Human Resources Generalist/Admissions Coordinator

Citadel Healthcare; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Daily Pay

401(k) with company match

Medical Insurance

Dental, Vision, Disability Insurance

EAP

Paid Time Off

Job summary

Citadel Healthcare is seeking a Human Resources Generalist / Admissions Coordinator to drive HR operations, including payroll, onboarding, and compliance, while handling admissions workflow.

The role supports recruitment, staff relations, and retention, with 20–30% admissions responsibilities. A healthcare environment background and HRIS/ATS experience are highly valued.

Qualifications

• Bachelor's degree in HR management or related field preferred.
• HR certification preferred but not required.
• At least 1 year of HR Generalist/HR Assistant experience preferred.
• At least 2 years of experience in a skilled nursing facility or hospital environment preferred.
• Experience with ATS, HRIS, LMS, and other HR software.
• Union environment experience preferred, depending on location.

Responsibilities

• Manage end-to-end HR processes including recruitment, onboarding, payroll, and employee relations.
• Ensure compliance with federal, state, and local employment laws.
• Train managers on hiring, onboarding, and HR processes.
• Coordinate fingerprinting and background checks for new hires.
• Oversee benefits administration and respond to employee questions.
• Manage admissions workflows and RESIDE/PCC systems for resident intake.

Skills

HR compliance

Benefits knowledge

OSHA documentation

HR leadership

Multitasking

MS Office

Coaching HR

Education

Bachelor's degree in HR management

HR certification (HRCI/SHRM)

1+ year HR Generalist/HR Assistant experience

2+ years in skilled nursing/hospital setting

Tools

ATS (Applicant Tracking System)

HRIS

LMS

Job description

The Waterford Care Center is seeking a Human Resources Generalist / Admissions Coordinator to join the team. The Human Resources Generalist serves as the primary resource for payroll submission and human resources activities at the facility level. The primary purpose of this position is to ensure compliance with current federal, state, and local employment laws and regulations while supporting recruitment, onboarding, employee relations, and staff retention. This role will also handle admissions responsibilities approximately 20–30% of the time.

Human Resources Duties And Responsibilities

• Ensure candidates are moved correctly through the Applicant Tracking System (ATS), including training hiring managers on the hiring process.
• Ensure the fingerprinting process is initiated before new employees begin work.
• Enter employees into the HRIS following successful background checks and ensure all onboarding requirements are completed.
• Schedule and present HR topics during weekly new hire orientation using company-provided materials.
• Partner with the Administrator to ensure department managers participate in orientation and present required materials.
• Review, correct, process, and submit payroll accurately and on time.
• Participate in and/or lead recruiting initiatives, including job fairs, school partnerships, and social media recruiting.
• Manage FMLA and other employee leave requests while ensuring HIPAA compliance.
• Train employees on company policies and procedures and ensure consistent application.
• Maintain OSHA documentation and complete all required annual reporting and postings.
• Serve as the primary facility resource for employee benefits and handbook-related questions, collaborating with regional and corporate HR when needed.
• Perform other duties as assigned.

Admissions Duties And Responsibilities

• Create resident name tags and welcome packets and deliver admission notifications to nursing staff.
• Welcome residents upon admission. For after-hours admissions, notify reception and the interdisciplinary team in advance to ensure a smooth transition for residents and their families.
• Conduct facility tours for prospective residents and families.
• Manage all workflows within the RESIDE software, ensuring demographic and payer information is accurate.
• Complete resident agreements through RESIDE within 72 hours of admission.
• Request concurrent authorizations to extend length of stay, upload supporting documentation into PCC, record authorization information, and maintain authorization logs.
• Assist with facility rounds as requested.
• Perform concierge-related duties.

Human Resources Generalist/Admissions Coordinator Skills and Abilities:

• Working knowledge of WOTC, EEO, I-9, ERISA, COBRA, FMLA, ADA, Workers’ Compensation, and related employment regulations.
• Working knowledge of employee benefit plans.
• Experience maintaining OSHA documentation.
• Strong HR leadership and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic to intermediate proficiency with Microsoft Office Suite.
• Ability to coach managers and employees on HR processes and compliance.

Human Resources Generalist/Admissions Coordinator Education and Experience:

• Bachelor’s degree in Human Resources Management or a related field preferred.
• HRCI or SHRM certification preferred but not required.
• At least one year of HR Generalist or HR Assistant experience preferred.
• At least two years of experience in a skilled nursing facility or hospital environment preferred.
• Experience with applicant tracking systems (ATS), HRIS, learning management systems (LMS), and other HR software.
• Experience working in a union environment preferred, depending on location.

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• May be necessary to assist in the evacuation of residents during emergency situations.

Citadel Healthcare Full-Time Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• And much more!

Why Citadel?

At Citadel, it’s personal. We’re more than a workplace. We’re a community of caregivers, leaders, and changemakers who show up every day with heart and purpose. Whether you’re at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing. When you join Citadel, you’re not just building a career. You’re becoming part of something bigger.

We’ve been honored as a Certified Great Place to Work for three years in a row and named one of Fortune’s Best Workplaces in Aging Services, but the real reward is the difference we make together. Our people are the heart of our mission, and we invest in you with mentorship, growth opportunities, and a culture that sees you, supports you, and celebrates your impact.

We don’t offer care for you-we care about you.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.

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