Human Resources Coordinator, Senior

9999 Helmerich & Payne Management LLC; Tulsa (OK); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

401k match

Paid Leave Plans

Educational Assistance

Learning & Development Opportunities

Flex-scheduling available for eligible

Job summary

Helmerich & Payne, Inc. in Tulsa, OK is seeking a Human Resources Coordinator, Senior to serve as the first point of contact in the HR Support Center. You will respond to employee questions about benefits, policies, and HR processes, and help maintain information systems and paperwork.

You will support HRIS Workday transactions, assist with I-9 and E-Verify, and help document issues with Halo and FAQs, with emphasis on confidentiality and timely resolution.

Qualifications

• 0–2 years of related experience required.
• Experience using HR information systems preferred.
• Excellent phone etiquette and professional demeanor.
• Good written and oral communication skills.
• Ability to maintain confidentiality.

Responsibilities

• First point of person-to-person contact for HR inquiries.
• Provide a positive employee experience while addressing HR requests and escalating as needed.
• Resolve employee issues and HR system transactions promptly.
• Support HRIS Workday transactions with real-time assistance.
• Document issues and resolutions using Halo, FAQs, etc.
• Process transactions and protect sensitive HR data per center standards.
• Achieve service center metrics and goals.
• Execute hiring processes in Workday, verify I-9 forms, and process E-Verify.
• Occasional project work.

Skills

HRIS

Case management

Workday (HRIS)

MS Office

Communication skills

Confidentiality

Time management

Tools

Workday

Job description

About H&P

At H&P, our people are our strength. Since 1920, Helmerich and Payne has been the industry’s most trusted partner in drilling productivity and reliability. As the world changes, so does our approach. We are changing the landscape of drilling by using cutting-edge rig technologies and drilling solutions to build upon a century of success, all while continuing to deliver better outcomes for our customers. At H&P, our people are our strength. We strive to continually lead with our Core Values that enable employees to develop on their H&P Journey. We believe that doing the right thing means creating a more diverse, equitable, and inclusive workplace that empowers our people to bring their authentic selves to work every day. Some companies offer career paths. We offer a Journey of a Lifetime. Let’s go far, together. Hear directly from our employees, and leaders about their unique journeys at Helmerich and Payne.

Location: Tulsa, OK Work Type: Onsite

At a Glance

The Human Resources Coordinator, Senior acts as the first point of contact within the HR Support Center for issues and requests from prospective, current and former employees and managers. Responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes paperwork. Helps to resolve matters pertaining to employee benefit programs, unemployment, and general HR matters.

What you will do

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Regular and reliable attendance is essential and required in performance of the job.

• First point of person‑to‑person contact for answer questions about HR programs, processes, and tools.
• Provides a positive employee experience while addressing in-scope HR inquiries, issues and requests; escalates to appropriate tier or third‑party providers as needed, following up to ensure customer needs are efficiently and effectively addressed.
• Responsible for the timely resolution of employee issues and HR system transactions.
• Support leader and employee self‑service processes in Workday (HRIS) by providing real‑time support.
• Utilizes standard tools and inquiry handling process to accurately and completely document issues and resolutions (Halo, FAQs, etc.).
• Processes transactions and protects sensitive HR data in accordance with established support center processes and standards.
• Works to achieve established service center metrics and goals.
• Performs administrative tasks and data transactions related to core HR, benefits, compensation, talent acquisition, organizational development/training, payroll, and unemployment, as assigned.
• Execute hiring processes including initiating hires in Workday, verifying completed I‑9 Forms, and processing E‑Verify for all hires.
• Occasional project work as assigned.
• Demonstrates the H&P Company values: Actively C.A.R.E., Service Attitude, Innovative Spirit, and Teamwork.

What you need

• 0‑2 years of related experience required
• Previous experience utilizing HR Information Systems preferred
• Previous experience utilizing knowledge and case management systems preferred
• Excellent phone etiquette and ability to perform basic office tasks.
• Possesses good written and oral communication skills and a professional demeanor.
• Adheres to predetermined schedules and work standards
• Intermediate knowledge of Workday, MS Office, and case management tools desired
• Ability to maintain a high level of confidentiality
• Excellent time management, organizational, prioritization, and follow‑up skills.
• Strong attention to detail.

What we offer

• Comprehensive medical, dental, vision, and life insurance
• Flexible Spending or Health Savings Accounts
• 401k match
• Paid Leave Plans
• Parental & Adoption Benefits
• Disability Coverage
• Employee Assistance Program
• Educational Assistance
• Learning & Development Opportunities
• Flex‑scheduling available for qualifying positions to achieve work‑life integration

The job level and associated compensation for this position will be determined based on the candidate’s experience, qualifications, and alignment with the role’s requirements. Final compensation for this role may vary depending on individual factors. H&P is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Thank you for your interest in joining our team! For more than 100 years, Helmerich & Payne (H&P) has expanded drilling operations to meet the increasing demands of a complex and globalized industry. But our industry is changing, with software, algorithms and automation playing a more important role than ever before. We are committed to being a partner to our customers in their operations by providing custom drilling solutions and technologies that don’t just meet, but exceed, their evolving goals and expectations. It’s this commitment that drives us to invest in the brightest people and the most advanced technologies, to support our customers’ operations every step of the way.