Human Resources Generalist

Arrowhead Talent Solutions; Philadelphia (Philadelphia County); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Arrowhead Talent Solutions is assisting an HR consulting firm with filling an HR Generalist position in greater Philadelphia, PA. The role is hybrid (3 on-site/2-remote) and offers opportunities to support diverse clients across multiple industries while advancing HR programs and processes.

Responsibilities include day-to-day HR operations, full cycle payroll, benefits administration, compliance, and policy development.

Qualifications

• 4-6 years of related or equivalent human resources experience; Bachelor’s degree in Human Resources or Business Administration preferred.
• SHRM-CP and/or HRCI-PHR certifications are highly desirable.
• Solid foundation of HR knowledge – understanding of federal, state and local employment laws; multistate is ideal; serve as a business partner.

Responsibilities

• Support HR consultants and clients on tactical HR matters, including compliance and policy interpretation.
• Manage multi-state payroll and related activities including deductions, overtime, and payroll taxes; work with multiple vendors.
• Assist with system conversions and implementations related to payroll and time and attendance.
• Administer benefits enrollment, COBRA, open enrollment, and monthly invoice reconciliation.
• Provide remote and on-site consultative support to build client relationships.
• Develop HR policies, procedures, programs, trainings, and client reports.
• Coordinate weekly internal development calls and support business development efforts.

Skills

HR knowledge

Payroll processing

Client service

Project management

Policy interpretation

Analytical skills

Education

Bachelor’s degree in Human Resources or Business Administration

SHRM-CP or HRCI-PHR certification desirable

Tools

Microsoft Office

HRIS systems

Zoom

Microsoft Teams

Job description

Arrowhead Talent Solutions is assisting an HR consulting firm with filling an HR Generalist position in greater Philadelphia, PA. The position is hybrid (3 on-site/2-remote) and provides a great opportunity to serve clients across industries.

Position Summary

We are searching for an HR Generalist is a developing HR professional who manages HR programs and projects partnering with our internal team and clients to advance their business objectives. While remaining objective and independent, HR Generalists conduct research to solve issues, provide recommendations, identify workflows and processes, and support the overall HR team to achieve the client’s results. Responsibilities include executing and optimizing day-to-day HR processes, processing full cycle payroll, implementing strategic and tactical HR plans and processes, while ensuring efficient management of our client’s resources. This position is hybrid and may require local onsite travel to client locations.

Essential Duties and Responsibilities:

• Support HR Consultant and clients on all tactical HR matters, including federal, multi-state and local compliance, the interpretation of policy and procedures, HR program audits, unemployment and Workers Compensation administration, performance management, hiring and dismissal protocols and support, compensation, labor management, and employee training and development.
• Responsible for independently managing multi-state payroll and related activities including computation of wage and overtime payments, calculating and recording payroll deductions, paycheck advances, bonus runs, commissions, fringe benefit reporting, separation payments, regular payroll audits, and serving as client representative with various state agencies including setting up of new states and local tax jurisdictions as needed. Work with multiple vendors and processes payroll transactions. Systems may include ADP, PayChex, Paycom, Paylocity, Paycor, and Kronos.
• Works on system conversions and implementations related to payroll and time and attendance.
• Performs benefits administration to include enrollments, terminations, COBRA administration, open enrollment, and monthly invoice reconciliation.
• Provide effective remote and on-site consultative support as required to build a strong working alliance with current and prospective clients.
• Conduct HR research and assist team members and clients in developing, implementing, and executing HR policies, procedures, programs, trainings, presentations, documents, spreadsheets, client reports, surveys, assessments, recruitment-related activities, and other HR services as requested.
• Track, process, and facilitate communications for client employee leaves of absence and other workflows to optimize Client’s HR Function.
• Ensure accurate file maintenance of all documents and data in shared drives.
• Proactively seek ongoing knowledge and expertise in the HR environment as well as general business trends and practices; share expertise with others.

Other Key Functions:

• Intentionally model behavioral competencies and values, demonstrating what expected performance looks like of HRC team members.
• Follow and help improve standard operating procedures, tools, templates, and analytics to ensure consistent, efficient, and excellent client service for support across the HRC team.
• Plan, coordinate, and execute on the weekly internal Development Calls that serve as team professional development and team building.
• Support business development efforts with HR expertise as requested. Proactively learn and promote services.
• Actively participate in culture initiatives and meetings through attendance and by providing ideas, expertise, and open communication.
• Perform other duties as needed.

Other Qualifications, Skills, and Requirements:

• Ability to travel locally as required to support clients.
• A proactive track record of managing client requests and a passion for advising on all aspects of HR.
• Ability to act with integrity, professionalism, and confidentiality.
• Excellent organizational skills and attention to detail.
• Strong oral, written, and verbal communication skills.
• Curiosity, an engaging style, and an urge to seek out creative solutions.
• Strong analytical and problem-solving skills.
• Self-management of own time, awareness of client time, utilization of hours. Resourcefulness and the ability to work with limited supervision in meeting deadlines.
• Active networking and upkeep on HR trends and research to provide new ideas to the team.
• Active development of social science knowledge that lends to understanding clients and employees.

Qualifications

• 4-6 years of related or equivalent human resources experience; Bachelor’s degree in Human Resources or Business Administration preferred.
• Experience processing full cycle multistate payroll is preferred.
• SHRM-CP and/or HRCI-PHR certifications are highly desirable.
• Solid foundation of HR knowledge – particularly, understanding of federal, state and local employment laws, regulations, and practices; multistate is ideal; as well as a keen ability to serve as a business partner.
• Familiarity with general business management functions. Demonstrates ability to work cross-functionally within an organization.
• Demonstrates proficiency in project management skills and the ability to manage the moving parts and priorities of multiple clients and projects simultaneously.
• Advanced skills in Microsoft Office applications, HRIS systems and video conferencing technology, specifically Zoom and Microsoft Teams, are required. Experience with processing payroll in multiple systems is preferred. Demonstrated ability to learn new technology systems.