Human Resources Manager | Caesars Superdome / Smoothie King Center

asmglobal; New Orleans (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Legends Global is seeking an on-site Human Resources Manager for The Superdome Campus in New Orleans, LA. You will oversee HR operations for the Food & Beverage department, drive full-cycle recruitment, and ensure compliance with all laws and company policies.

The role requires a Bachelor’s in HR or related field and 3+ years in HR within hospitality or events. Collaborate with payroll and operations to maintain accurate timekeeping and benefits administration.

Qualifications

• Bachelor’s degree in HR or related field.
• 3+ years HR experience in food & beverage, hospitality, or events.
• Experience supporting high-volume hourly workforce environments.

Responsibilities

• Serve as primary HR point of contact for all Food & Beverage department employees, ensuring alignment with policies.
• Support F&B leadership with full-cycle recruitment, including postings, screening, interviews, and onboarding.
• Coordinate and facilitate training, performance reviews, and employee development for the F&B team.
• Monitor compliance with federal, state, and local employment laws and health/safety regulations in F&B operations.
• Manage employee relations issues within the department, conducting investigations with leadership.
• Track and maintain staff schedules, attendance records, and personnel files per company standards.
• Collaborate with payroll and operations to ensure accurate timekeeping and compensation for F&B staff.
• Assist with implementing and communicating HR programs, policies, and benefits to F&B staff.
• Lead or jointly support internal audits, safety meetings, and other compliance activities.
• Promote a positive and inclusive work environment to boost morale and retention.

Skills

Interpersonal skills

Communication skills

HR compliance

HRIS proficiency

Education

Bachelor’s degree in human resources

Tools

HRIS systems

Scheduling tools

Microsoft Office

Job description

THE ROLE: Human Resources Manager

LOCATION: The Superdome Campus New Orleans, LA

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

About the Role

The HR Manager assists in the development and implementation of company goals and priorities relating to financial management, accounting, purchasing, and/or payroll in compliance with State and Federal law, and Legends policies and procedures. Perform all aspects of Human Resource Operations, as well as administration and maintenance of all Facility Benefit Programs.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Serve as the primary HR point of contact for all Food & Beverage department employees, ensuring alignment with company values, policies, and procedures
• Support F&B leadership with full-cycle recruitment efforts, including job postings, screening, interviewing, and onboarding new hires
• Coordinate and facilitate training, performance reviews, and employee development initiatives specific to the F&B team
• Monitor compliance with federal, state, and local employment laws, as well as health and safety regulations within F&B operations
• Manage employee relations concerns within the department, conducting investigations and partnering with leadership to resolve issues
• Track and maintain F&B staff schedules, attendance records, and personnel files in accordance with company standards
• Collaborate with payroll and operations teams to ensure accurate timekeeping and compensation for F&B employees
• Assist with implementing and communicating HR programs, policies, and benefits to F&B staff
• Lead or support internal audits, safety meetings, and other compliance activities relevant to the F&B division
• Actively promote a positive and inclusive work environment, boosting team morale and retention within the department.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in human resources, Hospitality Management, Business Administration, or a related field required
• 3+ years of progressive HR experience, preferably within the food & beverage, hospitality, or events industry
• Experience supporting high-volume, hourly workforce environments and collaborating directly with operations teams.

SKILLS AND ABILITITES

• Strong interpersonal and communication skills with the ability to build trust across diverse F&B teams
• Proven ability to manage multiple priorities in a fast-paced, high-volume environment
• Solid understanding of employment laws, HR best practices, and compliance standards
• Proficient in HRIS systems, scheduling tools, and Microsoft Office Suite.

KEY LEADERSHIP ATTRIBUTES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

WORK ENVIRONMENT & TRAVEL

This is an On-site role based in New Orleans, LA supporting Caesars Superdome , Smoothie King Center, Champions Square, and Shrine on Airline at The Superdome Campus

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.