Human Resources Operations Specialist

Summit Consulting; Cincinnati (OH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee stock purchase plan

Job summary

Great American Insurance Group is seeking an HR Operations Specialist to support employee data management and HR systems operations in a hybrid Cincinnati role.

You will ensure accurate records in Workday, respond to inquiries, validate documents, and assist with payroll-related tasks. The position emphasizes confidentiality, process accuracy, and collaboration with HR and payroll teams.

Qualifications

• High school diploma or associate degree in HR, business, or related field.
• Strong organization, communication, and discretion in handling confidential information.
• Proficiency with Microsoft Excel and basic HR systems knowledge.
• Experience with HRIS platforms, ideally Workday, is preferred.

Responsibilities

• Monitors a shared mailbox and Workday inbox to review, process, and complete HR transactions.
• Maintains accurate employee records in Workday with proper documentation.
• Responds to questions about records, timekeeping, and HR policies.
• Creates and maintains employee files, validating I-9 and E-Verify forms.
• Manages timekeeping records, adjustments, and accruals per policy.
• Supports reporting, audits, and workforce analytics with validated data.
• Processes employment verification requests and payroll-related concepts.
• Keeps knowledge of HR operations and procedures to support business needs.

Skills

Data accuracy

Multitasking

Communication

Confidentiality

Education

High school diploma

Associate degree

Tools

Workday

MS Excel

HRIS

Job description

## Human Resources Operations SpecialistApplyremote type: Hybridlocations: Cincinnati, OH (USA)time type: Full timeposted on: Posted Todayjob requisition id: R9359**Be Here. Be Great.** Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.The Human Resources Department is dedicated to supporting employees and fostering a positive, high-performing workplace. Within the department, the HR Operations team serves as a key resource for employee data management, HR policy administration, workforce support, and HR systems operations. The team partners closely with employees, managers, internal HR functions, and Payroll to ensure exceptional service, accurate data management, and the effective use of Workday. The HR Operations Specialist is an integral member of the HR Operations team, providing operational support across a variety of HR processes and employee services. This role contributes to the accuracy and integrity of employee records, supports HR transactions and inquiries, and helps deliver a seamless employee experience. Candidates with experience using HRIS platforms, particularly Workday, and strong Excel skills are encouraged to apply. Great American’s culture is built on connection, shared learning, and strong relationships. This role combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.**Essential Job Functions and Responsibilities*** Monitors a shared team mailbox and Workday inbox to review, process, and complete HR transactions.* Maintains accurate employee records in Workday by entering, updating, and validating employee data while ensuring required documentation is complete and properly maintained.* Serves as a resource for employees and managers by responding to questions related to employee records, timekeeping, and HR policies, researching issues, and applying established procedures.* Creates and maintains employee files, including validating new hire documentation such as I-9 and E-Verify forms, ensuring proper record retention and organization.* Reviews and manages timekeeping records, processes adjustments, updates accruals, and maintains supporting documentation in accordance with company policies.* Verifies information submitted through HR forms and systems to ensure data integrity and compliance with organizational standards.* Supports reporting, audits, and workforce analytics by gathering and validating employee data.* Processes employment verification requests and demonstrates a working knowledge of payroll-related concepts, including tax withholding and reciprocity requirements.* Maintains knowledge of HR operations, departmental procedures, and organizational practices to effectively support employees and business needs.* Performs additional duties and special projects as assigned. **Qualifications*** High school diploma or associate degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.* Strong organizational and communication skills, with the ability to manage multiple priorities and provide professional, customer-focused service.* Demonstrated attention to detail, sound judgment, and the ability to handle confidential information with discretion.* Proficiency in Microsoft Excel and other Microsoft Office applications.* Working knowledge of HR operations, business systems, and related processes.* Ability to work independently under moderate supervision.**Business Unit:**AFG Human Resources**Benefits:**We offer competitive benefits packages for full-time and part-time employees\*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. **\*Excludes seasonal employees and interns.**