Human Resources Manager

East Central District Health Department/Good Neighbor Community Health Center; North Carolina; On-site; USD 80,000 - 110,000; Full time

Job summary

East Central District Health Department/Good Neighbor Community Health Center is seeking a Human Resources Manager to lead HR functions, ensure policy compliance, and support recruitment and onboarding across the agency. The role collaborates with leadership to administer benefits, training and regulatory requirements.

The position requires a Bachelor's, with a Master's preferred, and strong knowledge of employment laws, benefits, payroll, and compliance.

Qualifications

• Familiarity with employment laws and best practices.
• Strong initiative, judgement, discretion and decision-making.
• Proficient with Microsoft Office Suite.
• Effective oral and written communication.
• Excellent organizational skills.
• Ability to work with diverse backgrounds.

Responsibilities

• Oversee recruitment and onboarding processes and plan future hiring needs.
• Coordinate interviews and manage candidate review with HR team.
• Maintain employee records and manage leaves and workers' comp.
• Administer benefits programs and compensation scales with leadership.
• Ensure policy compliance with JCAHO/PHAB and licensure standards.
• Supervise HR Generalists and Assistants and monitor payroll changes.

Education

Bachelor's degree in human resources or Business

Master's degree in human resources or related field

Job description

POSITION SUMMARY:

The Human Resources Manager provides comprehensive oversite to support all HR functions for their team, leadership and staff. Assuring administration of applied policies, employee benefits, required training, and staff support. This position works with leadership and marketing for recruitment of appropriate staff. Assures appropriate onboarding practices, and training for compliance with agency policy, employment laws, and regulatory requirements for local, state and federal agencies.

ESSENTIAL JOB FUNCTIONS:

• Administers the Agency's recruitment and onboarding processes, works with department managers, supervisors and leadership to project future hiring needs and develops a plan to address those needs.
• Works with Marketing to assure appropriate recruitment practices are in place and implemented.
• Reviews employment applications and monitors for acceptable work history, education, training and skills to meet the requirements of the open position. Screens candidates to move into interview status in tandem with Human Resources Generalists.
• Coordinates and schedules interviews with selected candidates with the interview team in tandem with Human Resources Generalists.
• Manages and tracks employee records including medical, workman's compensation and claims.
• Manages FMLA, STD and LOA. Educates as needed on processes and procedures.
• Responds to unemployment claims, investigations, appeals and participates in unemployment hearings.
• Works with Senior Leadership in the development and implementation of employee benefits packages, relations and compensation scales.
• Assures accurate tracking of available FTE by position and tracks current openings.
• Work with Accounting Department to ensure appropriate and accurate processing of bi-weekly payroll and payroll changes.
• Assists supervisors in tracking employee attendance, educates on proper documentation and monitors documentation to address as noted in agency policy.
• Assists with the development, review and implementation of policies, procedures, protocols and job descriptions; ensuring accuracy and compliance.
• Ensure compliance with established policies, Joint Commission on Accreditation of Health Care Organizations (JCAHO), Public Health Accreditation Board (PHAB), State licensure and other regulatory standards.
• Ensure compliance and administer required credentialing and privileging of staff in accordance with governing body regulations.
• Works with HR staff to manage student internship, volunteer, and clinical rotation requests. Coordinates required agency documents to assure compliance with applicable policy.
• Assist in investigations in accordance to agency policy with Chief of Quality and Risk Management.
• Perform other duties as assigned.

EDUCATION:

• Bachelor's degree in human resources, Business or equivalent combination of education and experience required.
• Master's degree in human resources, Business or related field desired.

REQUIRED SKILLS:

• Familiarity with employment laws, regulations and best practices.
• Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve objectives.
• Proficient with Microsoft Office Suite or related software.
• Effective oral and written communication skills.
• Excellent organizational skills.
• Ability to work well with individuals of diverse socioeconomic, cultural, and intellectual backgrounds.

PREFERRED SKILLS:

• Familiarity with Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and Public Health Accreditation Board (PHAB).
• Previous experience working in a hospital, clinic or physician's office preferred.
• Ability to effectively present information one-on-one and in small groups to employees and the public.
• Bilingual preferred.

SUPERVISION:

• This position supervises the HR Generalists and Assistants.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting may be required.
• Occasional bending, lifting, stooping, and stretching.
• Normal hearing and vision required.
• Ability to maintain eye-hand coordination and manual dexterity to operate office equipment (e.g., computer keyboard, telephone, photocopier, calculator).
• Ability to lift up to 35 pounds as needed.