Human Resources Manager, Norton West Louisville Hospital

Norton Healthcare; Louisville (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

Norton Healthcare is seeking a Human Resources Manager to foster a culture of equity and inclusion while providing HR support. This role involves conflict resolution, leadership training, and driving systemic change in HR processes. The ideal candidate will have experience in healthcare and a strong educational background.

Qualifications

• Three years in Human Resources including one year as a HR Generalist.
• Experience in a healthcare setting is desired.
• Professional in Human Resources OR Senior Professional in Human Resources certification is a plus.

Responsibilities

• Act as a consultant for leaders on building a culture of equity, inclusion, and belonging.
• Conduct leadership training on federal and state employment laws.
• Perform employee rounding to strengthen relationships between leadership and staff.

Skills

Conflict Resolution

Coaching Competencies

Employee Relations

Analytical Skills

Communication

Education

Bachelor Degree

Master Degree

Job description

Responsibilities

The Human Resources Manager acts as a consultant for leaders on building a culture of equity, inclusion and belonging while serving as a resource for employees on all issues related to human resources. This includes, but is not limited to, monitoring leaders' coaching competencies and providing guidance to create a high performance culture; serving as a resource in conflict resolution and employee relations; coordinating and/or conducting leadership training on applicable federal and state employment laws and organizational policies; and driving systemic change in processes and efficiencies, organizational structure, FTE management and job evaluations.

Key Accountabilities:

• Apply knowledge of external trends and issues in healthcare to diagnose and drive systemic change in processes and efficiencies, organizational structure, FTE management and job evaluations. Utilize people management data and analytical tools to translate current and future business needs aligned to the strategic business plan.
• Partner with patient experience to co-facilitate Phase 2 onboarding. Lead human resource competency preparation for government and accreditation surveys/investigations. Communicate the business value of HR initiatives, managing HR program roll out to minimize business disruption.
• Promote management practices that create equity, inclusion and belonging, engagement, team effectiveness and a high performance culture. Monitor leaders' coaching competencies and provide guidance to create a positive coaching environment to drive change within assigned client group.
• Perform employee rounding to gather customer voice to strengthen relationships between leadership and staff, and improve communication. Serve as a resource in conflict resolution and employee relations while conducting timely fact-finding investigations and ensuring complete and accurate documentation. Apply Just Culture philosophy in determining course of action for issue resolution; coordinating and/or conducting leadership training on applicable federal and state employment laws and organizational policies.

Norton Healthcare is committed to establishing health equity in every neighborhood, and Norton West Louisville Hospital is an example of that commitment put into action. Opening November of 2024, this state-of-the-art facility is being built at 850 South 28th Street and will offer comprehensive services, including a 24-hour emergency department, inpatient care, operating rooms and imaging technology. It will serve both adults and children. It's designed with the voice of the community in mind, and will change health care for generations to come.

Qualifications

Required:

• Three years in Human Resources which includes one year as a HR Generalist
• Bachelor Degree

Desired:

• One year in a healthcare setting
• Master Degree
• Professional in Human Resources OR Senior Professional in Human Resources