Human Resources Manager

MPower, Inc.; Bethesda (MD); On-site; USD 100,000 - 120,000; Full time

Job summary

mPower, Inc. is seeking an experienced Human Resources Manager to lead HR operations, strengthen policies, and ensure regulatory compliance for a growing federal government contracting organization.

The role combines hands-on operations with strategic guidance for executive leadership. The ideal candidate will independently manage HR responsibilities, advise leadership, and drive scalable improvements across policies, processes, and systems to support growth.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 7+ years HR experience, including 2+ years in HR management with staff supervision.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience managing HR operations, advising leadership, and handling complex employee relations.
• Experience developing and improving HR policies, processes, and systems.
• Ability to identify organizational needs and drive independent HR initiatives.

Responsibilities

• Lead and manage daily HR operations with compliant services.
• Develop and improve HR policies, processes, and systems.
• Provide guidance to executive leadership on workforce matters and risks.
• Oversee employee relations, investigations, and performance management.
• Support HR planning aligned with strategic priorities.
• Coordinate HR for federal government contracts and workforce documentation.
• Partner with Contracts, program management, and executives on staffing and compliance.

Skills

HR leadership

Employee relations

Policy development

Strategic thinking

Communication

Education

Bachelor's degree in HR / Business Administration

SHRM-CP / SHRM-SCP / PHR / SPHR certification

Tools

HRIS platforms

Microsoft Office

HR reporting tools

Job description

mPower, Inc. is seeking an experienced, proactive, and hands‑on Human Resources Manager to lead and continuously improve the company’s human resources operations. This position plays a key role in strengthening HR policies, processes, and services; ensuring regulatory compliance; and supporting the workforce needs of a growing federal government contracting organization.

The ideal candidate is a well‑rounded HR professional who combines strong operational expertise with strategic thinking, sound judgment, and a solutions‑oriented approach. This individual must be comfortable independently managing HR responsibilities, advising leadership, identifying opportunities for improvement, and implementing practical, scalable solutions that support organizational growth.

The HR Manager will work closely with executive leadership, program management, Contracts, and other operational teams to ensure HR practices align with business needs, contractual requirements, and employee expectations.

HR Leadership, Strategy & Operations

• Lead and manage daily HR operations, ensuring consistent, effective, and compliant HR services.
• Develop, implement, and continuously improve HR policies, procedures, processes, and systems to support operational efficiency and organizational growth.
• Provide proactive HR guidance and recommendations to executive leadership on workforce matters, compliance, organizational effectiveness, and employee‑related risks.
• Independently assess HR challenges, recommend practical solutions, and drive initiatives through implementation.
• Establish consistent HR practices, documentation standards, reporting, and accountability measures.
• Supervise, mentor, and develop assigned HR staff, establishing clear expectations and promoting accountability.
• Evaluate opportunities to leverage HR technology, automation, and reporting to streamline processes and improve service delivery.
• Support HR planning and initiatives aligned with the company’s strategic and operational priorities.

Employee Relations & Performance Management

• Serve as a primary resource for employee relations matters, providing guidance to employees, managers, and leadership.
• Independently manage employee relations concerns, workplace investigations, corrective actions, and employee separations.
• Advise program managers and executive leadership on employee performance, workplace conduct, and appropriate personnel actions.
• Ensure employee relations matters are addressed consistently, professionally, and with appropriate documentation.
• Oversee performance management processes and recommend improvements to support employee accountability and development.
• Maintain confidentiality and exercise sound judgment in handling sensitive employment matters.

HR Administration, Benefits & Compliance

• Oversee employee lifecycle processes, including onboarding, employee changes, benefits administration, leave management, and offboarding.
• Manage employee benefits administration, annual open enrollment, vendor coordination, and benefits communications.
• Ensure compliance with applicable federal, state, and local employment laws and regulations.
• Oversee HRIS administration, personnel records, employee data accuracy, and required reporting.
• Coordinate with payroll and accounting on employee compensation changes, benefits deductions, and other payroll‑related matters.
• Administer and maintain HR policies, employee handbook materials, and employment‑related procedures.
• Monitor regulatory developments and recommend necessary policy or process changes.
• Support HR‑related audits, compliance reviews, and organizational quality initiatives.

Government Contracting & Workforce Support

• Support HR requirements associated with federal government contracts, including GSA contracting requirements, labor category qualifications, and workforce documentation.
• Partner with Contracts and program management to support staffing requirements, contract transitions, and workforce‑related compliance.
• Coordinate with Contracts on the engagement and administration of specialized professional consulting resources, including applicable onboarding requirements, documentation, and engagement‑related processes.
• Support workforce planning associated with new contract awards, contract modifications, and changing program requirements.
• Ensure HR practices and workforce processes align with applicable contractual obligations and organizational policies.

Talent Management & Organizational Support

• Collaborate with recruiting personnel and hiring managers to support workforce planning, staffing priorities, and effective hiring practices.
• Oversee employee onboarding and offboarding processes to ensure consistency, compliance, and a positive employee experience.
• Support employee development, retention, and performance management initiatives.
• Partner with internal teams on employee‑focused initiatives, communications, and organizational improvements.
• Identify opportunities to strengthen HR support for employees working across government client sites, remote locations, and the back office.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of progressive human resources experience, including at least 2 years in an HR management role with responsibility for leading HR operations and supervising staff.
• SHRM‑CP, SHRM‑SCP, PHR, or SPHR certification.
• Demonstrated experience independently managing HR operations, advising leadership, and exercising sound judgment on complex employee relations and workforce matters.
• Experience developing, implementing, and improving HR policies, procedures, processes, and systems to enhance operational effectiveness.
• Demonstrated ability to proactively identify organizational needs, recommend solutions, and independently manage HR initiatives.
• Strong knowledge of federal and state employment laws, benefits administration, performance management, and HR compliance.
• Strong organizational, communication, leadership, and problem‑solving skills.
• Proficiency with HRIS platforms, Microsoft Office, and HR reporting tools.

Preferred Qualifications

• Master's degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Additional HR management experience, including responsibility for improving or scaling HR operations.
• Experience supporting a federal government contracting organization.
• Working knowledge of GSA Multiple Award Schedule requirements, labor categories, and federal contract workforce administration.
• Experience supporting a multistate workforce and employees working at government client locations.
• Experience coordinating workforce‑related activities with Contracts, program management, and executive leadership.
• Experience improving HR technology, reporting, and operational processes.

$100,000 - $120,000 a year

mPower, Inc. is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition), citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non‑disqualifying disability, or any other characteristic protected by law.