Human Resources Generalist

Westminster, MD; Westminster (MD); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, Vis

Paid Leave and Holidays

Job summary

The City of Westminster is seeking a knowledgeable, service-oriented Human Resources Generalist to join its HR team. This role supports a wide range of programs and delivers accurate HR services to employees, supervisors, retirees, and leadership.

You will manage day-to-day HR operations, from recruitment and onboarding to benefits, leave administration, HRIS, compliance, and reporting, while upholding confidentiality and professional standards.

Qualifications

• Bachelor's degree in Human Resources or related field with 4–6 years HR experience.
• Working knowledge of HR principles, employment laws, benefits, leave administration, recruitment, records management, and HRIS.
• Strong organizational skills and attention to detail.
• Excellent written, verbal, interpersonal, and customer service skills.
• The ability to analyze information, identify discrepancies, maintain accurate records, and meet deadlines.
• The ability to exercise discretion, professionalism, and sound judgment when handling confidential and sensitive matters.
• The ability to work independently while effectively collaborating with employees, supervisors, vendors, and City leadership.
• A commitment to continuous learning and staying current with HR laws, regulations, and best practices.

Responsibilities

• Coordinate recruitment from vacancy announcement through onboarding, partner with hiring managers, facilitate interviews, coordinate pre-employment requirements, prepare employment documentation, and conduct new employee orientation.
• Serve as a primary resource for employees on medical, dental, vision, life, disability, retirement, FSA, EAP, and other benefit programs; coordinate Open Enrollment and qualifying life events; and ensure accurate benefit records and billing.
• Administer FMLA and assist with military, disability, retirement, and other protected leave programs while coordinating closely with employees, supervisors, Payroll, and benefit providers.
• Maintain accurate employee information, personnel records, confidential files, and HRIS data while ensuring data integrity and compliance with applicable retention requirements.
• Prepare HR reports, regulatory submissions, audits, surveys, and other required documentation while supporting compliance with federal, state, and local employment requirements.
• Respond to employee and supervisor questions, provide guidance on HR processes, and deliver exceptional customer service while appropriately escalating complex or sensitive matters to the Human Resources Director.
• Support performance management, employee recognition, wellness and engagement initiatives, policy implementation, special projects, and continuous improvement efforts.

Skills

HR principles

Employment laws

Benefits administration

Leave administration

HRIS

Attention to detail

Customer service

Communication skills

Independent work

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS systems

Job description

Job Opportunities

Use the Government Jobs tab to search through your municipality's employment opportunities. Subscribe to job posting notifications to be automatically alerted of the latest career opportunities by clicking on the Notify Me button.

The City is seeking a knowledgeable, service-oriented, and detail-focused Human Resources Generalist to join its Human Resources team. This position offers an opportunity to serve as a trusted resource to employees, supervisors, applicants, retirees, and City leadership while supporting a wide range of essential HR programs and services.

Working under the general direction of the Human Resources Director, the Human Resources Generalist plays a key role in the day-to-day administration of Human Resources operations, with responsibility for assigned programs and the opportunity to contribute to initiatives that enhance the employee experience and strengthen City operations.

What You'll Do

This is a diverse HR role with responsibility across the employee lifecycle, including:

• Recruitment & Onboarding: Coordinate recruitment from vacancy announcement through onboarding, partner with hiring managers, facilitate interviews, coordinate pre-employment requirements, prepare employment documentation, and conduct new employee orientation.
• Benefits Administration: Serve as a primary resource for employees on medical, dental, vision, life, disability, retirement, FSA, EAP, and other benefit programs; coordinate Open Enrollment and qualifying life events; and ensure accurate benefit records and billing.
• Leave Administration: Administer FMLA and assist with military, disability, retirement, and other protected leave programs while coordinating closely with employees, supervisors, Payroll, and benefit providers.
• HRIS & Records: Maintain accurate employee information, personnel records, confidential files, and HRIS data while ensuring data integrity and compliance with applicable retention requirements.
• Compliance & Reporting: Prepare HR reports, regulatory submissions, audits, surveys, and other required documentation while supporting compliance with federal, state, and local employment requirements.
• Employee Support: Respond to employee and supervisor questions, provide guidance on HR processes, and deliver exceptional customer service while appropriately escalating complex or sensitive matters to the Human Resources Director.
• HR Programs: Support performance management, employee recognition, wellness and engagement initiatives, policy implementation, special projects, and continuous improvement efforts.

Why This Opportunity Matters

The Human Resources Generalist is more than an administrative role—it is an opportunity to make a meaningful impact on the employee experience and the effectiveness of City operations. You will work with employees and leaders across the organization, help ensure HR programs are delivered accurately and consistently, and contribute ideas that improve processes and services.

The ideal candidate is someone who can work independently, manage competing priorities, protect confidential information, and use sound judgment while knowing when an issue requires additional guidance. This position provides the opportunity to apply established HR practices and employment laws while continuing to expand your knowledge and expertise across the HR profession.

What We're Looking For

We are seeking a professional with:

• A bachelor's degree in Human Resources or a related field and four - six years of progressively responsible HR experience, or an equivalent combination of education, training, certification, and experience.
• Working knowledge of HR principles, employment laws, benefits, leave administration, recruitment, records management, and HRIS systems.
• Strong organizational skills and exceptional attention to detail.
• Excellent written, verbal, interpersonal, and customer service skills.
• The ability to analyze information, identify discrepancies, maintain accurate records, and meet deadlines.
• The ability to exercise discretion, professionalism, and sound judgment when handling confidential and sensitive matters.
• The ability to work independently while effectively collaborating with employees, supervisors, vendors, and City leadership.
• A commitment to continuous learning and staying current with HR laws, regulations, and best practices.

SHRM-CP, PHR, IPMA-HR, or comparable HR certification is preferred. The successful candidate must be able to obtain Maryland State Retirement Coordinator certification and a Maryland Notary Public commission.

If you are an HR professional who enjoys helping people, solving problems, improving processes, and making sure the details are done right, we invite you to consider joining our Human Resources team.

Hiring range for this full-time, exempt position is $56,863 - $70,000, dependent on qualifications.

• Health Insurance (Medical, Dental, Vision, Long and Short-Term Disability and Life)
• Paid Leave including Vacation, Sick, Family Sick, Personal, Personal, Birthday, Bereavement and 13 Holidays
• Maryland State Pension System, 401(a) Matching Plan and 457 Deferred Compensation Plans
• Employee Assistance Program and Tuition Reimbursement
• Free Westminster Pool & Family Fitness Center Membership

Questions? Call 410-848-5236. This position will remain open until filled.