Human Resources Partner I, Grocery Fulfillment Centers

Amazon Inc.; Omaha (NE); On-site; USD 66,000 - 99,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon's Human Resources team (PXT) is hiring an HR Partner I for its Grocery Fulfillment Centers. You will execute standard HR processes, support hourly employees, coach leaders, and drive engagement with data-driven insights and HR technologies.

This onsite role partners with site leaders to improve retention, attendance, and sentiment while maintaining confidentiality and SLAs. A Bachelor’s degree is required.

Qualifications

• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience handling confidential information
• Experience communicating across technical and non-technical audiences, including executive level stakeholders
• Bachelor's degree or equivalent

Responsibilities

• Execute standard HR processes with quality and timeliness, document interactions, meet SLAs
• Respond to inquiries, resolve or escalate employee matters with discretion
• Coach frontline leaders on engagement, recognition, and performance conversations
• Support site-level engagement and culture-building initiatives with logistics and feedback channels
• Track HR data trends (attrition, attendance, sentiment) to drive process improvements

Skills

MS Office

Data-driven decisions

Stakeholder communication

Organizational skills

Education

Bachelor's degree or equivalent

Degree in HR/Management/Related field

Tools

Microsoft Excel

HR analytics platforms

AI-powered HR tools

Job description

Human Resources Partner I, Grocery Fulfillment Centers

Job ID: 10575148 | Amazon.com Services LLC

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence.

As an HR Partner on the PXT team, you will support PXT operations through consistent standard work execution, relationship‑building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer‑centric approach. You'll learn to use data‑driven insights and HR technologies to enhance the employee experience while developing core HR capabilities that will serve as the foundation for your career growth.

You will be expected to work onsite at an Amazon facility.

Key job responsibilities

• Execute standard HR processes with consistent quality and timeliness, maintaining accurate documentation of employee interactions and ensuring established service‑level agreements are met.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters while handling sensitive information with discretion.
• Coach frontline leaders on behaviors that impact engagement and retention, guiding them in using available tools to improve team communication, recognition, and performance conversations.
• Support site‑level engagement and culture‑building initiatives by coordinating logistics, gathering employee feedback through channels such as roundtables and floor walks, and monitoring effectiveness of programs.
• Track and summarize HR‑related data — including attrition trends, attendance patterns, and employee sentiment — to prepare insights for team discussions and help identify opportunities for process improvement.

A day in the life

A typical day involves balancing standard work execution with responsive employee support. You'll maintain consistent presence on the operations floor, engaging directly with hourly employees and partnering with leaders to address concerns and drive engagement initiatives. Operating under the guidance of senior team members, you'll execute core HR processes while ensuring quality service delivery.

Through data tools and HR technologies, you'll assist in tracking metrics and identifying trends, while developing your ability to build trust through personal interaction. You'll support employee engagement activities, help coordinate feedback channels, and assist in coaching and development of others.

When complex issues arise, you'll seek guidance from senior team members, learning to navigate challenging situations while developing sound judgment.

Success in this role comes from maintaining organized routines, demonstrating strong follow‑through, and building effective partnerships with both the PXT team and operations leaders. This role requires excellent organizational skills and the ability to thrive in a fast‑paced environment where no two days are the same.

Basic Qualifications

• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Experience handling confidential information
• Experience communicating across technical and non‑technical audiences, including executive level stakeholders or clients
• Bachelor's degree or equivalent

Preferred Qualifications

• Degree in HR, Management, Business, Labor Relations, Psychology, or a related field
• Experience in customer service or people‑facing roles, demonstrating effective verbal and written communication skills
• Demonstrated ability to analyze information, solve problems, and make data‑driven decisions
• Intermediate skills in Microsoft Excel (e.g., ability to use pivot tables, v-lookups, and formulas)
• Proficiency in using AI‑powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end‑user experience
• Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast‑paced, dynamic environments
• Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy
• Ability to exercise sound judgement and navigate ambiguous situations with limited direction
• Basic understanding of HR processes and policiesDemonstrated problem‑solving skills and resourcefulness

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, Bethpage - 66,300.00 - 98,700.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.