Human Resources Generalist

The Salvation Army USA Central Territory; Madison (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

The Salvation Army of Dane County is seeking a Human Resources Generalist to support employees, build strong relationships, and ensure compliance with policies and employment laws.

You will oversee recruitment, onboarding, employee relations, training, and HR communications, coordinating with Divisional HR on complex matters. This role emphasizes records accuracy and proactive workforce planning.

Qualifications

• Bachelor's degree in human resources or a related field.
• Three years of experience in Human Resources, with management experience.
• Valid Wisconsin driver's license with clearance to drive.

Responsibilities

• Oversees local HR functions and ensures compliance with Divisional HR policies.
• Manages recruitment, interview coordination, onboarding, and hiring documentation.
• Provides guidance to supervisors on hiring practices, performance management, and workplace concerns.
• Coordinates with Divisional HR on escalated employee matters, investigations, or corrective actions.
• Maintains confidential personnel records and HR metrics.

Skills

Employee relations

Recruitment

Onboarding

Training & development

Policy interpretation

Education

Bachelor's in HR or related field

Job description

Put your Human Resources experience to work for a mission that matters! We're looking for a Human Resources Generalist who is passionate about supporting employees, building strong relationships, and making a difference every day.

Job Objective

Serves as the local HR Generalist for The Salvation Army of Dane County. Oversees and administers all local human resources functions, ensures compliance with Salvation Army policies and applicable employment laws, and provides guidance and support to supervisors and employees. Balances day-to-day HR operations with higher-level planning, training, and employee relations oversight, while coordinating closely with Divisional Human Resources.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Serves as the local Human Resources Generalist, providing oversight and administration of HR functions in alignment with Divisional HR policies and procedures. Serves as a point of contact for employee questions regarding policies, procedures, and workplace concerns.
• Oversees recruitment and hiring processes, including coordinating with Divisional HR for job postings, interview coordination, candidate communication, and hiring documentation.
• Ensures consistent onboarding for all new hires, including orientation, how to access email and other relevant systems, policy and ethics acknowledgement, etc.
• Provides guidance to supervisors on hiring practices, interview standards, position requirements, employee relations issues, corrective action, performance management and workplace concerns.
• Coordinates with Divisional HR on escalated or complex employee matters, investigations, or corrective actions.
• Processes employee status changes including promotions, transfers, wage adjustment, and terminations.
• Assists Divisional HR with information for leaves of absence, including FMLA and Personal leaves.
• Works with Divisional HR on benefits-related communications, including new enrollments and open enrollment.
• Provides training, support, and oversight to ensure effective HR service delivery. Develops and implements local HR procedures and training opportunities for managers to promote consistency and compliance.
• Conducts exit interviews with employees who leave voluntarily, and shares information with Divisional HR.
• Ensures work-related injuries are timely and properly reported to Chesterfield and Divisional HR as required.
• Leads the development and revision of local job descriptions to ensure they accurately reflect the duties and needs of each position as needed. Updates local organizational charts to correspond with staffing changes.
• Participates in organizational strategic planning, providing HR perspective to align workforce capacity with program goals and financial resources.
• Leads the local Staff Engagement Committee, including planning employee recognition and engagement activities.
• Manages HR-related budgets for training, forecasting costs for staffing, engagement and administrative needs.
• Maintains local accurate, confidential personnel records and tracks required documentation.

Minimum Qualifications

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Bachelors in HR or related field

Experience: Three years experience in Human Resources, with management experience. - Or - Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications: Valid Wisconsin driver's license with clearance to drive through TSA insurance.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.