Human Resources Generalist

Family Solutions; Monroe (LA); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Family Solutions is seeking a part-time Human Resources Generalist to support day-to-day HR operations in Monroe, Louisiana. The role partners with the HR Manager and division leaders to help ensure HR processes are accurate and compliant across recruiting, onboarding, payroll support, benefits administration, and employee relations.

The Human Resources Generalist provides administrative support across the employee lifecycle, focusing on payroll coordination, confidential records, credentialing

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field.
• Minimum of three years of experience in human resources, payroll, healthcare administration, credentialing, or a closely related role.
• Experience in healthcare, behavioral health, pediatric therapy, ABA, correctional healthcare, or healthcare staffing preferred.
• Experience with payroll processing and working with payroll or HR information systems.
• SHRM-CP, PHR, or similar HR certification preferred but not required.

Responsibilities

• Coordinate recruitment activities, including job postings, candidate communication, interview scheduling, background checks, and pre-employment requirements.
• Coordinate onboarding and offboarding across organizational divisions.
• Assist with payroll processing, ensuring accurate and timely handling of wages, deductions, benefits, bonuses, commissions, reimbursements, and other approved payments.
• Reconcile payroll information, document corrections, and assist in preparation for weekly payroll processing.
• Serve as a trained secondary payroll resource and provide payroll coverage as scheduled or needed.
• Process approved employee changes in HR and payroll systems, including pay, position, supervisor, location, and employment-status changes.
• Assist with employee benefits and insurance processes, including enrollment support, qualifying life events, employee questions, and separation-related notices.
• Maintain accurate, complete, and confidential employee personnel records.
• Conduct routine audits of personnel, payroll, credentialing, and training records.
• Track employee leave documentation, required notices, certifications, and return-to-work information under the direction of the Human Resources Manager.
• Respond to routine employee questions and elevate sensitive, complex, or high-risk matters appropriately.
• Provide administrative support for workplace investigations, employee‑relations matters, corrective actions, and performance‑management processes.
• Assist with developing HR policies, procedures, forms, and standard operating procedures.
• Help maintain the Employee Handbook and related HR materials based on approved company policies and applicable requirements.
• Coordinate employee training assignments, track completion, and maintain training records.
• Prepare, route, track, and store approved offer letters, employment agreements, contracts, and other employment documents.
• Maintain job, compensation, and employee data and prepare recurring workforce reports.
• Collaborate with departments and divisions to address HR needs and improve the employee experience.
• Support approved HR processes related to attendance, documentation, corrective action, onboarding, and employee relations for designated leadership teams.
• Assist corrections‑related credentialing file tasks, including facility‑specific requirements, provider documentation, peer file reviews, and workforce records.
• Support HR processes for counseling, pediatric therapy, construction‑site counseling, and healthcare staffing operations.
• Assist as needed with collaborative practice agreements between psychiatrists and psychiatric nurse practitioners.
• Support development and continued implementation of an applicant tracking system and HR workflow processes.
• Maintain professional relationships with payroll, benefits, credentialing, and other HR‑related vendors.
• Support HR projects, audits, reporting, and process‑improvement initiatives.
• Identify recurring administrative issues, incomplete processes, and workforce trends and communicate recommendations to the Human Resources Manager.
• Maintain an understanding of applicable agency contracts and memoranda of understanding, and track employee‑related compliance requirements.
• Maintain knowledge of applicable employment, privacy, and healthcare‑related requirements, including HIPAA and HITECH
• Protect confidential employee, payroll, company, and patient information
• Perform other HR‑related duties and projects as assigned

Skills

Excellent communication

Strong organizational skills

Time management

Attention to detail

Independent work

Team collaboration

Education

Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field

SHRM-CP, PHR or similar HR certification preferred

Tools

Payroll systems

HR information systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Family Solutions is hiring a part-time Human Resources Generalist to support day-to-day HR operations in Monroe, Louisiana. The role partners with the Human Resources Manager and division leaders to help ensure HR processes are accurate and compliant across recruiting, onboarding, payroll support, benefits administration, and employee relations.

Role Overview

The Human Resources Generalist provides administrative support across the employee lifecycle. Key focus areas include payroll coordination, employee changes in HR and payroll systems, benefits and insurance process assistance, maintenance of confidential personnel records, and coordination of training and documentation. The position also supports credentialing-related activities and helps with HR policy and workflow development.

