Human Resources Coordinator II

Aditi Consulting; Moline (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Aditi Consulting is seeking an Entry level Employee Experience Representative for their Human Resources Operations Center. This role involves providing support to employees on HR processes, ensuring exceptional service, and collaborating on process improvements. Candidates should have a bachelor's degree in human resources or business and prior experience in HR operations.

Qualifications

• Experience in HR processes or HR operations role.
• Proficiency with Microsoft Excel.
• Experience working within Success Factor system modules.

Responsibilities

• Deliver exceptional customer service to customers by resolving inquiries.
• Administer HR processes such as internal transfer activities and employee record maintenance.
• Ensure Service Level Agreements are met.

Skills

Customer Service

Attention to Detail

Analytical Skills

Education

Bachelor’s degree in human resources

Bachelor’s degree in Business

Tools

Success Factor system modules

Microsoft Excel

Job description

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Payrate: $19.19 - $20.00/hr.

Summary:
As an Employee Experience Representative for company’s Human Resources Operations Center, Ask HR, you will provide quality and comprehensive support to employees and Unit HR on key HR processes and transactions.

Responsibilities:

• Deliver exceptional customer service to customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner
• Administer HR processes such as tactical processes related to the talent acquisition process, internal transfer activities, company organizational management, employee record maintenance, and University class administration
• Maintain a high degree of confidentiality
• Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees
• Ensure Service Level Agreements are met or exceeded
• Collaborate with Employee Experience Specialists within the HROC on process improvements and escalation resolution

Payrate: $19.19 - $20.00/hr.

Summary:
As an Employee Experience Representative for company’s Human Resources Operations Center, Ask HR, you will provide quality and comprehensive support to employees and Unit HR on key HR processes and transactions.

Responsibilities:

• Deliver exceptional customer service to customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner
• Administer HR processes such as tactical processes related to the talent acquisition process, internal transfer activities, company organizational management, employee record maintenance, and University class administration
• Maintain a high degree of confidentiality
• Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees
• Ensure Service Level Agreements are met or exceeded
• Collaborate with Employee Experience Specialists within the HROC on process improvements and escalation resolution

Qualifications:

• Experience in HR processes or HR operations role
• Excellent customer service skills
• Experience working within Success Factor system modules (i.e., Learning Administration, Employee Profile, Recruiting, Onboarding, etc.)
• Proficiency with Microsoft Excel Education
• Bachelor’s degree in human resources, Business, or similar discipline

Desired Skills:

• Exceptional attention to detail
• Proven ability to multi-task, manage concurrent tasks, and change priorities
• Strong analytical and organizational skills, excellent problem-solving capabilities
• Experience collaborating in a team environment
• Exceptional written, oral, and interpersonal communication skills
• Demonstrated ability to promote and implement changes in support of major processes

Pay Transparency: The typical base pay for this role across the U.S. is: $19.19 - $20.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (https://www.aditiconsulting.com/privacy-policy).

Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi’s use of AI technology, including calls from an AI Voice Recruiter.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Human Resources

• Industries

  Machinery Manufacturing

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