Human Resources Operations Generalist

PayNearMe, Inc.; Palo Alto (CA); Remote; MXN 449,000 - 598,000; Full time

Benefits offered by this job

Stock options

Phone/internet stipend

WFH setup stipend

Equipment reimbursement

Medical, vision & dental benefits

401k plan

Flexible time off

Parental leave

Job summary

PayNearMe, Inc. is seeking a People Operations Generalist to manage core HR tasks, onboarding, benefits administration, and records accuracy across multiple time zones. You will ensure a smooth, well-supported start for new hires and maintain confidential HR data.

You will administer benefits, maintain HR records, support process improvements, and respond to employee inquiries while collaborating with HR systems like HiBob and ADP within a fast-growing company.

Qualifications

• Fluent in English; strong written and verbal communication.
• Bachelor's degree in HR, Business Admin, or related field, or equivalent experience.
• 2–4 years in HR/People Operations focusing on HR operations.
• Excellent organizational, analytical, and problem-solving abilities.
• High detail orientation and data accuracy across large data sets.

Responsibilities

• Oversee onboarding end-to-end and coordinate orientation schedules.
• Administer benefits enrollment, changes, and inquiries.
• Maintain and audit HR records across systems for accuracy and confidentiality.
• Contribute to HR process improvements to boost operational efficiency.
• Maintain compliance documentation and support audits.
• Address employee inquiries on policies, benefits, and status.
• Support data migrations and system integrations, reconciling discrepancies.

Skills

English fluency

Organizational skills

Analytical thinking

Attention to detail

Communication

Education

Bachelor's degree in HR or related field

Tools

HiBob

ADP

Job description

At PayNearMe, we're on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM TM, is the first of its kind - designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs.

Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results.

In September 2025, we raised a $50 million Series E funding round to accelerate our growth.

We're a team of 300+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ.

Join us and be part of a team that’s shaping the future of payments - one experience at a time.

People Operations Generalists manage and optimize core HR functions - including employee onboarding, benefits administration, and HR compliance - while supporting the overall employee experience. At this level, this role manages a variety of HR tasks independently, with a strong emphasis on data accuracy, records management, and ensuring new hires have a smooth, well-supported start.

Responsibilities:

• Manage the employee onboarding process end-to-end, ensuring a smooth transition for new hires and coordinating orientation schedules
• Administer employee benefits programs, including enrollment, changes, and answering employee questions
• Maintain and update employee records across HR systems, auditing for accuracy, consistency, and confidentiality
• Contribute to HR process improvement initiatives aimed at enhancing the efficiency of HR operations
• Maintain HR compliance documentation, supporting audits and reporting requirements
• Respond to employee inquiries regarding HR policies, benefits, and onboarding status
• Support data migrations, imports, and system integrations, and reconcile discrepancies between systems

Requirements:

• Professional working fluency in English is required
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience
• 2-4 years of experience in HR, people operations, or a related field, with a focus on HR operations
• Strong organizational, analytical, and problem-solving skills
• High level of detail orientation, with the ability to catch inconsistencies and maintain accuracy across large volumes of data
• Excellent communication and interpersonal skills, with strong written English for new hire and internal correspondence
• Proficiency with HR systems and tools (e.g., HiBob, ADP, or similar)
• Comfort working independently with large volumes of data across time zones

The annual base salary range for this role represents PayNearMe's good-faith estimate of the base salary it reasonably expects to offer for this position at the time of hire. Actual compensation may vary based on factors including the candidate's experience,

qualifications, skills, and work location. PayNearMe may offer compensation outside of this range in certain circumstances. This position will remain posted until filled.

Annual Salary Range

$18 - $24 USD

Why Join Us?:

• Competitive salary and benefits with growth-company options grant
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We're in thistogethertodo the right thing. We deliverreal resultswe are proud of while remainingrespectful,transparent, andflexible.

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent