Human Resources Manager

Autism 360; Charlotte (NC); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

PTO 15 days

Paid holidays

Parental leave

Health insurance

Dental coverage

Vision coverage

401(k)

Tuition discounts Capella University

Job summary

Autism 360 in Matthews, NC is seeking a hands-on Human Resources Manager to support employees and center leadership at our Matthews center. The role blends people operations with center operations to keep daily activities running smoothly.

You'll handle employee relations, recruiting and onboarding, training, attendance, safety, and employee recognition, with travel to client homes for evaluations as needed. This is an active role in a dynamic ABA center, not a desk-bound HR position.

Qualifications

• Experience in Human Resources, employee relations, people operations, healthcare, behavioral health, or a similar people-focused role.
• Ability to coach employees and navigate difficult conversations.
• Strong organizational and communication skills.

Responsibilities

• Be the go-to HR resource for employees and center leadership.
• Handle employee relations, coaching, attendance and performance concerns.
• Recruiting and onboarding: interview candidates, conduct orientation, welcome new hires.
• Training and development: track assessments and training milestones.
• Center operations and safety: maintain presence, address safety concerns, coordinate facility needs.
• Employee experience: promote a positive center culture and recognition activities.
• Cross-functional support: partner with Clinical Leadership, Scheduling, Intake and Corporate HR.

Skills

Employee relations

People operations

Healthcare / Behavioral health

Communication

Job description

Human Resources Manager (HRM)

Matthews, NC | Full-Time | Onsite + Local Travel
$50,000-$55,000/year, based on experience

HR That Gets You Out From Behind the Desk

If you love working with people, solving problems, and being part of the day-to-day action, this may be the HR role for you.

Autism 360 is looking for an energetic, organized, and people-focused Human Resources Manager to join our Matthews, NC center.

This isn't a traditional corporate HR position where you'll spend your entire day behind a desk. You'll be a visible part of the center—supporting employees, welcoming new hires, partnering with leadership, helping navigate employee relations, and making sure the people and operational side of the center runs smoothly.

Your days will have variety. You might interview a candidate, welcome a new employee, coach a team member, partner with Scheduling on an attendance issue, visit a potential in-home client, or help plan an employee appreciation event.

If you're a people person, problem-solver, organizer, and culture-builder rolled into one, we'd love to meet you.

Compensation & Benefits

$50-$55,000 annually, based on relevant experience, including years of experience, industry background, and previous roles and responsibilities.

You’ll also receive:

15 days of PTO
Paid company holidays
Paid parental leave
Health, dental & vision insurance
401(k)
Tuition discounts through Capella University

What You’ll Do

As the HR Manager for our Matthews center, you'll be the go-to HR resource for employees and center leadership, balancing employee support with the day-to-day needs of a busy ABA center.

You’ll focus on:

• Employee Relations & Performance: Build relationships with employees, provide coaching and support, address attendance and performance concerns, facilitate corrective-action conversations, and partner with leadership on more complex employee matters.

• Recruiting & Onboarding: Interview candidates, coordinate onsite candidate visits, conduct new-hire orientation, welcome new employees, and help ensure they have the tools, training, and resources they need to get started successfully.

• Training & Development: Track new-hire assessments, competency requirements, and training milestones while supporting ongoing employee development and required training.

• Center Operations & Safety: Maintain a visible presence throughout the center, identify safety or operational concerns, support incident reporting, coordinate facility needs, and help keep the environment organized, welcoming, and ready for employees and families.

• Employee Experience: Help create a positive center culture through communication, employee recognition, appreciation activities, and consistent HR support.

• Cross-Functional Support: Partner closely with Clinical Leadership, Recruiting, Scheduling, Intake, and Corporate HR to keep communication flowing and issues moving toward resolution.

The role is intentionally hands-on. The internal responsibilities include supporting attendance and staffing concerns, PTO coordination, incident reporting, onboarding, performance management, and center operations.

In-Home Client Evaluations

Here’s one part of this HR role that’s a little different:

You’ll also support Autism 360’s in-home services by visiting potential clients and families to complete in-home evaluations.

Travel may be up to one hour from the Matthews center, so you’ll need a valid driver’s license, reliable transportation, and comfort traveling independently to family homes.

This is an important part of the position and gives you another opportunity to represent Autism 360 and help create a positive first experience for families.

Who We’re Looking For

We’re looking for someone who can connect with people while still providing the structure and accountability a strong HR function requires.

You’ll likely thrive here if you:

• Have experience in Human Resources, employee relations, people operations, healthcare, behavioral health, or a similar people-focused role

• Are approachable, professional, and comfortable having difficult conversations

• Can balance empathy with accountability

• Are highly organized and able to juggle multiple priorities

• Communicate clearly and follow through on commitments

• Use good judgment and understand the importance of confidentiality

• Take initiative rather than waiting for someone to tell you what needs to be done

• Enjoy a fast-moving environment where every day may look a little different

• Are comfortable being on your feet, interacting with employees, and maintaining a visible presence throughout the center

• Are comfortable driving to potential client homes within the required travel area

Why Autism 360?

At Autism 360, our clinical teams do incredibly important work for children and families—and we believe the people supporting those teams are just as important.

As our Matthews HR Manager, you’ll have the opportunity to directly influence the employee experience, center culture, and day-to-day success of your team.

This is a role where you’ll know the people you’re supporting, see the impact of your work, and have plenty of variety along the way.

Autism 360 is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, clients, and families.