Human Resources Representative (Benefits)

University Health System- San Antonio; San Antonio (TX); In loco; USD 27.000 - 41.000; Tempo pieno

Descrizione del lavoro

University Health System- San Antonio is seeking a Benefits Representative to manage the administration of all employee insurance plans and assist participants with coverage options. You will collaborate with carriers and vendors to resolve issues and ensure accurate information and adherence to standards.

The role emphasizes courteous, timely, and accurate support across in-person, phone, and other channels, with strong problem-solving and attention to detail.

Competenze

• Minimum High School Diploma.
• Two years HR experience; Bachelor's degree preferred.
• Knowledge of ERISA, Section 125/FSA, HIPAA, COBRA and FMLA preferred.
• PC/Windows; Word, Excel and PowerPoint required; PeopleSoft/HRIS preferred.

Mansioni

• Administers University Health insurance plans for employees, retirees and House Staff.
• Resolves coverage and claims issues with carriers, plan administrators and vendors.
• Provides courteous, timely and accurate support across in-person, phone and other channels.

Conoscenze

Problem-solving skills

Attention to detail

Relationship building

Formazione

High School Diploma

Bachelor's degree preferred

Strumenti

Microsoft Word

Microsoft Excel

PowerPoint

PeopleSoft/HRIS

Descrizione del lavoro

Business Center 1

Human Resources

Full Time

Day Shift

Salary Range: $19.55 - $29.75

POSITION SUMMARY/RESPONSIBILITIES

The Benefits Representative supports the administration of all University Health insurance plans for employees, retirees, and House Staff. This positions serves as a key resource for employees by providing comprehensive information about benefit plans, policies, procedures, and programs, ensuring accurate application and adherence to University Health standards.

In collaboration with insurance carriers, plan administrators, and third-party vendors, the Benefits Representative resolves coverage and claims issues. They assist the plan participants in understanding the provisions, limitations, and options within the University Health benefits plans.

The Benefits Representatives consistently upholds a high standard of service by providing courteous, timely, and accurate support in all interactions, whether in person, over the phone, or via other communication channels. Additionally, this position requires excellent problem-solving skills, attention to detail, and the ability to build positive relationships with employees and vendors.

EDUCATION/EXPERIENCE

A minimum High School Diploma.Two years of experience in Human Resources and a Bachelor’s degree is preferred. Understanding of legislation to to include ERISA, Section 125/Flexible Spending Accounts, HIPAA, COBRA, and FMLA is preferred. PC and Windows experience to include Microsoft Word, Excel, and PowerPoint is required. Knowledge of PeopleSoft or other HRIS systems is preferred.