Key Responsibilities

• Coordinate recruitment activities, including job postings, candidate communication, interview scheduling, background checks, and pre-employment requirements
• Coordinate onboarding and offboarding across organizational divisions
• Assist with payroll processing, ensuring accurate and timely handling of wages, deductions, benefits, bonuses, commissions, reimbursements, and other approved payments
• Reconcile payroll information, document corrections, and assist in preparation for weekly payroll processing
• Serve as a trained secondary payroll resource and provide payroll coverage as scheduled or needed
• Process approved employee changes in HR and payroll systems, including pay, position, supervisor, location, and employment-status changes
• Assist with employee benefits and insurance processes, including enrollment support, qualifying life events, employee questions, and separation-related notices
• Maintain accurate, complete, and confidential employee personnel records
• Conduct routine audits of personnel, payroll, credentialing, and training records
• Track employee leave documentation, required notices, certifications, and return-to-work information under the direction of the Human Resources Manager
• Respond to routine employee questions and elevate sensitive, complex, or high-risk matters appropriately
• Provide administrative support for workplace investigations, employee‑relations matters, corrective actions, and performance‑management processes
• Assist with developing HR policies, procedures, forms, and standard operating procedures
• Help maintain the Employee Handbook and related HR materials based on approved company policies and applicable requirements
• Coordinate employee training assignments, track completion, and maintain training records
• Prepare, route, track, and store approved offer letters, employment agreements, contracts, and other employment documents
• Maintain job, compensation, and employee data and prepare recurring workforce reports
• Collaborate with departments and divisions to address HR needs and improve the employee experience
• Support approved HR processes related to attendance, documentation, corrective action, onboarding, and employee relations for designated leadership teams
• Assist corrections‑related credentialing file tasks, including facility‑specific requirements, provider documentation, peer file reviews, and workforce records
• Support HR processes for counseling, pediatric therapy, construction‑site counseling, and healthcare staffing operations
• Assist as needed with collaborative practice agreements between psychiatrists and psychiatric nurse practitioners
• Support development and continued implementation of an applicant tracking system and HR workflow processes
• Maintain professional relationships with payroll, benefits, credentialing, and other HR‑related vendors
• Support HR projects, audits, reporting, and process‑improvement initiatives
• Identify recurring administrative issues, incomplete processes, and workforce trends and communicate recommendations to the Human Resources Manager
• Maintain an understanding of applicable agency contracts and memoranda of understanding, and track employee‑related compliance requirements
• Maintain knowledge of applicable employment, privacy, and healthcare‑related requirements, including HIPAA and HITECH
• Protect confidential employee, payroll, company, and patient information
• Perform other HR‑related duties and projects as assigned

Required / Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred
• Minimum of three years of experience in human resources, payroll, healthcare administration, credentialing, or a closely related role preferred
• Experience in healthcare, behavioral health, mental health, pediatric therapy, ABA, correctional healthcare, or healthcare staffing preferred
• Working knowledge of HR principles, employment practices, and federal, state, and local employment requirements
• Experience processing payroll and working with payroll or HR information systems
• Experience with provider credentialing and maintaining compliance documentation preferred
• Understanding of employee onboarding, offboarding, benefits, personnel records, and training administration
• Excellent written and verbal communication skills
• Strong organizational skills, time management, and follow‑through
• High level of accuracy and attention to detail
• Ability to manage multiple deadlines and changing priorities within a part‑time schedule
• Ability to handle sensitive and confidential information with discretion
• Ability to recognize when an employee matter should be escalated to the Human Resources Manager
• Ability to work independently while collaborating effectively with HR, leadership, supervisors, and employees
• Ability to respond to electronic communications in a timely manner
• Strong information‑research and problem‑solving skills
• Proficiency in Microsoft Office including Word, Excel, Outlook, and Teams
• Ability to learn payroll, HR, applicant tracking, credentialing, and other company systems
• Healthcare or clinical operations knowledge preferred
• Ability to establish priorities and coordinate day‑to‑day responsibilities independently
• SHRM-CP, PHR, or similar HR certification preferred but not required
• Must be available during established payroll‑processing periods and other critical HR deadlines

Schedule and Work Location

• Approximately 20-25 hours per week
• Monday through Friday; day shift
• Specific workdays and hours will be established based on departmental and payroll‑processing needs
• Additional availability may occasionally be required during payroll deadlines, open enrollment, audits, or other time‑sensitive HR activities
• In‑person role in Monroe, Louisiana

Compensation

• $24.00 per hour
• $50,000.00 to $55,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Technology and Compliance Requirements

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Teams
• HIPAA
• HITECH

Job Type and Relocation

• Part‑time
• Relocation: Monroe, LA 71201 (Relocate before starting work required)

Disclaimers

• Duties and responsibilities listed are essential job functions and may be subject to reasonable accommodation
• Requirements reflect the minimum level of knowledge, skills, and abilities necessary to perform the position satisfactorily
• Employees should refer to the company handbook and applicable clinical policies and procedures for additional employment‑related requirements
• This job description is not intended to be an exhaustive list of every duty, responsibility, or requirement
• Employees may be required to perform other job‑related duties or follow additional instructions as requested by their supervisor or management
• Family Solutions - Practice Management Solutions is an equal opportunity employer; employment decisions are made without regard to any status protected by applicable federal, state, or local law