Human Resources Representative - Multi-Site

Packaging Corporation of America; Cheswick (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

Packaging Corporation of America (PCA) is seeking a Human Resources Representative to support two manufacturing facilities in Pennsylvania and Ohio. This role focuses on recruiting, onboarding, employee records, leaves, training support, and compliance with company policies and employment regulations.

The position partners with plant leadership to foster a positive employee experience. The role is located primarily on-site at Cheswick, PA and Massillon, OH, with about 80% on-site time.

Qualifications

• Bachelor's degree in HR, business or related field or equivalent combination.
• 1–2 years HR experience; recruiting, onboarding, or HR admin preferred.
• Manufacturing and/or union environment experience preferred.

Responsibilities

• Manage recruiting for hourly and salaried positions with interviews.
• Maintain confidential employee records and lifecycle administration.
• Coordinate onboarding, leave management, and compliance with regulations.
• Support training initiatives and employee engagement programs.
• Lead HR projects on recruitment, retention and workforce planning.

Skills

Communication skills

Organizational skills

Confidentiality

Problem solving

Team collaboration

Education

Bachelor's degree in HR / Business / Communications or related field

Tools

Microsoft Office Suite

Job description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People * Customers * Trust

Human Resources Representative Multi-site

Position Summary

The Human Resources Representative provides comprehensive HR and administrative support for two manufacturing facilities located in Pennsylvania and Ohio. This role is responsible for supporting the full employee lifecycle, with a primary focus on recruiting, onboarding, employee records administration, leave management, training support, and compliance with company policies and employment regulations. The position partners closely with plant leadership to support a positive employee experience and ensure efficient HR operations.

This position supports facilities in Cheswick, PA, and Massillon, OH and is expected to spend approximately 80% of the time onsite at the manufacturing locations.

Key Responsibilities

Recruitment and Onboarding

• Manage the recruiting process for hourly and salaried positions, including sourcing, screening, and coordinating interviews.
• Develop and maintain relationships with community organizations, schools, and workforce development programs to support recruiting initiatives.
• Coordinate and facilitate new hire onboarding and orientation programs for hourly and salaried employees.
• Assist with employee requisitions, job descriptions, and hiring documentation.

HR Administration and Employee Support

• Maintain accurate and confidential employee records and HR documentation.
• Coordinate administrative aspects of employee lifecycle activities, including onboarding, performance reviews, personnel changes, and leaves of absence.
• Ensure compliance with company policies and federal, state, and local employment regulations including completion and maintenance of I-9 employment eligibility verification.
• Serve as a resource for employees and managers regarding HR policies, procedures, and programs.

Leave and Attendance Management

• Serve as the facility's primary FMLA administrator and liaison with third-party leave and disability vendors.
• Process and track FMLA, short-term disability, and other leave-related documentation.
• Monitor attendance programs and maintain attendance records.
• Respond to and manage unemployment claims.

Training and Employee Retention

• Support hourly employee training initiatives and maintain training records.
• Monitor turnover trends and collaborate with leadership to implement retention strategies.
• Assist with employee engagement and workforce development efforts.

Continuous Improvement

• Promote a culture of collaboration, communication, and continuous improvement.
• Support PCA's Commitment to Service by delivering responsive, customer-focused HR support and identifying opportunities to improve HR processes and employee experience.
• Lead special HR projects related to recruitment, retention, engagement, policy development and workforce planning.

Qualifications

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, Communications, or a related field preferred; equivalent combination of education and experience will be considered.
• One to two years of Human Resources experience, preferably in recruiting, onboarding, employee relations, or HR administration.
• Manufacturing and/or union environment experience preferred.

Knowledge and Skills

• Working knowledge of federal and state employment laws and regulations.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills with the ability to effectively interact with employees, managers, and external partners.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.
• Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
• Effective problem-solving, critical-thinking, and decision-making abilities.