HR Operations Coordinator

Paramount; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Attractive compensation and benefits packages

Generous paid time off

Engagement events

Opportunities for community building

Job summary

A leading entertainment company in New York is looking for an HR Operations Coordinator to provide essential support across various HR functions, manage employee lifecycle processes, and enhance operational efficiency. The ideal candidate should possess strong customer service skills and at least 2 years of experience in HR or administrative roles. This full-time position offers comprehensive benefits and opportunities for engaging in dynamic projects.

Qualifications

• Minimum 2 years experience in customer service, HR, or administrative role.
• Strong interpersonal skills and passion for delivering positive experiences.
• Ability to thrive in a fast-paced, complex environment.

Responsibilities

• Provide front-line HR support on HR topics to employees.
• Coordinate resolution of advanced employee issues across teams.
• Support the onboarding and offboarding processes for employees.

Skills

Customer service

Interpersonal skills

Problem-solving

Tools

Microsoft Office Suite

SuccessFactors

SalesForce

ServiceNow

Job description

Overview

HR Operations Coordinator role at Paramount. Paramount Global is seeking an HR Operations Coordinator to join our HR Operations team! Reporting to the HR Operations Director, this team manages key employee lifecycle processes and employee support across our HR Centers of Excellence – including Business Partners, Total Rewards, Talent Acquisition, Data Management, and Payroll. Our mission is to drive operational efficiency by partnering with cross-functional teams to solve complex problems and transform the way we deliver HR Operations support.

Responsibilities

• Provide employees with front-line HR support, guidance, and troubleshooting across HR topics, including HR programs & policies, timesheets and pay, benefits, and onboarding & offboarding, while effectively conveying complex HR information in a clear and understandable manner.
• Coordinate the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams, while ensuring all parties are aligned and updated along the way
• Collaborate with cross-functional teams to develop “self-service” knowledge content for employees to access via MyAssistant and ServiceNow
• Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner, logistics are coordinated across TA Ops, HR Data, Tech, and Facilities teams, and employee & manager have a smooth experience
• Manage employee data changes and job requisition requests. Partner across HRBPs, Compensation, Finance, and the HR Data Team to ensure transactions are approved and executed promptly and with accuracy
• Manage end-to-end employee offboarding. Guide employee and manager through all necessary tasks and logistics, support with logistical questions across Payroll, Benefits, Facilities, and IT, conduct exit interviews as required, and ensure system and Payroll offboarding is transacted in a timely manner
• Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports for HRBPs, as well as coordinating more complex reporting requests with the appropriate specialist teams
• Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy for your client group
• Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR
• Partner with HRBP teams on client specific projects and tasks, as required

Basic Qualifications

• Minimum 2 years experience in a customer service, HR or administrative role (strong internships will be considered).

Additional Qualifications

• Working knowledge of topics across HR functional areas, including Benefits, Talent Acquisition, Learning & Development, Organizational Development, HR Systems/Operations, HR Compliance, and Payroll
• Experience with Microsoft Office suite
• Experience with HRMs and/or Customer Service platforms – SuccessFactors, SalesForce, ServiceNow, a plus
• Problem-solving skills; think critically about problems and know how to leverage your resources to package solutions
• Strong client facing / interpersonal skills and passion for delivering positive experiences and building relationships with teams and partners
• Demonstrated ability to thrive in a fast-paced, complex, and ambiguous environment with quick deadlines and shifting priorities
• Ability to analyze processes within a cross-functional organization, proficient at prioritizing new and improved processes
• Ability to work independently, as well as within a collaborative team setting
• Must be comfortable collaborating with senior HR and business leaders

What We Offer

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [e-mail]. Only messages left for this purpose will be returned.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Entertainment Providers