Human Resources Operations Coordinator

Paramount; Los Angeles (CA); On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Life insurance

Disability benefits

Tuition assistance

PTO

Job summary

Paramount is seeking an HR Operations Coordinator to join our HR Operations team. This role helps manage key employee lifecycle processes and support across Payroll, Benefits, Talent Acquisition, Data Management, and more.

The position is fully onsite, five days a week, in our Los Angeles, New York City, or Nashville offices. You will deliver frontline HR support, assist with onboarding and offboarding, manage data changes and requisitions, collaborate with HRBPs, and help create self‑service

Qualifications

• 2+ years in a customer service, HR or administrative role (internships considered).
• Experience with Microsoft Office suite.
• Working knowledge across HR areas: Benefits, Talent Acquisition, Learning & Development, Organizational Development, HR Systems & Operations, HR Compliance, Payroll.

Responsibilities

• Provide frontline HR support across HR topics including programs, policies, timesheets, pay, benefits, onboarding and offboarding.
• Coordinate escalation/resolution of advanced employee issues across Payroll, Total Rewards, IT and HRBP teams.
• Develop self-service knowledge content for employees via MyParamount and ServiceNow.
• Support onboarding for all incoming employees and coordinate logistics with TA, HR Data, Tech and Facilities teams.
• Manage end-to-end employee offboarding and ensure timely system and payroll updates.
• Assist HRBPs with reporting requests and maintain headcount, census, and org charts.

Skills

Customer service

HR operations

Administrative

Microsoft Office

Process improvement

HR systems

Tools

SuccessFactors

Salesforce

ServiceNow

Job description

#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Overview:

Paramount is seeking an HR Operations Coordinator to join our HR Operations team! As a member of the HR Operations team, this Coordinator will help manage key employee lifecycle processes and employee support across our HR Centers of Excellence. This includes Business Partners, Total Rewards, Talent Acquisition, Data Management and Payroll. Our mission is to drive operational efficiency by partnering with cross‑functional teams to solve complex problems and transform the way we deliver HR Operations support. This position will be fully onsite, in‑office 5 days a week in our Los Angeles, New York City, or Nashville offices.

Responsibilities:

• Provide employees with front‑line HR support, guidance, and troubleshooting across HR topics. This includes HR programs & policies, timesheets and pay, benefits, and onboarding & offboarding, while successfully conveying complex HR information in a clear and understandable manner.
• Coordinate the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams, while ensuring all parties are aligned and updated along the way.
• Collaborate with cross‑functional teams to develop “self‑service” knowledge content for employees to access via MyParamount and ServiceNow.
• Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner, logistics are coordinated across TA Ops, HR Data, Tech, and Facilities teams, and employee & manager have a smooth experience.
• Manage employee data changes and job requisition requests. Partner across HRBPs, Compensation, Finance, and the HR Data Team to ensure transactions are approved and executed promptly and with accuracy.
• Manage end‑to‑end employee offboarding. This involves guiding employee and manager through all necessary tasks and logistics. As well as support with logistical questions across Payroll, Benefits, Facilities, and IT, conduct exit interviews as required, and ensure system and Payroll offboarding is transacted in a timely manner.
• Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports for HRBPs, as well as coordinating more complex reporting requests with the appropriate specialist teams.
• Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy for your client group.
• Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR.
• Partner with HRBP teams on client specific projects and tasks, as required.

Basic Qualifications:

• 2+ years of experience in a customer service, HR or administrative role (internships will be considered).
• Experience with Microsoft Office suite.
• Ability to assess processes within a cross‑functional organization, proficient at prioritizing new and improved processes.
• Working knowledge of topics across HR functional areas. These areas include Benefits, Talent Acquisition, Learning and Development, Organizational Development, HR Systems and Operations, HR Compliance, and Payroll.

Additional Qualifications:

• Experience with HRMs and/or Customer Service platforms – SuccessFactors, SalesForce, ServiceNow, a plus.
• Problem‑solving skills; think critically about problems and know how to leverage your resources to package solutions.
• Proficient client facing / interpersonal skills and interest for delivering positive experiences and building relationships with teams and partners.
• Demonstrated ability to thrive in a dynamic, complex, and ambiguous environment with quick deadlines and shifting priorities.
• Ability to work autonomously, as well as within a collaborative team setting.
• Must be comfortable collaborating with senior HR and business leaders.

Additional Information

Hiring Salary Range: $56,000.00 - 65,000.00.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

What We Offer:

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on‑site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on‑screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [e-mail]. Only messages left for this purpose will be returned.