Responsibilities
The Human Resources Generalist role is both hands-on and people-focused, providing support across a variety of HR functions including employee relations, onboarding, performance and development, and policy guidance. This role serves as a reliable point of contact for employees and managers within a designated office or region, helping to create a positive, productive workplace experience that reflects Brasfield & Gorrie's values and culture.
Responsibilities and Essential Duties include the following (other duties may be assigned):
Onboarding & New Employee Experience
- Support the onboarding process for new hires within the designated office, helping to ensure a welcoming and consistent experience from day one
- Coordinate with hiring managers on pre-start logistics, day-one introductions, and early integration activities
- Serve as a go-to resource for new employees navigating company systems, policies, and benefits during their first weeks
Performance Management & Development
- Assist the HR Business Partner and HR Manager with performance review processes, including timeline coordination, form tracking, and manager support
- Help managers understand the performance review process and navigate HR systems, particularly the Performance and Talent Review modules in SuccessFactors
- Support the administration of performance improvement plans as directed by the HR Business Partner or HR Manager
- Surface observations about development needs within designated teams
Employee Relations
- Support employee relations efforts by assisting with documentation, gathering information, and coordinating next steps
- Serve as an accessible point of contact for employees within the designated office, triaging questions and concerns and directing them to the appropriate HR resource
- Help maintain a positive office environment by building trusted relationships with employees and managers through consistent, approachable presence
- Assist with exit interviews for departing employees and share themes and observations with the appropriate HR Business Partner
- Help gather data related to employee engagement and retention trends to support HR leadership in developing solutions
Policy, Compliance & Communication
- Help communicate HR policies, procedures, and updates to employees and managers in a clear and approachable way
- Serve as a resource for general policy questions, helping employees and managers understand expectations and directing complex situations to the appropriate HR contact
- Support compliance efforts by assisting with recordkeeping, documentation, and adherence to applicable federal, state, and local employment laws
- Attend department or office meetings to share HR updates and represent the HR team as directed
- Help ensure consistent application of HR policies across the designated office by flagging inconsistencies to HR leadership
HR Operations & HRIS
- Assist managers and employees with navigation of HR systems and direct more complex system questions to the appropriate HR or HRIS resource
- Support recruiting coordination efforts as needed, partnering with recruiters on hiring logistics and candidate experience
- Assist the broader HR team with ad hoc projects, annual processes, and strategic initiatives as directed
- Develop a working knowledge of the business and designated office to better anticipate HR needs and provide proactive day-to-day support
Education - Skills - Knowledge - Qualifications & Experience
- Bachelor's degree in Human Resource Management, Business Administration, or a related field
- 3 or more years of experience in human resources or a related field preferred
- Working knowledge of HR practices, policies, and employment law
- Experience with HRIS systems; SuccessFactors experience a plus
- Strong interpersonal skills with the ability to build trust and rapport with employees at all levels
- Excellent verbal and written communication skills
- Customer service mindset with a proactive, solutions-oriented approach
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- Ability to handle sensitive and confidential information with discretion and professionalism
- PHR, SHRM-CP, or working toward certification preferred
- Experience in the construction or AEC industry a plus