Human Resources Coordinator

InterDent Service Corporation; Vancouver (WA); On-site; USD 30,000 - 36,000; Full time

Job summary

InterDent Service Corporation, a leading Dental Service Organization, is hiring an on-site Human Resources Coordinator in Vancouver, WA to support HR records, HRIS data, onboarding, and benefits administration across multiple states.

The role focuses on data accuracy, confidential handling of information, and collaboration with HR, Payroll, IT, and field teams to deliver efficient HR services.

Qualifications

• Strong customer service skills with professional response to employees and managers.
• Excellent written and verbal communication, clear information delivery.
• Ability to handle sensitive information with discretion and confidentiality.
• Ability to prioritize tasks and manage multiple items in a fast-paced environment.
• Identify issues, communicate status, and escalate concerns appropriately.
• Detail-oriented with strong data accuracy and organization.

Responsibilities

• Maintain and update employee records in HR systems, ensuring accuracy and compliance with policy and laws.
• Process personnel transactions in the HRIS, including hires, transfers, status changes, and separations.
• Monitor and process HRIS workflows to ensure timely completion and data accuracy.
• Maintain electronic personnel files and assist with compliance documentation and tracking.
• Audit HRIS data and resolve discrepancies to maintain data integrity.
• Provide first-level HRIS support to employees and managers on workflows and system use.
• Escalate complex issues and partner with HRIS Analyst, Payroll, IT, or vendors for resolution.
• Assist with HRIS user access and security administration per policy.
• Support onboarding and offboarding processes and related HRIS tasks.
• Track compliance-related processes like I-9 administration and employment docs.
• Provide general admin support to HR and assist with department projects.
• Serve as a backup to other HR areas and support day-to-day activities.
• Respond to routine HR questions promptly and escalate complex matters as needed.
• Support administrative duties including benefits and pay verification forms.

Skills

Customer service

Communication skills

Discretion / confidentiality

Time management

Issue identification & escalation

Attention to detail

Education

High School Diploma or GED

Job description

InterDent is a leading Dental Service Organization (DSO) supporting 165 practices under the brands “Gentle Dental” and “Capitol Dental.” We support more than 2,000 team members and serve patients in eight states: Arizona, California, Hawaii, Kansas, Nevada, Oklahoma, Oregon, and Washington.

At InterDent, we believe our people are the foundation of exceptional patient care. As part of our Human Resources team, you will play an important role in supporting over 2,000 team members across a growing multi-state healthcare organization dedicated to improving the lives of the patients and communities we serve.

This is more than a traditional administrative role—it is an opportunity to build relationships, support team members and leaders through important HR processes, and gain hands‑on experience in a fast‑paced, collaborative environment.

We are looking for someone who enjoys helping others, solving problems, staying organized, and being part of a team that values accountability, service, and continuous improvement. Whether you are looking to grow your HR career or expand your experience in healthcare operations, InterDent offers an opportunity to learn, contribute, and make a real impact.

In return, we offer a supportive team environment, opportunities for professional growth, competitive benefits, and the chance to be part of an organization focused on providing lifelong, integrated oral healthcare to the communities we serve.

This position is primarily onsite and based in our corporate office in Vancouver, WA.

Pay Range:

$22 - $26 per hour

Position Description:

The Human Resources Coordinator supports the day-to-day administration of HR systems, employee records, and routine HR processes across the organization. This role is responsible for HRIS data entry and data maintenance, workflow processing, reporting, compliance-related recordkeeping, onboarding and offboarding support, and general HR administrative coordination.

The Human Resources Coordinator also provides first-level support to employees and managers on routine HR, HRIS, and employment-related questions while partnering with internal stakeholders to ensure the accurate, timely, and confidential handling of HR information and processes.

As a member of our HR support team working in partnership with teams in the field, a service mindset and a focus on solutions are essential to success in this role.

Responsibilities:

• Maintain and update employee records in HR systems, ensuring accuracy, completeness, and compliance with company policy and applicable laws
• Process personnel transactions in the HRIS, including new hires, transfers, status changes, and separations
• Monitor and process HRIS workflows, following up as needed to ensure timely completion and data accuracy
• Maintain electronic personnel files and support compliance-related documentation, recordkeeping, and tracking requirements
• Perform routine audits of HRIS and employee data and assist in identifying, researching, and correcting discrepancies to maintain data integrity
• Provide first-level support to employees and managers on HRIS navigation, workflows, and basic system functionality
• Escalate complex system, workflow, or data issues and partner with HRIS Analyst, Payroll, IT, or vendors as needed for resolution
• Assist with HRIS user access, permissions, and security administration in accordance with company policy and confidentiality requirements
• Facilitate onboarding and offboarding processes, including completion of assigned HRIS and administrative tasks
• Track and support compliance-related processes, including I-9 administration and other required employment documentation
• Provide general administrative support to the HR department, including handling correspondence, organizing files, and supporting department initiatives and projects
• Serve as a backup to other HR functional areas and assist with key deliverables and day-to-day team activities
• Provide timely and accurate responses to employees and managers regarding routine HR, HRIS, and employment-related questions, escalating more complex matters as appropriate
• Support HR coordinator-style administrative duties, including completing state benefits and pay verification forms and assisting with routine administrative requests
• Perform other duties as assigned

Qualifications:

• Strong customer service skills and the ability to respond professionally and effectively to employees, managers, and internal stakeholders
• Strong written and verbal communication skills, with the ability to convey information clearly and maintain effective working relationships
• Sound judgment, critical thinking, and the ability to handle sensitive information with discretion and confidentiality
• Ability to prioritize work, manage multiple tasks, and follow through in a timely and accurate manner
• Ability to identify issues, communicate status clearly, and escalat**e** concerns appropriately
• Strong attention to detail, organization, and commitment to data accuracy

Education and Experience:

• High School Diploma or GED
• 2-5 years of administrative experience in HR, human resources support, or HR coordination preferred.
• Experience working with HR systems, databases, or other business systems preferred
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
• Strong organizational, time-management, and follow-through skills
• Ability to work independently and collaboratively in a fast-paced environment
• Detail-oriented with strong problem-solving and data accuracy skills

To comply with Washington State’s pay transparency laws (RCW 49.58.110), this job posting includes a designated email address for the Washington State Department of Labor & Industries to send any notices of noncompliance: [e-mail]