Human Resources Manager

Hyatt Hotels Corporation; Town of Thompson (NY); Hybrid; USD 77,000 - 90,000; Full time

Job summary

Hyatt Hotels Corporation in New York seeks an experienced Human Resources Manager to lead recruitment and all HR operations for Thompson Central Park New York. You will partner with department managers, design staff development, manage onboarding and training programs, and ensure compliance with applicable laws.

Reporting to the Director of Human Resources, you will supervise compensation, employee relations, leave management, and colleague recognition programs while supporting a positive guest

Qualifications

• Experience in HR operations and recruitment processes.
• Knowledge of HR laws and regulations.
• Strong interpersonal and coaching abilities.

Responsibilities

• Responsible for all recruitment and employment efforts for Thompson Central Park New York.
• Coordinate interviews, screen candidates, and manage onboarding and orientation.
• Administer compensation, benefits, and HR programs in collaboration with managers.
• Oversee employee relations, safety protocols, and training initiatives.
• Develop training sessions and support New Hire Training Program.
• Counsel employees, conduct investigations, and address concerns.
• Support budget development and participate in hotel meetings.

Skills

Interviewing skills

Organizational skills

Data analysis

Empathy

Judgment

Follow through

Education

College degree in HR/Management/Business

Advanced HR training/education

Tools

MS Office Suite

HRIS / EIS / Dimensions

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The ideal candidate for the human resource manager position should possess extensive experience across all facets of HR operations. Key responsibilities encompass compensation management, recruitment and retention strategies, employee/labor relations, counseling, safety protocols, and training/development initiatives. Reporting directly to the Director of Human Resources, the role involves developing and facilitating training sessions to foster staff growth, overseeing the New Hire Training Program, and administering colleague recognition programs.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

JOB FUNCTION

Responsible for all recruitment and employment efforts for Thompson Central Park New York.

Reviews requirements of Personnel Requisition forms, sources appropriate candidates, schedules interviews, and conducts preliminary interviews for all open positions.

Consults with department managers to determine applicant profiles and establish acceptable selection criteria.

Coordinates internal transfer/promotion program; interviews all candidates and follows up accordingly.

Maintains and reconciles rehire list, in house transfer requests, and job posting lists.

Processes reference checks and background test on all final candidates as necessary.

Prepares and presents New Employee Orientation and other training programs.

Meet with 2 – 3 departments per month to monitor training and spot-checking, assist with training questions, projects, concerns, etc.

Assists with colleague career progression planning

Assist the Human Resources Director in the development of annual budgets

Attends required hotel meetings to keep abreast of in-house activities

Assists with all colleague events

Counsels’ employees, resolves complaints and conducts investigations, as necessary

Oversee Team Member recognition program

Assist with all employees related social events

Interact with all levels of staff, ranging from hourly employees to executives

Participate with management in analyzing and addressing Employee Survey, Guest Survey and Shopper Reports, as appropriate. Participate in recognizing success and addressing needs.

Manage FMLA, leaves of absence, and workers’ compensation cases, including documentation, tracking, and return-to-work coordination

Evaluates monthly/quarterly/annual HR indicators for areas of responsibility as indicated above

Ensures compliance with federal, state, city laws, and collective bargaining agreement, including but not limited to ADA, EEO, etc.

Provides coaching and counseling assistance to all employees as required.

Develops, supports, and participates in all Employee Relations initiatives, including but not limited to celebrations, cafeteria postings, recognition programs, and colleague events .

Qualifications

QUALIFICATIONS:

• 2-4 Years of progressive responsibility, experience, and training in Human Resources.

College degree with a concentration in Human Resources, Management, or Business.

• Advanced training or education in Human Resources.

DESIRABLE:

• Experience in hotel operations/ knowledge of hotel environment.

KNOWLEDGE, SKILLS, & ABILITIES ESSENTIAL:

• Knowledge of applicable HR laws
• Demonstrated interviewing skills and managerial expertise.
• Sensitivity, empathy, and responsiveness to Colleague needs and concerns
• Demonstrated ability to use good judgment.
• Strong organizational skills
• Demonstrated initiative, attention to detail and follow through.
• Ability to analyze data, current trends, and practices.
• Complies with hotel standards, policies, and rules

DESIRABLE:

• Knowledge of HRIS, EIS and Dimensions
• Proficiency in MS Office Applications (Word, Excel, PowerPoint, Access)
• Proficiency in Spanish

Salary Range - $77,000 - $90,000 Annually

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