Human Resources Generalist

supplyhouse; Canal Winchester (OH); On-site; USD 58,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Professional development budget

Grubhub credit

Job summary

SupplyHouse is seeking an on-site Human Resources Generalist to join the Fulfillment HR Team in Columbus, OH. You will report to the HR Manager and support core HR functions while fostering a positive work environment.

The role is full-time and exempt, with a Monday–Friday schedule and a base salary in the mid-60s ($58,000–$72,500 per year). You will handle employee relations, onboarding, training, and site engagement, partnering with leadership to drive organizational success, while maintaining

Qualifications

• 3 years of experience in a Human Resources position.
• Bachelor's Degree in Human Resources, Psychology, or related field.
• Experience working onsite at a fulfillment center or similar operational environment.

Responsibilities

• Conduct floor walks and listening sessions to maintain an HR presence.
• Serve as onsite contact for employee concerns, escalate as needed.
• Investigate routine employee relations issues and partner with leadership.
• Coach supervisors on policy application, attendance, performance, and ER practices.
• Support onboarding and HR training for site employees and leaders.
• Facilitate engagement, recognition, and retention activities at the site.
• Maintain confidentiality of all employee and company information.

Skills

Communication skills

Organizational skills

Attention to detail

MS Office/Google Workspace

On-site demeanor

Education

Bachelor's Degree in HR/psychology or related field

Tools

HRIS

Job description

Real people. Real service.

At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Human Resources Generalist to join our Fulfillment Human Resources Team. This individual will report into our HR Manager and will be responsible for supporting core human resource functions and crafting the employee experience . They will also partner closely with the General Manager, Leadership Team, and HR Department to foster a positive and productive work environment. If you're passionate about making an impact and driving organizational success, we want to hear from you!

Role Type: Full-Time, Exempt

Location: Columbus, OH (on-site)

Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET

Base Salary: $ 58,000 - $ 72,500 per year

Responsibilities

• Conduct floor walks, listening sessions, and employee check-ins to maintain a visible, trusted HR presence on the floor.
• Serve as the primary onsite point of contact for employee concerns, resolving routine issues independently and escalating complex, high-risk, or precedent-setting matters to HR leadership.
• Conduct routine employee relations investigations, gathering relevant information and partnering with HR leadership on appropriate resolution.
• Coach supervisors and managers on the consistent application of company policies, attendance expectations, performance management, corrective action, and employee relations practices.
• Support supervisors with corrective actions and related documentation.
• Facilitate new hire onboarding and HR training for site employees and leaders.
• Support engagement, recognition, and retention activities at the site.
• Track recurring employee concerns and identify patterns, escalating trends to HR leadership as appropriate.
• Reinforce HR self-service tools and direct employees to the appropriate Center of Excellence (COE) for specialized needs.
• Support talent, performance, and communication processes at the site.
• Serve as the primary onsite HR point of contact when the HR Manager is unavailable, independently addressing routine employee and leadership needs while appropriately escalating complex, high-risk, or precedent-setting matters to HR leadership or the appropriate HR partner.
• Maintain confidentiality and security of all employee and proprietary company information.
• All other responsibilities as assigned by the SupplyHouse Leadership Team.

Requirements

• 3 years of experience in a Human Resources position
• A Bachelor's Degree in Human Resources, Psychology, or a related field
• Experience working onsite at a fulfillment center, distribution center, or similarly operational/field environment
• Exceptional organizational skills with a knack of juggling multiple priorities and strong attention to detail
• Excellent communication and interpersonal skills, with the ability to handle sensitive matters with discretion
• Proficiency with various HR systems and tools, and MS Office/Google Workspace
• Strong task management skills with the ability to stay organized in a fast-paced environment

Preferred Qualifications

• HR Certification SHRM, HRCI
• A strong understanding of federal, state, and local labor laws

Why work with us

We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include:

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, and holidays
• Company-paid basic life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• $750 annual professional development budget
• $25 monthly Grubhub credit
• Company rewards and recognition program

And more!

We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!

We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.

We give back - We live and breathe our core value, Generosity, by giving back to