Human Resources Generalist

Customer Operations; San Antonio (TX); On-site; USD 58,000 - 82,000; Full time

Job summary

Spectrum is seeking a Human Resource Generalist to provide comprehensive HR support, balancing employee needs with organizational goals. This role focuses on policy administration, employee relations, benefits, and payroll accuracy to support Spectrum’s workforce.

With 2+ years of HR Generalist experience and a Bachelor’s degree, you will help maintain compliance and foster a fair, productive work environment across Spectrum’s U.S. operations.

Qualifications

• Bachelor's degree in human resources, business, related field or equivalent.
• 2+ years of Human Resources Generalist experience.
• Familiarity with federal, state and local employment laws and wage & hour regulations.

Responsibilities

• Advise and counsel employees on workplace conflicts, performance matters and disputes.
• Oversee leave of absence programs and workers’ compensation processes.
• Lead benefits enrollment meetings and supervisor trainings on policies and benefits.
• Maintain HRIS and payroll entries, conduct audits and ensure compliance.
• Support budget planning and HR committee initiatives.

Skills

Verbal communication

Written communication

Confidential handling

Problem solving

Organizational skills

Employment laws knowledge

Staff relations

Coaching & training

Education

Bachelor's degree in HR or related field

Equivalent experience considered

Tools

Microsoft Office

HRIS & payroll systems

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you want to foster positive employee relations while ensuring business priorities are met? Spectrum is seeking a Human Resource Generalist to provide comprehensive HR support, balancing employee needs with organizational goals and driving effective leadership. Your expertise will directly enhance workplace fairness and support key talent decisions that shape Spectrum’s continued success. Your work will be instrumental in building strong connections and supporting a thriving workplace.

How You’ll Make an Impact

• Administer Spectrum policies consistently and communicate policy or procedure changes across assigned areas
• Advise and counsel employees on workplace conflicts, performance matters and dispute resolution while managing employee relations and investigations
• Oversee leave of absence programs, coordinate accommodations and support safety and workers’ compensation processes
• Lead benefits enrollment meetings and deliver employee and supervisor training on policies, benefits and prevention topics
• Maintain accurate HRIS and payroll entries for your client group while conducting audits and ensuring compliance with state and federal requirements
• Support bonus plans, merit processes, and reporting as well as participate in annual budget planning and HR committee initiatives

Working Conditions

• Office environment with some travel

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in human resources, business, related field or equivalent

Experience

• 2+ years of Human Resources Generalist experience

Skills

• Strong verbal and written communication skills with ability to connect at all levels
• Professionalism in handling confidential information and public interactions
• Ability to make decisions, solve problems and work well under pressure
• Proficient in Microsoft Office and general PC skills
• Ability to prioritize, organize and demonstrate initiative
• Familiarity with federal, state and local employment laws and wage and hour regulations
• Understanding of staffing, employment practices and employee relations procedures
• Consultative, coaching and analytical skills

Preferred Qualifications

Education

• Professional human resources certifications such as PHR or SPHR
• Knowledge of telecommunications products and services

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

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Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Learn about Life at Spectrum.