Human Resources Director (Austin)

Texas Workforce Commission; Austin (TX); On-site; USD 119,000 - 161,000; Full time

Benefits offered by this job

Family-friendly workplace

Competitive salary

Defined retirement plan

401(k) and 457 accounts

Medical insurance

Paid time off

Job summary

Texas Workforce Commission (TWC) in Austin seeks a Human Resources Director (Director III) to lead all HR operations, set the strategic direction, and develop policies aligned with the agency’s mission.

The role emphasizes people analytics, effective communication with executives, and strong regulatory knowledge to ensure compliance with state and federal laws. Located in the heart of Austin, the position offers a family-friendly workplace and extensive professional development opportunities.

Qualifications

• Six years of full-time experience in oversight/direction of an agency program; three years in admin management or supervisory capacity.
• Relevant academic credits may be applied toward experience qualifications for this position.

Responsibilities

• Lead HR operations, set strategic direction, and oversee budgets and policies.
• Drive staffing and retention using predictive analytics to reduce turnover.
• Ensure strict compliance with Texas state and federal employment laws.
• Manage HR systems and policy implementation across platforms like CAPPS and Taleo.

Skills

Data analytics

Communication

Regulatory knowledge

Strategic leadership

Problem solving

Job description

Job Description - Human Resources Director (Austin) (827297)

Job Description

Human Resources Director (Austin) - ( 827297 )

Description

WHO WE ARE:

The Texas Workforce Commission (TWC) connects people with careers across the state and is seeking a Human Resources Director (Director III) to join our team. We are a Family-Friendly Certified Workplace offering a great work-life balance, competitive salaries, extensive training and development opportunities, and fantastic benefits. By joining our team, you will be part of a collaborative, supportive environment where your work makes a tangible difference in the lives of fellow Texans. This position is located at 101 E. 15th Street, Austin, Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:

The ideal candidate is a strategic, visionary, and results-oriented leader who will provide direction and guidance for all of TWC's Human Resources operations. This work involves establishing the strategic vision for the HR department, setting goals aligned with agency objectives, and developing policies and procedures that directly support the agency’s long-term mission. You are an exceptional communicator capable of toggling effortlessly between diverse audiences, and you have a true passion for people analytics. You will oversee all HR functions, establish priorities and standards for the department, and lead a team of HR professionals. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

WHAT YOU WILL DO:

The Director III performs highly advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Work involves establishing the departmental direction, strategic plan, goals, and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress; coordinating and evaluating program activities; and reviewing and approving budgets. Furthermore, you will drive our "Reimagine HR" approach to innovate our staffing and retention practices, utilizing predictive analytics to solve vacancy challenges and reduce turnover.

YOU WILL BE TRUSTED TO:

• Lead and Mentor: Supervise, direct, and mentor HR staff. You will communicate clear expectations, provide timely performance feedback, and foster a collaborative, accountable, and high-performing team environment.
• Drive People Analytics: Dive deep into data management. You will be expected to harvest data from our systems to form conclusions and model predictive outcomes—particularly to identify why turnover happens, solve vacancy challenges, and improve retention among newly hired staff.
• Master Our Systems: Learn our technologies at a micro level quickly and understand how these systems connect. You will need to become familiar with upgrades and transitions across platforms like CAPPS, Taleo (and its replacement), and Work in Texas (and its replacement).
• Communicate Adaptably: Spend your days explaining difficult-to-understand concepts to a vast variety of audiences. You must seamlessly transition from presenting to the Executive Director and Commissioners, to explaining leave types to a new employee, to showing deep empathy and support when speaking with an upset, disgruntled, or grieving employee.
• Innovate Staffing: Serve as a strategic partner to agency leadership by championing innovative staffing tools and helping departments staff their jobs effectively.
• Ensure Compliance: Oversee all HR operations, including recruitment and hiring, employee relations, and benefits administration, ensuring all activities comply with both Texas state employment laws and federal regulations.
• Manage Policy: Develop, implement, and interpret HR policies and procedures to ensure consistency and compliance across the agency.

YOU QUALIFY WITH:

• Six years of full-time experience in the oversight and direction of an agency program; or in strategic planning and policy development and implementation, three years of which must have been in an administrative management or supervisory capacity.
• Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

• Data-Driven Decision Making: A strong proficiency in HR metrics, people analytics, and data management. You are highly skilled in utilizing spreadsheets and databases to extract, manipulate, and synthesize information to support strategic planning and workforce insights.
• Exceptional Communication: Strong written and verbal communication skills. You must be able to craft clear, concise messages and prepare effective reports.
• Deep Regulatory Knowledge: A thorough understanding of Texas state and federal employment laws, as well as local regulations relevant to program activities.
• Strategic Acumen: Skill in establishing plans, setting the vision and direction for a department, and utilizing business principles for resource allocation and leadership.
• Problem Solving & Systems Thinking: The ability to understand how complex systems and processes connect; identify problems, evaluate risk, and implement effective solutions quickly and collaboratively.

YOU GAIN:

• A Family Friendly Certified Workplace.
• Competitive salary: $11,666.67/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.