Human Resources Partner II - Human Resources (Civil Service)

City of Dallas

Dallas (TX)

On-site

USD 62,000 - 77,000

Full time

11 days ago

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Job summary

City of Dallas is seeking an Human Resources Partner II to provide senior level HR services to employees and management on HR issues and organizational changes.

The role covers recruitment, employee relations, coaching, training needs, and policy interpretation to improve relationships, productivity and retention in city departments.

Qualifications

Bachelor’s degree in a human resources, business/public administration, or social science field.
Two (2) years of professional level human resources experience with responsibility for employee relations, performance management, change management, and/or employee engagement.

Responsibilities

Recommends, develops, and implements recruitment strategies to attract qualified applicants.
Manages and supports recruitment process for assigned groups and drafts reports for leaders.
Provides professional customer service response and handles escalated HR issues.
Assists senior HR Partners in resolving complex employee relations issues and mediates when needed.
Works with management to improve relationships, morale, productivity and retention.
Analyzes HR metrics and provides proactive insights for programs.
Identifies training needs and coaches leadership on HR topics.
Ensures compliance with federal laws and regulations.
Partners with HR Center of Expertise to provide client solutions.
Conducts investigations related to employee issues.
Performs other duties as assigned.

Skills

HR practices

City policies

Customer service

HR strategy

Processes & workflows

Balancing needs & objectives

Organization & prioritization

Problem solving

HR resources & relationship building

Verbal & written communication

Education

Bachelor's degree in HR/business/public administration/social science

Two years HR experience

Educational equivalencies (see listing)

SHRM or HRCI substitution for 1 year

Job description

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

The Human Resources Partner II provides and delivers senior level administrative and consultant services to employees and management on human resources related issues and organizational changes.

Job Description

Overview

The Human Resources Partner II provides and delivers senior level administrative and consultant services to employees and management on human resources related issues and organizational changes.

Essential Functions

Recommends, develops, and implements strategies to attract qualified applicants to fill City positions.
2 Manages and supports the recruitment process for assigned groups by ensuring the best qualified candidate is hired for each opening; follows and monitors recruitment metrics and drafts, creates, and delivers reports to leaders weekly.
3 Provides professional customer service support in response to inquiries and handles escalated issues appropriately; demonstrates strong communication and customer service skills; assesses and anticipates HR related needs.
4 Assists and supports senior level HR Partners in the resolution of complex employee relations issues; addresses employee grievances and assists in mediation methods.
5 Works closely with management and employees to develop, implement, evaluate, improve work relationships, build moral, and increase productivity and retention.
6 Analyzes and evaluates trends and metrics with the HR department; provides proactive insights for HR solutions and program designs.
7 Works with HR Partners to identify training needs for teams and individuals; collaborates with management to provide daily coaching to leadership on a variety of actions; trains on standards regarding employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation.
8 Ensures that human resources development activities are compliant with all applicable federal laws and regulations.
9 Partners with HR Center of Expertise functions as needed to provide solutions for clients.
10 Conducts investigations and inquires related to employee issues and complaints made through any other source.
11 Performs any and all other work as needed or assigned.

Knowledge and Skills

Knowledge of Human Resources practices and procedures.
2 Knowledge of City policies.
3 Knowledge of customer service and collaboration.
4 Knowledge of HR strategy and mission.
5 Ability to accurately complete processes, forms, and workflows.
6 Ability to balance employee needs with business objectives of the City.
7 Ability to organize, multi-task and prioritize.
8 Ability to identify problems and make recommendations to resolve.
9 Ability to build relationships and provide HR resources to departments.
10 Communicating effectively both verbally and in writing.
11 Establishing and maintaining effective working relationships.

Minimum Qualifications

Education

Bachelor’s degree in a human resources, business/public administration, or social science field.

Experience

Two (2) years of professional level human resources experience with responsibility for employee relations, performance management, change management, and/or employee engagement.

EQUIVALENC** IES:

High school diploma or GED plus six (6) years of the required experience will meet the education and experience requirements.
Associate degree in any field plus four (4) years of the required experience will meet the education and experience requirements.
Bachelor’s degree (or higher) in a non-specified field plus four (4) years of the required experience will meet the education and experience requirements.
Master’s degree (or higher) in a specified field will meet the education and experience requirements.
A Society for Human Resource Management (SHRM) certification OR Human Resource Certification Institute (HRCI) will substitute for one (1) year of the required experience.

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