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University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world‑renowned leader in education, research and innovation. This historic Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly‑regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer, Penn has been ranked nationally on many occasions, most recently being named one of America’s Best Large Employers in 2023 by Forbes. Penn offers a unique working environment within the city of Philadelphia and a competitive benefits package that includes excellent healthcare, tuition benefits, generous retirement plans, professional development opportunities and more.
Posted Job Title
Human Resources Generalist
Job Profile Title
Human Resources Administrator School/Center A
Job Description Summary
Information Systems & Computing (ISC) is the University of Pennsylvania’s central IT organization, providing core network, data, voice, video and enterprise application infrastructure and services upon which Penn’s Schools and Centers build their unique tools and capabilities. ISC’s 300‑plus employees work closely with the University’s IT organizations to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We aim to be easy to work with and serve as a trusted advisor to Penn’s IT community, faculty, staff, and students.
Job Responsibilities
- Coordinated Talent Acquisition life‑cycle process, serving as the centralized intake for requisition requests; consulted with hiring managers, scoped roles, ensured selection panels were established, and guided effective and compliant selection processes.
- Managed onboarding and orientation, administering ISC’s orientation and onboarding processes and programs.
- Entered and maintained employment records in Workday, covering hiring, terminations, organizational changes, transfers and promotions.
- Advised on employee HR inquiries and concerns, providing guidance to management and staff regarding university HR policies and procedures.
- Supported employee relations, addressing work complaints, assisting with unemployment inquiries, reviewing exit interview data, and partnering with the HR team on next steps.
- Supported compliance and reporting, including annual compliance training and Workday compliance, and prepared various HR metrics reports and standard operating procedures.
- Engaged in and assisted with employee‑focused initiatives, programs, talent management and continuous improvement efforts.
- Performed other duties and responsibilities as assigned.
Qualifications – Required
- Bachelor’s degree and 2–3 years of experience or an equivalent combination of education and experience.
- Proficiency in Workday, including managing employee records, processing HR transactions, data analytics and reporting.
- Strong verbal and written communication skills.
- Strong interpersonal skills and ability to build relationships across teams.
- Ability to exercise sound judgement and discretion with confidential information.
- Proven track record of initiating HR projects that improved employee engagement, compliance or operational efficiency.
- Proficiency with Microsoft Office Suite.
Qualifications – Preferred
- Previous HR experience in talent acquisition, preferably in the IT field.
- Experience in an academic environment.
- Experience with hybrid culture and engagement initiatives.
- Problem‑solving skills and ability to manage multiple priorities.
- Knowledge of employment law.
- PHR/SHRM‑CP, SPHR/SHRM‑SCP certification.
Job Location
Philadelphia, Pennsylvania
Department / School
Information Systems and Computing
Pay Range
$55,000.00 – $72,000.00 per year. Salaries are based on qualifications, experience, skills and education, and are aligned with market data and internal pay bands.
Equal Opportunity Statement
The University of Pennsylvania is an equal‑opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin, citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.
Special Requirements
Background checks may be required after a conditional job offer is made, tailored to the job’s needs.
University Benefits
- Health, life and flexible spending accounts; comprehensive medical, prescription, behavioral, dental, vision and life insurance.
- Tuition benefits for employees, their spouses and dependent children, and eligibility for other institutions.
- Generous retirement plans with pre‑tax and Roth contributions and investment options through TIAA and Vanguard.
- Paid time off and other leave opportunities to support work‑life balance.
- Long‑term care insurance for employees and eligible family members, with underwriting waivers for newly hired staff.
- Wellness and work‑life resources, including programs and resources to support health and personal well‑being.
- Professional and personal development opportunities.
- Access to university resources, cultural and recreational activities, libraries, athletic facilities, and university events.
- Discounts and special services for arts, entertainment, transportation and more.
- Flexible work hours and options for non‑traditional schedules, locations and job structures.
- Home‑ownership services, including forgivable loan for eligible employees in West Philadelphia.
- Adoption assistance covering qualified expenses for up to two adoptions per household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Human Resources
Industry
Higher Education