Human Resources Coordinator - Training & Recruiting

Benchmark Hospitality at DU; Roanoke (TX); On-site; USD 26,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality's Deloitte University property in Westlake, TX is seeking an HR Assistant to support onboarding, training, and administration for a hospitality team.

The role focuses on maintaining training records, coordinating orientation, and assisting recruiting efforts while delivering service to associates and managers.

Qualifications

• Minimum of one-year Human Resource experience or administrative work required.
• Strong administrative skills.
• Strong computer skills. Proficient in Microsoft products; Excel, Outlook, Word and PowerPoint. Teams experience desirable.
• Preferred computer skills: HR systems and graphic design apps (Canva).
• Spanish speaking preferred.

Responsibilities

• Update and maintain training materials, checklists, schedules, and materials for departments.
• Maintain accurate records of completed training, attendance, and certifications.
• Assist with facilitation of training classes such as Orientation and property-wide sessions.
• Coordinate logistics for new-hire orientation and training classes, including scheduling and communications.
• Coordinate onboarding paperwork, I-9, background checks, and pre-employment steps.
• Provide timely, professional support to associates, candidates, and managers.
• Support recruiting with materials, candidate screening, and referral program communication.
• Assist HR committees and project teams with various initiatives.
• Support process-improvement activities within HR.

Skills

Administrative skills

Microsoft Office proficiency

Spanish language

Tools

Excel

Outlook

Word

PowerPoint

Microsoft Teams

Canva

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

• High-end private hotel and conference center called Deloitte University. Closed to the public.
• 1,400 hotel rooms - all single occupancy, no suites.
• Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
• 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
• Fitness Center, jogging trails and sports fields (all available to our associates to use!)
• All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
• Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
• For more information about our property, check our website: BenchmarkHotelDFW.com
• Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays - 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What You Will Have An Opportunity To Do

BASIC FUNCTION:

• Status: Full Time
• Pay Range: $19-22, based on experience
• Location: Benchmark Hospitality at Deloitte University

Essential Functions

• Update and maintain training materials and standards, checklists, schedules, and other materials for departments across the property.
• Maintain accurate records of completed training, attendance, required certifications, and communicate outstanding training requirements to appropriate managers.
• Assist with facilitation of training classes such as Orientation and other property-wide classes.
• Coordinate logistics for new-hire orientation and training classes, including scheduling, attendance tracking, communications, preparation of materials, and occasional facilitation.
• Coordinate administrative activities associated with the new-hire onboarding process, including preparation and collection of required employment documentation, Form I-9 processing, drug testing, background checks, and other required pre-employment steps.
• Provide timely, professional, and service-oriented support to associates, candidates, new hires, managers, visitors, and other stakeholders.
• Provide support to the recruiting team in creating recruiting materials, screening candidates, promoting our referral program and commiunicating with candidates.
• Assist with Human Resources committees and project teams, including the Safety Committee, CARE Committee, Hometown Hospitality, and other property initiatives.
• Support special projects and process‑improvement activities within the HR department.

Job Category: DUCareersInAdministration

What are we looking for?

Qualifications

• Minimum of one-year Human Resource experience or administrative work required.
• Strong administrative skills.
• Strong computer skills. Highly proficient in Microsoft products; Excel, Outlook, Word and PowerPoint. Microsoft Teams experience desirable.
• Preferred computer skills: HR systems and graphic design apps (Canva experience desired).
• Spanish speaking preferred.

Compensation

$ - Varies

$ - Varies

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.