Human Resources Generalist Rochester Associate

BlueSnap, Inc; New York (NY); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Join a pioneering fintech startup that is transforming debt recovery through innovative technology. As an HR Generalist, you will play a key role in shaping HR policies, fostering a positive work culture, and ensuring compliance with labor laws. This dynamic position offers the chance to contribute to a collaborative and innovative hybrid work environment, supporting a growing team in Rochester, NY. With opportunities for professional growth and development, you will thrive in a fast-paced setting where your contributions truly matter. Embrace the chance to make a difference in a rapidly expanding company dedicated to diversity and inclusion.

Benefits

401K + 5% Match

15 Days PTO + 5 Days Sick time

Collaborative work environment

Opportunity to grow with the company

Qualifications

• 3+ years of experience in HR Generalist or HR Associate role.
• Strong understanding of NY and Federal labor laws.

Responsibilities

• Create and lead all office HR functions including employee relations.
• Administer benefits programs and maintain accurate records.
• Conduct exit interviews and document termination processes.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Microsoft Office Suite

HRIS Proficiency

Confidentiality

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business

Bachelor's degree in Communication

Tools

HRIS

Payroll Systems

Microsoft Office Suite

Job description

We are seeking a dynamicHuman Resources Generalistto join our growing team in Rochester, NY. This is a key position that will be responsible for creating and shaping HR policies, fostering a positive work culture, and ensuring alignment with the unique dynamics of the business. This role offers the opportunity to create and contribute across multiple facets of HR, while supporting a growing team environment and general office needs. The ideal candidate is a proactive team player with a proven track record of driving excellence in HR practice. The role’s primary focus is the HR needs within the Rochester, NY office, and will report to our Head of HR and Operations in Tel Aviv, Israel. We are open to hybrid 3-4 days a week in office, seeking local candidates to Rochester, NY only.

About Us

Bounce is a fintech startup revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved.

With a team based in Tel Aviv, Israel, and Rochester, New York, we have been growing rapidly. We support hundreds of thousands of consumers on their journey to financial resilience and build partnerships with top creditors and fintech companies.

How You’ll Spend Your Time

What you will do:

• Create and lead all office HR functions; employee relations, benefits, performance management and assist with the implementation process of new policies
• Administer benefits programs and leave policies while maintaining accurate records
• Address employee issues and provide guidance to both employees and managers
• Partner with site managers to create employee corrective action policies that align with business needs and provide consistent and fair treatment to employees
• Serve as a resource for employees and answer general HR questions
• Maintain awareness of and ensure adherence to federal, state, and local labor laws and regulations
• Conduct exit interviews to gather information about the reasons for employee departures
• Document the termination process, including providing necessary paperwork and ensuring compliance with all relevant regulations
• Maintain workplace privacy, HR files, and HRIS data entry
• Work with recruiting to complete onboarding and hiring docs for new hires

Office Administration:

• Oversee daily office operations, ensuring a clean, organized, and efficient work environment
• Manage office supplies, inventory, and vendor relationships
• Plan and coordinate company meetings, events, and out-of-town visitor accommodations
• Lead people-first initiatives related to employee experience, welfare and appreciation
• Plan and coordinate company meetings, events, and support needs of out of town visitors

Ideal Skills and Experience:

• Strong interpersonal and communication skills (verbal and written)
• Proficiency in Microsoft Office Suite, HRIS, and payroll systems
• Excellent organizational and multitasking abilities
• Ability to handle confidential information with discretion
• Strong problem-solving and decision-making skills
• SHRM-CP certification is a plus
• Experience in a growing office and/or startup company is preferred

Join Bounce to be part of a pioneering team transforming debt management through innovative technology. You will be able to develop your skills in a rapidly growing company and thrive in a vibrant, fast-paced startup environment where your contributions truly matter.

Bounce is an equal opportunity employer that is dedicated to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

• Bachelor's degree in Human Resources, Business, Communication or a related field
• 3+ years of experience in an HR Generalist or HR Associate role
• Strong understanding of NY, Federal, labor laws, workplace safety
• Experience with administering FMLA, NYS Disability, NYS Paid Family Leave, and NYS Paid & Sick Leave

What We Offer

• Competitive salary DOE
• 401K + 5% Match
• 15 Days PTO + 5 Days Sick time
• Collaborative and innovative hybrid work environment
• Opportunity to grow with a rapidly expanding company