Human Resources Generalist

Amada; High Point (NC); On-site; USD 70,000 - 75,000; Full time

Job summary

AMADA AMERICA, INC. is seeking a Human Resources Generalist to support employee relations across our multi-state organization. You will conduct investigations, advise managers, and ensure compliance with federal and state laws while maintaining confidentiality.

The role is based in High Point, NC and requires on-site work five days a week. Responsibilities include exit interviews, policy guidance, leaves of absence support, and collaboration with Legal and leadership to resolve issues.

Qualifications

• Bachelor’s degree in Human Resources, or related field, or professional Human Resources Certification.
• 2+ years of progressive Human Resources experience

Responsibilities

• Mentor and coach management on employee relations matters.
• Conduct exit interviews and analyze feedback.
• Explain state and federal labor laws within scope of knowledge.
• Perform complex and sensitive workplace investigations with thorough documentation.
• Provide recommendations on corrective actions, discipline, or policy changes after investigations.
• Support managers and employees on grievances, disputes, disciplinary actions, layoffs, and terminations.

Skills

Labor law knowledge

Confidentiality

Communication skills

Analytical skills

Organizational skills

Conflict resolution

Attention to detail

Interpersonal skills

Education

Bachelor’s degree in Human Resources or related field

HR Certification

Tools

UKG payroll/HRIS

Job description

The Human Resources Generalist assists the Employee Relations Manager with employee relation matters with a focus on ensuring compliance with company policies, employment laws, and regulations across our multi-state organization. This role conducts comprehensive investigations of workforce conflicts and grievances, supports employee training and development and the full employee life cycle.

ESSENTIAL FUNCTIONS

• Work with all levels of management to mentor and coach through employee relation matters.
• Perform exit interviews.
• Within range of knowledge, answer questions concerning state and federal labor laws.
• Perform complex and sensitive workplace investigations ensuring thorough and objective processes, findings, and conclusions are met.
• Provide recommendations on appropriate correction actions, discipline, or policy changes following investigations.
• Provide guidance and support to managers and employees on various issues, such as grievances, disputes, disciplinary actions, layoffs, and terminations.
• Collaborate with Legal and leadership to resolve employee relations issues while ensuring consistency and fairness.
• Ensure consistent application of company policies and procedures throughout organization.
• Draft and execute disciplinary letters and investigation reports.
• Stay current with federal, state, and local employment laws, including – specific employment regulations such as CFRA, PAGA and wage and hour laws to ensure organizational compliance.
• Maintain a high level of confidentiality and professionalism when handling sensitive information.
• Assist employees with Leaves of Absence.
• Assist Recruiting and Training & Development teams.
• In-office work 5 days a week at the assigned branch office.
• English speaking during an emergency and while performing job duties where there is a potential for an emergency. This does not apply to casual conversations between employees while not performing a job duty.

NON-ESSENTIAL FUNCTIONS

• Prepare special reports, as needed.
• Assist in miscellaneous duties within the department
• Demonstrate a commitment to an Injury-Free Environment by complying with all aspects of the corporate environmental, health and safety program
• Perform other related duties as assigned by management.

KNOWLEDGE/SKILLS

• Knowledge of State and Federal Labor Laws and requirements.
• Experience with UKG payroll/HRIS system.
• Ability to maintain confidential information.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication skills (verbal and written), conflict resolution, interpersonal skills.
• High attention to detail with strong analytical skills.
• Good organizational skills.

PAY RANGE:

• $70,000 - $75,000 Non-Exempt

WORK ENVIORNMENT:

• On site Monday - Friday in High Point, NC
• Scheduled shift will be 8am-5pm
• HR office

REPORTING RELATIONSHIP

• HR Employee Relations Manager

SUBORDINATE STAFF

• None

EDUCATION/EXPERIENCE

• Bachelor’s degree in Human Resources, or related field, or professional Human Resources Certification.
• 2+ years of progressive Human Resources experience

TRAVEL

• Very little travel

MENTAL

• Ability to coordinate several priorities at one time.
• Ability to work harmoniously with others.
• Ability to accept and follow instructions.

WORKING CONDITIONS

LIFTING: Average Weight: 25 lbs. Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.