Human Resources Manager

Associated Students, San Diego State University; San Diego (CA); On-site; USD 82,000 - 95,000; Full time

Job summary

Associated Students, San Diego State University is seeking a Human Resources professional to coordinate the HR department, oversee employee engagement, performance management, and community success planning. The role includes investigations, dispute resolution, and ensuring compliant job descriptions.

The ideal candidate has a four-year degree and five years of HR experience, with higher education experience preferred. SPHR/PHR certification is a plus, and background checks are required.

Qualifications

• Four year degree in a job-related field from an accredited college or university is required or equivalent combination of education and experience.
• SPHR or PHR certification is preferred.

Responsibilities

• Coordinates the administration of the HR department including employee engagement, performance management, community success planning and employee relations/ investigations.
• Conducts investigations of employees and club members per policies and procedures.
• Resolves employee disputes and grievances fairly and efficiently.
• Coordinates engagement events and activities to improve employee experience.
• Reviews and ensures job descriptions comply with labor laws and inclusive language.
• Supports annual review of the Community Success plan and related surveys.

Skills

Interpersonal skills

Communication

MS Office

Google Workspace

Data gathering

Organization

Confidentiality

Multitasking

Professional judgment

Supervisory skills

Education

Bachelor's degree in related field

SPHR/PHR certification preferred

Tools

Microsoft Office

Google Workspace

Job description

Priority consideration deadline: Tuesday, October 27, 2026.
Compensation: $82,000- $95,000 Annually
GENERAL PURPOSE: Under the direction of the Human Resources Director, coordinates the administration of the Human Resources department to include the Associated Students (A.S.) employee engagement, performance management, community success planning and employee relations/employee investigations.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary Functions

• Conducts employee and recreation club member investigations in accordance with A.S. policies and procedures. Collaborates with HR Director regarding investigative interviews and outcomes and may present findings to Associate Executive Director, along with suggestions on next steps
• Resolves employee disputes and grievances fairly and efficiently
• Coordinates engagement events and activities to improve and enhance employee experience including serving as the Chair of the employee engagement committee and contributing to the employee newsletter
• Conducts employee assessments and surveys (Student Employee Survey and Full-time Climate Surveys in accordance with SDSU Campus) and will review with leadership survey results, identifying areas of opportunity or improvement.
• Ensuring, through our performance management cycle that leadership is kept aware of the timelines and deadlines, will review evaluations to ensure consistency with A.S. standards and is responsible for tracking and receipt of all performance evaluations.
• Coordinates all community success planning including participating in A.S. committee meetings, attends campus equity council meetings, coordinates all community success plan training for all employees on a semi-annual, annual, and as needed basis in coordination with the A.S. community success plans and ensures goals are met
• Researches, develops, recommends, and executes creative strategies to foster A.S. Community Success goals and initiatives
• Reviews current practices and policies, assessing and analyzing to ensure that they consistently support the A.S. Community Success plan
• Ensures all job descriptions are compliant with current labor laws and safety guidelines, and are consistent with inclusive language in accordance with the organization's Community Success plan
• Supports in the annual review of the A.S. Community Success plan and the A.S. student leader assessment survey

QUALIFICATIONS

Minimum & Preferred Requirements

Education:

• Four year degree in a job-related field from an accredited college or university required, or equivalent combination of education and experience
• Senior Professional Human Resources (SPHR) or Professional Human Resources (PHR) certification preferred

Experience:

• A minimum of five years progressively responsible human resources/generalist experience required
• Experience in Higher Education environment preferred

Trainings (to be completed within the first 30 days):

• Anti-Harassment Prevention for Supervisors
• Workplace Violence Prevention
• Data Security & Privacy
• Gender Awareness

PERFORMANCE EXPECTATIONS

• Must professionally represent the Associated Students and San Diego State University at all times
• Must be able to successfully fulfill the Essential Duties of this job description and meet performance expectations
• Highly organized, confidential and reliable individual with keen written and verbal communication skills and the ability to work in a diverse, frequently changing population of students, faculty and staff
• Capable of maintaining positive working relationships with staff, University, customers and vendors

KNOWLEDGE, SKILLS & ABILITIES

• Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
• Must have strong communication skills (verbally and written) to communicate at a level appropriate to the duties of the position
• Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and Google (i.e. slides, sheets, docs) with the ability to learn and utilize new software programs
• Ability to gather and organize data, draw logical conclusions and discern implications
• Well organized, ability to effectively multi-task, ability to prioritize work, problem solve, make decisions and meet scheduled deadlines under pressure
• Ability to maintain high level of confidentiality
• Ability to handle multiple tasks simultaneously
• Must be able to exercise tact and exhibit sound professional judgment
• Works in an independent manner without undue supervision
• Ability to present a consistent, positive approach to students and all internal and external contacts by being courteous, respectful, helpful, and cooperative at all times
• Proven necessary supervisory skills including, but are not limited to: hiring, inspecting, analyzing, planning, prioritizing, scheduling, assigning, receiving, controlling, training, instructing, documenting, recommending and reporting

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the individual to spend long hours sitting and using office equipment and computers. This person will also spend time filing and have to do some lifting of supplies and materials from time to time, including banker boxes and files.

Physical requirements include talking, listening, sitting, standing, walking, manual dexterity, eye-hand coordination, use of office equipment including but not limited to computers, scanners, printers, telephones, copiers, fax machines, corrected vision, and hearing to standard range.

RELATIONSHIPS

Inside the Organization:

• Reports to HR Director
• Works closely and collaborates with Business Services staff
• Works closely with departmental Managers
• Works closely with Office Coordinators/Payroll Liaisons
• Works closely with Aztec Recreation staff

Outside the Organization:

• SDSU Business & Financial Affairs
• SDSU Student Affairs & Campus Diversity
• University Police Department
• Auxiliary Organization Association
• Professional organizations
• Contract vendors

EMPLOYMENT CATEGORY: Full-Time, Exempt, Salaried, Grade 14

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position. A credit check is also required for this position.