Human Resources Representative

Southern Illinois Healthcare; United States; On-site; USD 29,000 - 45,000; Full time

Job summary

Southern Illinois Healthcare seeks an HR Representative to deliver high‑quality customer service to employees and to support payroll processing. You will provide administrative assistance to the HR department and help with the new hire process.

You will assist employees with enrollment and benefits forms, maintain confidential personnel records, and support HR policies and procedures. The role requires discretion and strong MS Office skills for HR analytics and reporting.

Qualifications

• Bachelor’s degree in Healthcare Management, Human Resources Management, or related field is required or a minimum of 5 years of HR experience.
• PHR or SHRM-CP preferred.
• Thorough knowledge of HR and current industry trends.

Responsibilities

• Perform customer service functions by answering employee requests and questions.
• Serves as a resource to managers, physicians, and staff.
• Assist with the new hire process for managers and new hire candidates.
• Assist employees with enrollment, termination, claiming of benefits and completing all necessary forms.
• Provide assistance and research support to HR, managers, and employees on benefits, policies, and procedures.
• Maintain confidentiality concerning personnel actions, legal issues, terminations, organizational plans, and acquisitions.
• Conduct audits to ensure accuracy with the HRIS system and provide recommendations to HR Leaders.
• Schedule staff meetings and conferences by reserving facilities at local hotels/restaurants.
• Create new employee personnel files and scan documents into files.
• Assist with or prepare correspondence.

Skills

Customer service

Payroll processing

HR policies

Communication

MS Office (Excel, PowerPoint)

HRIS

Education

Bachelor’s degree in Healthcare Management, HR Management, or related field

5 years HR experience

Tools

MS Office

HRIS

Job description

Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub.Position Summary• The HR Representative provides administrative support to the HR department, assists with payroll processing and delivers high quality customer service to all employeesEducation• Bachelor’s degree in Healthcare Management, Human Resources Management, or related field required or a minimum of 5 years of Human Resources experiences.Licenses and Certification• PHR or SHRM-CP preferredExperience and Skills• Thorough knowledge of HR and current industry trends.• Strong operational understanding of employment law, HR policies, and its impact on employee experience.• Strong written and verbal communication skills and the ability to communicate with all levels in the organization.• Strong customer service skills.• Excellent judgment and discretion required in handling highly sensitive, privileged, confidential and/or non-public information in an appropriate manner.• Advanced proficiency in MS Office with an emphasis in Excel and Power-Point.Role Specific Responsibilities• Perform customer service functions by answering employee requests and questions.• Serves as a resource to managers, physicians, and staff.• Assists and provides direction with the new hire process for managers and new hire candidates.• Assists employees with enrollment, termination, claiming of benefits and completing all necessary forms.• Provide assistance and research support to HR, manager, and employees on benefits, policies, and procedures.• Maintains confidentiality concerning personnel actions, legal issues, terminations, organizational plans, and acquisitions.• Conduct audits to ensure accuracy with the HRIS system, consistent enforcement of policies and procedures, and then provides recommendations to Human Resources Leaders.• Schedule staff meetings and conferences by reserving facilities at local hotels and/or restaurants.• Create new employee personnel files and scan papers and documents into appropriate employee files.• Assist with or prepare correspondenceCompensation (Commensurate with experience):$21.42To$33.2To access our Benefits Guide/Plan Information, please click the link below:http://www.sih.net/careers/benefits