Human Resources Intern, Summer 2027

The J.M. Smucker Company; United States; Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Networking with leadership

Professional development sessions

Intern networking events

Fully equipped fitness center

Gourmet cafeteria

Housing stipend

Job summary

The J.M. Smucker Company invites motivated students to join our Human Resources internship in Orrville, OH.

You will support employees and their families with HR policy questions, manage cases in our system, and assist with interview scheduling and candidate care in a collaborative, fast-paced environment. As an intern, you will gain exposure to all HR areas, identify root causes of issues, and develop professional skills through a structured mentorship and development program.

Qualifications

• Junior or Senior standing in HR or a related field.
• Strong time-management, communication, teamwork, attention to detail, and professionalism.

Responsibilities

• Prioritize and respond to employee requests using the case management system and assist others with opening, recording, processing, or closing cases.
• Serve as a resource for current and former Smucker employees, their families, applicants or contractors on HR policies and procedures.
• Make and strengthen connections across the company by aiding individuals in all areas of the organization.
• Analyze complex information to identify problems and root causes using system knowledge and prior case handling.
• Resolve or elevate issues and communicate resolutions to employees.
• Schedule interviews with candidates and coordinate timely scheduling and candidate care throughout the process.
• Partner with third-party vendors to administer Pre-Employment screening.
• Gain meaningful, translatable experience, relationship management, and professional development.
• Gain exposure to all areas of HR and select an area of interest to specialize and provide escalation assistance in.

Skills

Time management

Communication

Teamwork

Attention to detail

Professionalism

HR passion

Education

Pursuing HR or related field

Tools

Case management system

Job description

Your Opportunity as a Human Resources Intern

As an intern within our Human Resources department, you will serve as a resource for current and former Smucker employees, their families, and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. You will also analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or elevate issues and communicate resolutions to employees.

Location: Orrville, OH

Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

In this role you will:

• Prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system.
• Serve as a resource for current and former Smucker employees, their families and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures.
• Make and strengthen connections throughout the company by aiding individuals in all areas of the organization.
• Analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling.
• Effectively resolve or elevate issues and communicate resolutions to employees.
• Communicate directly with candidates to schedule interviews, coordinating timely schedule and ensuring excellent "candidate care" through the interview process.
• Partner with third-party vendor to administer Pre-Employment screening process.
• Acquire meaningful and translatable experience from the real work you will be provided, relationship management, and professional development.
• Gain exposure to all areas of human resources, as well as chose an area of interest to specialize and provide escalation assistance in.

What we are looking for:

• A Junior or Senior standing in school with requisite educational experience in Human Resources, or another relevant field.
• A well-rounded skill set including strong time-management, communication, teamwork skills, attention to detail, knowledge of standard business practices and professionalism in an HR environment as well as a passion for HR and serving our employee population.

Application Period: Application period closes on December 1st, 2026

Why Choose the J.M. Smucker Company's Internship Program?

Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to:

• Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best.
• Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company.
• Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food.

Additional Perks:

• Unique opportunities to network and interact with company leadership
• Customized professional development sessions
• Networking events and social outings with fellow interns
• Access to a fully equipped fitness center, complete with a basketball court, indoor walking track, and recreational league sports
• The Orchard, our gourmet cafeteria, offering breakfast and lunch with seasonal and locally-sourced ingredients
• A competitive compensation package, including paid corporate holidays $18-$24/hr (actual rate dependent upon graduation year)*
• A housing stipend for interns relocating for the program

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Stay connected with us on LinkedIn.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.

We're a community of passionate, talented professionals dedicated to creating food people and pets love - while supporting the communities in which we work and live.

We value what makes each person unique, champion growth and development, and foster collaboration that fuels productivity and drives our shared success.

Learn more about our Thrive Together purpose

At Smucker, we're passionate about creating a workplace where you truly belong. With a culture rooted in our Basic Beliefs and a competitive Total Rewards program, we aim to support every employee by meeting their physical, emotional, and financial needs.

Learn more about working at Smucker

Our culture is sustained and brought to life every day by the people of Smucker and our hiring process is designed to identify the right candidate for every position at our company.

Learn more about our hiring process

The J. M. Smucker Co. (the "Company") is an Equal Opportunity Employer.

No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.