Human Resources Manager

Metrolina Greenhouses; Huntersville (NC); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Metrolina Greenhouses in North Carolina seeks a Human Resources Manager to oversee the daily HR operations in the Merchandising Services department, balancing employee advocacy with business needs. You will guide policy interpretation, support management, and ensure compliance with state and federal laws while maintaining confidentiality.

This hybrid role involves leading investigations, delivering HR training, analyzing employee experience data, and communicating policy changes to leadership.

Qualifications

• Degree in Human Resources or a related field, or equivalent experience.
• Comprehensive knowledge of employment laws at state and federal levels.
• Excellent verbal and written communication and interpersonal skills.
• Ability to handle sensitive information with integrity and discretion.

Responsibilities

• Lead employee relations initiatives with policy interpretation and conflict resolution.
• Conduct impartial investigations into complaints and policy violations.
• Guide employees and management on interpretation, compliance, and enforcement of HR policies and laws.
• Monitor and update labor and employment laws to ensure compliance.
• Communicate policy changes to leadership and staff.
• Collaborate on designing HR training materials and resources.
• Compile data and identify trends regarding employee experience.
• Promote engagement through employee relations activities.
• Other duties as assigned.

Skills

Employee relations

Policy interpretation

Investigation procedures

Communication skills

Conflict resolution

Confidentiality

Analytical thinking

Education

Bachelor's degree in Human Resources or related field

Tools

Microsoft Word

Excel

Teams

OneNote

PowerPoint

Job description

Position Summary

The Human Resources Manager oversees the daily operations of Human Resources in the Merchandising Services department, including the administration of policies and programs. This role involves balancing employee advocacy with business needs, fostering positive employee relations, and ensuring compliance with state and federal employment laws.

Job Description

• Lead and manage employee relations initiatives by providing guidance on policy interpretation, conflict resolution, and workplace concerns.
• Conduct thorough, impartial investigations into employee complaints, policy violations, and workplace misconduct, ensuring compliance with legal and organizational standards
• Provides guidance and assistance to employees and management regarding interpretation, compliance, and enforcement of Human Resource policies and procedures, state and federal laws including ADA, FMLA and Workers Compensation.
• Responsible for monitoring, reviewing, and updating labor and employment laws applicable to the department to ensure compliance with federal, state, and local regulations.
• Provides guidance on policy adjustments and communicates changes to leadership and staff to maintain legal and organizational standards.
• Collaborates on the design and delivery of HR training materials, including presentations, videos, publications, and reference documents.
• Compiles data and identifies trends regarding employee experience.
• Encourages engagement through employee relations activities.
• Other duties as assigned.

Minimum Qualifications

• A degree in Human Resources or a related field is preferred, or an equivalent combination of education, training, and experience.
• Comprehensive knowledge of employment-related laws and regulations.
• Strong verbal and written communication skills.
• Excellent interpersonal and conflict resolution abilities.
• Exceptional organizational skills with keen attention to detail.
• Strong analytical and problem-solving capabilities.
• Ability to act with integrity, professionalism, and maintain confidentiality.
• Proficient in software applications such as Microsoft Word, Excel, Teams, OneNote, and PowerPoint, and skilled in using a Windows-based computer system.

Job Setting & Physical Demands

Employees in this position must be able to use a computer for the entire shift to perform the job successfully. The role is largely sedentary, however some administrative duties such as filing are required. Fluency in the English language and the ability to see, speak, hear, read, and write are required. The ability to travel by all means of transportation and to work any hours/days of the week necessary to meet business needs is required. This role offers a flexible working schedule, with time split between the corporate office and remote work from home or another workspace. Reliable internet connection is required.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.