Human Resources Generalist

Priority Dispatch Corp.; Dallas (TX); On-site; USD 65,000 - 75,000; Full time

Job summary

Turnwell Mental Health is seeking a thoughtful HR Generalist to partner with clinicians, administrators, and leadership, supporting the full employee lifecycle in a growing, mission-driven environment.

This hybrid/remote role offers end-to-end recruiting, onboarding, employee relations, policy maintenance, and compliance across federal and state laws, with a focus on trauma-informed, equitable hiring practices and professional development aligned with licensing requirements.

Qualifications

• 2+ years of HR generalist experience.
• Healthcare or behavioral health setting preferred.
• Knowledge of federal and multi-state employment law.
• Proficiency with HRIS Paycom.

Responsibilities

• Own end-to-end recruiting for non-clinical and administrative roles from sourcing to offer.
• Lead onboarding for new team members, ensuring a welcoming and informed start.
• Serve as first point of contact for employee relations, handling sensitive conversations with discretion.
• Maintain and update HR policies, handbooks, and documentation according to regulations.
• Support performance management processes including reviews, PIPs, and manager coaching.
• Track and report HR metrics such as turnover, time-to-fill, and engagement trends.
• Coordinate training and professional development aligned with licensing requirements.
• Ensure credentialing, licensure tracking, and healthcare HR requirements are met.

Tools

Paycom

Job description

At Turnwell Mental Health, we believe everyone deserves access to compassionate, high-quality mental health care. Our team shows up every day to make that possible — and we take care of our own with the same intentionality we bring to our clients.We're looking for a thoughtful, people-first HR Generalist to join Turnwell's growing team. In this role, you'll be a trusted partner to clinicians, administrators, and leadership alike — supporting the full employee lifecycle and helping us build a workplace where people feel valued, safe, and set up to do their best work.This is a hands-on generalist role with meaningful ownership across recruiting, onboarding, employee relations, compliance, and culture. You'll work closely with our Vice President of People & Culture and have real impact on how we grow and care for our team.Position: Hybrid/Remote (Nashville area based, if possible)Salary Range: $65,000 - $75,000What You'll DoOwn end-to-end recruiting for non-clinical and administrative roles — from sourcing to offer — with an emphasis on equitable, trauma-informed hiring practicesLead onboarding for new team members, ensuring every hire feels welcomed, informed, and ready from day oneServe as a first point of contact for employee relations concerns, navigating sensitive conversations with empathy and sound judgmentMaintain and update HR policies, handbooks, and documentation in alignment with federal, state, and behavioral health regulationsSupport performance management processes including review cycles, PIPs, and manager coachingTrack and report on key HR metrics such as turnover, time-to-fill, and engagement trendsPartner on DEI and culture initiatives that reinforce our values as a mission-driven organizationCoordinate training and professional development opportunities aligned with clinical licensing requirementsEnsure compliance with credentialing, licensure tracking, and healthcare industry HR requirements2+ years of HR generalist experienceExperience in healthcare or behavioral health settings preferredWorking knowledge of federal and multi-state employment lawDemonstrated skill in navigating employee relations with discretionStrong organizational skills and attention to detailProficiency with HRIS platforms (Paycom preferred)Excellent written and verbal communicationComfort with ambiguity in a growing organizationGenuine passion for mental health and Turnwell's mission