Human Resources Manager

Frey Consulting Group; New Orleans (LA); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive healthcare

401(k) retirement matching

Hybrid work flexibility

SHRM memberships + conferences

Job summary

Frey Consulting Group is seeking an experienced HR Manager to lead a multi-state HR function. The role oversees approximately 270 employees across LA, MS, AL, and FL, reporting to the CFO in a high-accountability, hands-on capacity.

This full-time position offers hybrid WFH flexibility, ownership over benefits, labor relations, compliance, and talent development, plus up to 10% annual bonus and comprehensive benefits.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• 5+ years of progressive HR management experience.
• Experience with unionized workforces and CBAs.
• SHRM-CP or SHRM-SCP certification preferred.
• Experience with HRIS systems (UKG Ready preferred).

Responsibilities

• Own end-to-end HR function and lead two direct reports.
• Support multi-state operations across LA, MS, AL, and FL.
• Oversee Open Enrollment, benefits administration, and compliance.
• Lead labor relations and negotiations with unions.
• Drive HR metrics and onboarding, development, and culture.

Skills

Ownership mindset

Strategic HR leadership

Labor relations

HR analytics

Communication

Education

Bachelor's degree in HR or related field

Tools

UKG Ready

Job description

Location: New Orleans, LA (Corporate Office)

Reports To: Chief Financial Officer

Compensation: ~$130,000 base salary + up to 10% annual bonus + comprehensive benefits

Work Model: Full-time (Onsite with hybrid WFH flexibility; core operational hours with schedule flexibility)

Position Overview

On behalf of a long-time client of ours, PCG is looking for an experienced HR manager. The HR manageris a critical, hands‑on leadership role responsible for driving a high‑accountability HR function that elevates employee experience, strengthens frontline engagement, and supports ongoing company growth across 8 locations in 4 states (Louisiana, Mississippi, Alabama, and Florida). Operating in a growth-oriented, family‑owned company, this position requires a "doer" mentality. We are looking for someone who takes 100% ownership of the department. Managing a team of two direct reports and supporting approximately 270 employees, the HR manager works closely with leadership to maintain a positive, practical, and highly responsive work culture.

Key Responsibilities

• Take end-to-end accountability for the HR function, balancing strategic development with direct tactical execution.
• Direct and mentor two direct reports
• Identify operational inefficiencies across the employee lifecycle and implement practical, high-impact improvements.
• Drive culture and employee engagement initiatives within an organization known for long-term retention and low turnover.
• Support acquisition due diligence and post-acquisition HR integration as the company expands its footprint.

Hands-On Benefits Administration & Open Enrollment

• Own the annual Open Enrollment process and benefit renewals, working in close partnership with external brokers and executive leadership.
• Administer health, wellness, and 401(k) benefit plans for non-union personnel.
• Maintain sufficient knowledge of union benefit structures to answer crew questions accurately and coordinate with union plan administrators.
• Employee-First Service Ethos: Serve as a direct point of contact for employee questions regarding benefits and paychecks; cultivate a high-touch environment that eliminates deflection.

Labor & Employee Relations

• Serve as the primary operational contact for day-to-day labor relations, grievances, and disciplinary actions aligned with applicable CBAs.
• Read, interpret, and apply CBAs across various unionized populations.
• Partner with the CEO, CFO, General Counsel, and outside labor counsel on labor management issues and strategy.
• Serve as a core member of the collective bargaining negotiation team, preparing relevant HR metrics, labor data, and analysis.
• Develop a practical understanding of marine/crew compensation models in coordination with the Payroll SME.

Compliance, Audits & Metrics

• Drive and fully manage annual 401(k), payroll, and compliance audits, ensuring external auditors receive required documentation promptly and resolving any roadblocks independently.
• Maintain full compliance with federal, state, and local employment regulations across LA, MS, AL, and FL.
• Track and present HR operational metrics (retention, time-to-fill, employee relations trends, and process efficiency) to support management decision-making.
• Oversee workplace safety administration, post-accident physicals, medical appointments, and right-to-work determinations.

Talent Acquisition, Development & Culture

• Lead full-cycle recruitment, onboarding, and retention strategies for onshore and field roles.
• Roll out and manage the company’s multi-phase employee wellness program and university internship program.
• Evolution and oversight of modern performance appraisal processes that encourage accountability and high performance.
• Integrate basic AI tools and modern software workflows to streamline HR task execution and reporting.

Qualifications & Skill Requirements

• Experience: Minimum 5+ years of progressive HR management experience. Proven experience in growing or acquisitive environments preferred.
• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Mindset: Extreme ownership, personal accountability, and high drive are non-negotiable. Must thrive in an autonomous environment without micromanagement.
• Benefits Expertise: Proven track record leading Open Enrollment and managing benefit plans directly.
• Labor Relations: Experience working alongside unionized workforces (grievance handling, CBA administration, and supporting union negotiations) is strongly preferred.
• Systems Proficiency: Hands-on experience with HRIS platforms required (experience with UKG Ready is a plus). Familiarity with Microsoft Office Suite and basic AI tools for workplace efficiency.
• Multi-State Compliance: Knowledge of employment laws across LA, MS, AL, and FL.
• Certifications: SHRM-CP or SHRM-SCP highly preferred.

Travel, Schedule & Working Conditions

• Schedule: Core hours aligned with operational needs (e.g., 7:30 AM – 4:30 PM), offering flexibility for personal commitments and hybrid work-from-home capability as workload permits. (Note: Hours expand during peak Open Enrollment periods).
• Travel Requirements: Minimal travel required. Occasional day trips or short visits to other locations to maintain frontline visibility and relationships.
• Salary Range: $100,000 - $130,000 base salary based on experience.
• Bonus: Up to 10% annual performance bonus.
• Benefits: Comprehensive healthcare, retirement/401(k) matching, and wellness offerings.
• Professional Development: Employer-paid professional memberships (SHRM) and full coverage for national conferences and annual HRIS (UKG) user conferences.