity to be a valued, key member of the Ohio/Pennsylvania team and provide a real impact on the business in one of PCA’s most important markets. This role is an excellent opportunity for an HR professional seeking broad exposure and development across recruitment, employee relations, compliance, leave administration, and workforce support in a dynamic manufacturing environment.

COMPENSATION AND BENEFITS

• Paid Vacation: 3 weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
• Starting salary range for position: $70,000 to $80,000.
• Bonus: Annual – Based Upon individual contribution and overall, Company performance.
• Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
• Paid Holidays.
• Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
• Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
• Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer